What to do if iPhone XR is not listed when I run the software? | Stellar

What to do if iPhone XR is not listed when I run the software? | Stellar

Ian Lv13

What to do if iPhone is not listed when I run the software?

Your iPhone will only appear in the software if it is visible in iTunes on your computer. If your iOS device is not listed in the software, it means iTunes is not installed on your PC or Mac.

Download the latest version of iTunes and then launch the Stellar Data Recovery for iPhone software.

To launch iTunes on your computer:

When iTunes is not installed on your computer, Stellar Data Recovery for iPhone  automatically generates the below message. It asks to download and install iTunes. You can click on ‘Click here’ to download iTunes.

If iTunes is already install on your computer and you don’t see your iPhone in the software, update your iTunes to the latest version.

How to Restore iPhone without Backup

Summary: Have you lost your iPhone data after an iOS upgrade or accidental deletion, etc.? Learn how iPhone data recovery software helps restore your iPhone without backup.

Free Download for WindowsFree Download for Mac

Digital devices are at a constant risk of inadvertent data loss, this data might be critical and iPhones are no exception. As a result, understanding different approaches you can take to bounce back from iPhone data loss is crucial when there’s no recent backup.

Data loss in iPhone occurs when you accidentally delete some important data, or your device is lost or stolen or physically damaged resulting in an inability to access or use your data. The best way to prevent it is to take routine backups of your iPhone data using iCloud or iTunes.

However, many users fail to maintain regular iPhone backups and lose crucial data when dealing with a fatal error. In such cases, you can utilize the multiple practices mentioned in this guideline to restore all your iPhone data without backup and save the day.

What Causes Data Loss on iPhones?

In the world of smartphones, there are many ways to lose data. Sometimes, it happens by accident; other times, it emerges as a result of malicious activity. Some of the most common causes of data loss on iPhones include:

  • Human Error: Sometimes, data loss occurs when someone accidentally deletes important data. Either they were not paying attention or were distracted by something else that lead accidental data loss.
  • Malware Activity: Malware is a program designed to harm your phone or information. Although iOS is relatively immune to cyber-attacks, it’s still advised to stay away from suspicious websites and emails to keep your iPhone and its data safe.
  • Software Corruption: Software corruption occurs when a program, including an OS, fails to run properly due to internal errors like virus or malware attack, failed software updates, etc.

Although there are many other causes for data loss in iPhones, the top three mentioned above are the most common.

Can iPhone Data be Restored without Backup?

It may be possible to restore iPhone data without backup, but its success depends on certain factors. Deleting the iPhone data or factory resetting the iPhone doesn’t mean that your data is completely removed from the device. That data is still there on your device but has been moved to an unallocated folder.

To restore this deleted or lost iPhone data, immediately stop using your device to avoid overwriting. Then there is a possibility that you may be able to retrieve your iPhone data.

How Can I Restore iPhone without Backup?

The only way to restore lost data on your iPhone without a backup is by utilizing third-party recovery software. Stellar Data Recovery for iPhone is an award-winning recovery software that can restore deleted or lost files from your iPhone/iPad/iPod touch. It offers many amazing features to help you get back your photos, videos, audio files, documents, and other essential data in no time.

This software is powerful and easy-to-use when retrieving lost data, and you can operate it even if you have no technical background. Follow the steps below to discover how to utilize Stellar Data Recovery for iPhone and restore your lost data.

  • Connect your iOS-operated device to a computer
  • Download and install Stellar Data Recovery for iPhone on your computer.
  • Click on the Start menu, type Stellar Data Recovery for iPhone, and press Enter.
  • As the software launches, enter the Activation Key you received with your purchase.
  • Then select the type of data you wish to recover and click Next.

Select What to Recover

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  • Wait for the scanning process to finish.

Wait for the Scan

  • Browse the recovered files and press Recover to save them on a storage device.

Preview and Save

  • After following the instructions, the lost files are accessible on the storage device you selected.

How Do I Prevent Data Loss on iPhones?

An iPhone backup is the best way to prevent data loss; it’s a copy of your data on a storage media or any Cloud server other than your iPhone.

There are several ways to create a backup of your iPhone; the safest choices are iTunes and iCloud. Follow the instructions below to create a backup immediately.

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Back up iPhone using iTunes

Follow these steps to utilize iTunes:

  • Download and install iTunes on your computer.
  • Connect your device to the computer.
  • Once you’re in the Device Summary page, click on Back Up Now.
  • Wait for the process to finish.

backup iPhone using iTunes

Back up iPhone using iCloud

Follow these steps to utilize iCloud:

  • Unlock your phone and open Settings.
  • Tap on your name at the top of the screen.
  • Select iCloud on the following page.
  • Turn on iCloud Backup.
  • Tap Back Up Now.
  • Wait for the process to finish.

iCloud backup

You can use this iCloud backup to restore iPhone data when needed. To know more, read: How to Restore iPhone from iCloud backup .

Bottom Line

Data loss in iPhone can occur due to various reasons including accidental deletion, software malfunction, etc.

The best way to prevent such scenarios is by taking regular backups of your iPhone. So, in an emergency, you can restore all your data from the backups you created earlier.

If you need help keeping healthy backups or utilizing recovery software to restore your information, seek a professional assistant to provide more instructions.

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FAQ

1. Is Stellar Data Recovery for iPhone free?

You can download a free demo of Stellar Data Recovery for iPhone and test all the features. However, you must activate the product if you wish to recover files.

2. What version of iOS does Stellar Data Recovery for iPhone support?

The software supports the latest iOS and all the previous versions.

