Xiaomi Redmi 12 won't play MOV videos, how to fix ?

If you are trying to play QuickTime .mov files on Xiaomi Redmi 12, you may encounter issues one or another. That’s because .mov files don't play well on most Android devices. However, this problem can be solved via converting MOV files to Xiaomi Redmi 12 supported MP4 format.

iPhone MOV files won’t play on my Xiaomi Redmi 12

“My client sent me some .mov files through an email the other day. He took them with his iPhone 8 plus. I click on them and they don’t play on my Xiaomi Redmi 12. I installed MX Player and VLC player because many people say they will work. Unfortunately, there’s a no go. More suggestions or workarounds? Thanks in advance.”

A .MOV file is a QuickTime media container format developed by Apple. It is widely used in Apple products like iPhone and iPad, but is not well supported by Android devices. To be able to play MOV files on Xiaomi Redmi 12 flawlessly, you are suggested to convert MOV files to Xiaomi Redmi 12 preferred MP4 format. Here’s a how-to guide on this.

Part 1: You can convert .mov files for Xiaomi Redmi 12 (on Windows)
Part 2: You can convert .mov files for Xiaomi Redmi 12 (on macOS)

Part 1. You can convert .mov files for Xiaomi Redmi 12 (on Windows)

To convert .mov video files for Xiaomi Redmi 12 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MOV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Xiaomi Redmi 12
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi 12.

If you can’t find a suitable profile for Xiaomi Redmi 12, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi 12. No audio lost issues will occur any more.

Part 2. You can convert .mov files for Xiaomi Redmi 12 (on macOS)

To convert .mov video files for Xiaomi Redmi 12 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.