Xiaomi Redmi Note 12R won’t play HEVC H.265 media, how to fix?

Failed to watch HEVC videos on your Xiaomi Redmi Note 12R? Depending on your device model, source video specifications and much more, HEVC playback on your Xiaomi Redmi Note 12R may have different performances. If you are experiencing troubles playing H.265 files on Xiaomi Redmi Note 12R, you may wish to read this article. It explains a solution to get Xiaomi Redmi Note 12R playing HEVC H.265 media beautifully.

My Xiaomi Redmi Note 12R won’t play 4K HEVC, how to resolve?

"Hi all, I have a Xiaomi Redmi Note 12R which is working very fine for me. Everything is fine and smooth … except 4K HEVC video playback. It can read all videos up to 1080p fluently. However, all 4K HEVC video files are unwatchable: frames are freezing every seconds. How can I get the 4K HEVC video playing smoothly on my Xiaomi Redmi Note 12R? I would really appreciate any help."

This is probably because your Xiaomi Redmi Note 12R doesn’t have enough power to handle 4K HEVC files. In this situation, we would recommend converting them to a format that is well supported by your Xiaomi Redmi Note 12R first. Check a how-to guide on this below:

Part 1: How To Convert HEVC Videos For Xiaomi Redmi Note 12R on Windows?
Part 2: How To Convert HEVC Videos For Xiaomi Redmi Note 12R on Mac?

Part 1. How To Convert HEVC Videos For Xiaomi Redmi Note 12R on Windows?

To convert hevc videos for Xiaomi Redmi Note 12R playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Xiaomi Redmi Note 12R
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi Note 12R.

If you can’t find a suitable profile for Xiaomi Redmi Note 12R, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi Note 12R. No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For Xiaomi Redmi Note 12R on Mac?

To convert hevc videos for Xiaomi Redmi Note 12R playback on Mac, do as below:

Download and install Video Converter on your Mac computer.