![Why can’t I play MP4 files on my Galaxy A15 5G?](https://img0mobiles.techidaily.com/images/best-assets/devices/samsung/samsung-galaxy-a15-5g/4.jpg)
Why can’t I play MP4 files on my Galaxy A15 5G?
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Why Samsung Galaxy A15 5G won’t play MP4 movies that it should play? If you are unable to watch MP4 files on your Samsung Galaxy A15 5G, you may have interest in this article. It displays a way of converting MP4 files for playing on Samsung Galaxy A15 5G smoothly.
Your MP4 files may include a video or audio codec that is not supported by your device. This issue can be solved by converting them to Samsung Galaxy A15 5G supported H.264 MP4 format. Check out a how-to guide on this.
Part 1: MP4 conversion suggestion for Samsung Galaxy A15 5G (on Windows)
Part 2: MP4 conversion suggestion for Samsung Galaxy A15 5G (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy A15 5G
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy A15 5G.
![Select output profile format for Samsung Galaxy A15 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/win/profile-4.png)
If you can’t find a suitable profile for Samsung Galaxy A15 5G, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Samsung Galaxy A15 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Samsung Galaxy A15 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/win/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Samsung Galaxy A15 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy A15 5G. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy A15 5G
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy A15 5G.
![Select output profile format for Samsung Galaxy A15 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Samsung Galaxy A15 5G, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Samsung Galaxy A15 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Samsung Galaxy A15 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Samsung Galaxy A15 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy A15 5G. No audio lost issues will occur again.
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- Title: Why can’t I play MP4 files on my Galaxy A15 5G?
- Author: Ian
- Created at : 2024-05-20 10:20:07
- Updated at : 2024-05-21 10:20:07
- Link: https://techidaily.com/why-cant-i-play-mp4-files-on-my-galaxy-a15-5g-by-aiseesoft-video-converter-play-mp4-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.