Why can’t I play MP4 files on my Galaxy S23 Ultra?

Ian Lv13

2024-04-30 11:22:02 2024-04-30 11:22:02 Created 2024-05-01 20:07:09 2024-05-01 20:07:09 Updated

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How do you play MP4 files on Samsung Galaxy S23 Ultra? It’s a known fact that MP4 format is well compatible with Android devices. Why can’t you watch MP4 files on Samsung Galaxy S23 Ultra? This problem can be solve by converting your MP4 files before playing them on your Samsung Galaxy S23 Ultra.

MP4 is among Samsung Galaxy S23 Ultra supported video formats, however, some users still encounter incompatibility issues when playing MP4 files on Samsung Galaxy S23 Ultra. Why does this happen? The reason is that MP4 is a container format which may contain multiple video and audio streams encoded with various codecs. Although Samsung Galaxy S23 Ultra is compatible with MP4 video files, it also requires the MP4 file to be encoded in the way that is recognized by your particular device model. Some MP4 videos will not play on Samsung Galaxy S23 Ultra due to the failure of codec recognition. In that case, you will need to convert the files to Samsung Galaxy S23 Ultra supported H.264 MP4 format. Check a guide on how to do this below.

Part 1: MP4 conversion suggestion for Samsung Galaxy S23 Ultra (on Windows)
Part 2: MP4 conversion suggestion for Samsung Galaxy S23 Ultra (on macOS)

Part 1. MP4 conversion suggestion for Samsung Galaxy S23 Ultra (on Windows)

To convert MP4 video files for Samsung Galaxy S23 Ultra playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S23 Ultra
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S23 Ultra.

If you can’t find a suitable profile for Samsung Galaxy S23 Ultra, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S23 Ultra. No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for Samsung Galaxy S23 Ultra (on macOS)

To convert MP4 video files for Samsung Galaxy S23 Ultra playback on Mac, do as below:

Download and install Video Converter on your Mac computer.