Xiaomi Redmi 12 can't play MP4 video files

Came upon incompatibility problems playing MP4 videos on Xiaomi Redmi 12? Due to codec issues, some MP4 files will not play on Xiaomi Redmi 12. To be able to play these MP4 files, you will need to convert them first.

MP4 is a widely accepted video format. Almost all popular devices and media players are able to play video files in this format. But why people are still stuck when playing MP4 files on Xiaomi Redmi 12? This is not complicated or difficult to explain - MP4 is a container format which can include various data like video, audio, subtitle, image, etc. Once the MP4 file that you want to play on Xiaomi Redmi 12 is encoded with a codec incompatible with your device, Xiaomi Redmi 12 will refuse to play it correctly. To solve the issue, you need to convert your MP4 files to H.264 encoded MP4.

Part 1: MP4 conversion suggestion for Xiaomi Redmi 12 (on Windows)
Part 2: MP4 conversion suggestion for Xiaomi Redmi 12 (on macOS)

Part 1. MP4 conversion suggestion for Xiaomi Redmi 12 (on Windows)

To convert MP4 video files for Xiaomi Redmi 12 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Xiaomi Redmi 12
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi 12.

If you can’t find a suitable profile for Xiaomi Redmi 12, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi 12. No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for Xiaomi Redmi 12 (on macOS)

To convert MP4 video files for Xiaomi Redmi 12 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.