Xiaomi 14 can't play MP4 video files

Although MP4 is among Xiaomi 14 supported video formats, some users still encounter incompatibility issues when playing MP4 files on Xiaomi 14. In this article, we explain how to solve the problem with a little workaround.

MP4 is among Xiaomi 14 supported video formats, however, some users still encounter incompatibility issues when playing MP4 files on Xiaomi 14. Why does this happen? The reason is that MP4 is a container format which may contain multiple video and audio streams encoded with various codecs. Although Xiaomi 14 is compatible with MP4 video files, it also requires the MP4 file to be encoded in the way that is recognized by your particular device model. Some MP4 videos will not play on Xiaomi 14 due to the failure of codec recognition. In that case, you will need to convert the files to Xiaomi 14 supported H.264 MP4 format. Check a guide on how to do this below.

Part 1: MP4 conversion suggestion for Xiaomi 14 (on Windows)
Part 2: MP4 conversion suggestion for Xiaomi 14 (on macOS)

Part 1. MP4 conversion suggestion for Xiaomi 14 (on Windows)

To convert MP4 video files for Xiaomi 14 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Xiaomi 14
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi 14.

If you can’t find a suitable profile for Xiaomi 14, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi 14. No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for Xiaomi 14 (on macOS)

To convert MP4 video files for Xiaomi 14 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.