![Why can’t I play MP4 files on my Samsung ?](https://img0mobiles.techidaily.com/images/best-assets/devices/samsung/samsung-galaxy-z-fold-5/5.jpg)
Why can’t I play MP4 files on my Samsung ?
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Unable to play MP4 files on your Samsung Galaxy Z Fold 5? Your MP4 files probably contain video or audio codec that your device doesn’t support. If that’s the case, you will need to convert them first. This guide explains how to do this in detail.
Part 1: MP4 conversion suggestion for Samsung Galaxy Z Fold 5 (on Windows)
Part 2: MP4 conversion suggestion for Samsung Galaxy Z Fold 5 (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy Z Fold 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Fold 5.
![Select output profile format for Samsung Galaxy Z Fold 5](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/win/profile-3.png)
If you can’t find a suitable profile for Samsung Galaxy Z Fold 5, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Samsung Galaxy Z Fold 5](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Samsung Galaxy Z Fold 5](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/win/settings-2.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Samsung Galaxy Z Fold 5](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Fold 5. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy Z Fold 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Fold 5.
![Select output profile format for Samsung Galaxy Z Fold 5](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Samsung Galaxy Z Fold 5, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Samsung Galaxy Z Fold 5](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Samsung Galaxy Z Fold 5](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Samsung Galaxy Z Fold 5](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Fold 5. No audio lost issues will occur again.
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- Title: Why can’t I play MP4 files on my Samsung ?
- Author: Ian
- Created at : 2024-05-20 10:20:07
- Updated at : 2024-05-21 10:20:07
- Link: https://techidaily.com/why-cant-i-play-mp4-files-on-my-samsung-by-aiseesoft-video-converter-play-mp4-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.