3. Does Stellar Data Recovery for iPhone require iTunes to be installed?

Stellar Data Recovery for iPhone utilizes iTunes system drivers to identify your devices.

4. How to recover deleted photos, videos & music files from your iPhone?

Users may lose their photos/videos/ music files due to accidental file deletion, system resets, failed updates, etc. However, by using Stellar Data Recovery for iPhone, you can recover lost media from Camera Roll, Photo Stream, WhatsApp, Kik, Viber, Tango, and other apps.

5. How to recover deleted voice memos from your iPhone?

You can restore deleted voice memos from the Recently Deleted folder, iCloud or iTunes backup, and iPhone data recovery software.

6. How to recover deleted contacts from your iPhone?

Losing contacts is frustrating, leaving users in agony to re-enter the lost information manually. However, Stellar Data Recovery for iPhone offers professional scans to retrieve lost or missing contacts and save them in CF, CSV, or HTML formats.

7. How to Retrieve Call History on iPhone?

Call logs may become inaccessible because of an app crash, iOS update, hardware damage, etc. Use backup or Stellar Data Recovery for iPhone to restore the lost or deleted iPhone call history .

8. How to retrieve deleted text messages on your iPhone?

Messages may contain valuable information, and losing them can cause immense stress. Use the best iPhone data recovery tool like Stellar Data Recovery for iPhone to recover lost text messages and iMessages from your iPhone or iPad.

9. How to recover deleted notes from your iPhone?

If you lose access to your notes for some reason, you can use Stellar Data Recovery for iPhone to run deep scans and retrieve deleted Notes and attachments .

10. How to restore iPhone from iTunes backup?

Although you can restore an iTunes backup from your computer, Stellar Data Recovery for iPhone also lets you retrieve only the preferred files from your iTunes files.

How to Recover Deleted Videos from iPhone Without Backup?

Your iPhone XR is supported by a strong and powerful operating system that makes your daily activities such as calling, emailing, messaging, web browsing, notes making, etc. easily possible. Also, capturing happy moments spent with family, friends, and your loved ones is another thing that you do with it. It is natural that the good times that you record becomes your favorite videos, which you love watching anytime you feel like.

However, at times in the event of making space in your iPhone XR, or due to any other reason, you accidentally delete the videos, and end up losing one, more, or all of them. The situation becomes grim when you realize that you haven’t taken a backup of your favorite videos. You really do not know what to do to recover your deleted videos from iPhone  13 without backup. It is then that you understand the importance of having a backup and regret not creating the same for your favorite videos.

You can come out from such a situation with the help of Stellar Data Recovery for iPhone. It is a comprehensive iPhone data recovery software tool through which you can recover deleted videos from iPhone XR without a backup.

The videos you capture with your iPhone XR gets stored in either the memory of the phone. However, once the videos are lost or accidentally deleted from there, you lose access to them. To recover deleted videos of iPhone XR with Stellar Data Recovery for iPhone, you need to execute the following steps:

Step 1) Download and install the software on your system, the one on which you want to recover the deleted videos of your iPhone XR.

Step 2) Connect your iPhone XR to your system.

Note –  You can connect your iPhone XR with multiple devices and the software will enlist all the connected devices. You can connect the iPhone XR after or before the launch of the software.

Step 3) Next, launch the software that you installed.

Stellar Data Recovery for iPhone

Step 4) To recover deleted videos from your iPhone XR, click on the ‘Recover from iPhone’ option that comes up on the screen.

Step 5) The Stellar Data Recovery for iPhone software will scan the iPhone XR to list all the recently deleted data including videos.

Stellar Data Recovery for iPhone - Scanning Process

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Step 6) All deleted videos will be listed in red, while the rest will be listed in black color as shown in the image placed below.

Step 7) After that, select the videos you want to recover by putting check marks in the boxes in front of them.

Step 8) Provide the address of the location where you would want the recovered videos to be saved.

Step 9) Click Save button to finally save the videos. With this, the ‘Save Files’ dialog appears as shown below:

Stellar Data Recovery for iPhone - Save Files

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 (i) Chose the option ‘Save to Computer’ if you want to save the recovered videos to your computer. Click Browse and select a destination for saving the recovered files and click OK.

(ii) Choose the option ‘Save to iPhone’ if you want to save the recovered files to your iPhone XR. From the drop-down menu, select the iPhone XR to which you want to save the recovered videos.

Step 10) Finally, click on the OK tab to complete the recovery process of deleted videos from your iPhone XR.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Stellar

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

  • Go to Settings > General > Software Update.
  • Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

  • Open Settings. Click on your name.
  • Tap on iCloud > Photos.
  • Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Disable Optimise iPhone Storage Option

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

  • Open the App Store.
  • Now click on your profile icon on top.

Update app in App Store

Figure: Update app in App Store

  • Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

iPhone storage screen

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

  • Open iCloud.com and enter Apple ID credentials to sign in.
  • Click on the Photos or iCloud Drive app where the video is saved.
  • Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

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Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

  • Open Settings > General > Reset.
  • Click on Erase All Content and Settings.
  • Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

  1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.



Also read:

  • Title: What to do if iPhone XR is not listed when I run the software? | Stellar
  • Author: Ian
  • Created at : 2024-10-30 19:08:32
  • Updated at : 2024-11-04 07:59:16
  • Link: https://techidaily.com/what-to-do-if-iphone-xr-is-not-listed-when-i-run-the-software-stellar-by-stellar-data-recovery-ios-iphone-data-recovery/
  • License: This work is licensed under CC BY-NC-SA 4.0.