Xiaomi Redmi Note 12 Pro 4G won’t play MP4 files

Ian Lv13

2024-04-30 11:22:03 2024-04-30 11:22:03 Created 2024-05-01 20:07:09 2024-05-01 20:07:09 Updated

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Unable to play MP4 files on your Xiaomi Redmi Note 12 Pro 4G? Your MP4 files probably contain video or audio codec that your device doesn’t support. If that’s the case, you will need to convert them first. This guide explains how to do this in detail.

MP4 is among Xiaomi Redmi Note 12 Pro 4G supported video formats, however, some users still encounter incompatibility issues when playing MP4 files on Xiaomi Redmi Note 12 Pro 4G. Why does this happen? The reason is that MP4 is a container format which may contain multiple video and audio streams encoded with various codecs. Although Xiaomi Redmi Note 12 Pro 4G is compatible with MP4 video files, it also requires the MP4 file to be encoded in the way that is recognized by your particular device model. Some MP4 videos will not play on Xiaomi Redmi Note 12 Pro 4G due to the failure of codec recognition. In that case, you will need to convert the files to Xiaomi Redmi Note 12 Pro 4G supported H.264 MP4 format. Check a guide on how to do this below.

Part 1: MP4 conversion suggestion for Xiaomi Redmi Note 12 Pro 4G (on Windows)
Part 2: MP4 conversion suggestion for Xiaomi Redmi Note 12 Pro 4G (on macOS)

Part 1. MP4 conversion suggestion for Xiaomi Redmi Note 12 Pro 4G (on Windows)

To convert MP4 video files for Xiaomi Redmi Note 12 Pro 4G playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Xiaomi Redmi Note 12 Pro 4G
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi Note 12 Pro 4G.

If you can’t find a suitable profile for Xiaomi Redmi Note 12 Pro 4G, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi Note 12 Pro 4G. No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for Xiaomi Redmi Note 12 Pro 4G (on macOS)

To convert MP4 video files for Xiaomi Redmi Note 12 Pro 4G playback on Mac, do as below:

Download and install Video Converter on your Mac computer.