What to do if iPhone 11 Pro Max is not listed when I run the software? | Stellar

What to do if iPhone 11 Pro Max is not listed when I run the software? | Stellar

Ian Lv13

What to do if iPhone is not listed when I run the software?

Your iPhone will only appear in the software if it is visible in iTunes on your computer. If your iOS device is not listed in the software, it means iTunes is not installed on your PC or Mac.

Download the latest version of iTunes and then launch the Stellar Data Recovery for iPhone software.

To launch iTunes on your computer:

When iTunes is not installed on your computer, Stellar Data Recovery for iPhone  automatically generates the below message. It asks to download and install iTunes. You can click on ‘Click here’ to download iTunes.

If iTunes is already install on your computer and you don’t see your iPhone in the software, update your iTunes to the latest version.

How to find lost iPhone Backup files on Windows PC?

Summary: You have to restore iPhone data. But you cannot find backup files saved on your Windows PC or the backup files are unreadable. This post guides you to find iPhone backup on Windows PC and methods to restore it on your device.

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You may get into a terrible iPhone data loss situation after a factory reset, stolen iPhone, jailbreak or physical damage to your device, etc. Backup is your only resort. But another shocker is waiting for you. You cannot find iPhone backup files once saved on your Windows PC.

Your backup files are not readable, and you have no clue how to access them.

In such a situation, keep calm and do not worry. If you have ever saved your iPhone backup on a Windows computer and are now unable to locate or access it, this post guides you to find an iPhone backup on a PC and how to restore it on your device.

Where are iPhone backups stored on Windows PC?

iPhone backups are safe copies of your complete device information. iTunes saves iPhone backup in the Users folder on a Windows computer. These backup files are not in a readable format. You can copy them but should never try to move files to a different drive, edit, rename or extract content. All such activities can ruin the backup files. However, you can make copies of your backup or delete backup that you do not require anymore.

Steps to find iPhone backup files on Windows PC:

  • In the Search bar, enter %appdata% or %USERPROFILE% (if you downloaded iTunes from the Microsoft Store)
  • Press Return
  • Double-click these folders: Apple Computer > MobileSync > Backup

You can also locate iPhone backup in Windows 7, 8, 10 or 11 by following Users > (username) > AppData > Roaming > Apple Computer > MobileSync > Backup.

Cannot locate iPhone backup on Windows PC? Find and Restore data with iPhone data recovery software.

If you cannot find your iPhone backup data on your PC or cannot access the backup files, take refuge in third-party software – Stellar Data Recovery for iPhone.

How can Stellar Data Recovery for iPhone help you?

You can find, access, and restore lost iPhone backup files with Stellar Data Recovery for iPhone. It is a secure tool that efficiently scans the computer to find your iPhone backup. The recovered iPhone backup files are in readable form, and you can either save them on your PC or iPhone.

When you can use the Stellar iPhone data recovery solution

  • You are unable to locate your iPhone backup files
  • Your backup files are either lost or deleted.
  • You cannot access iPhone backup files on Windows PC
  • Not able to restore backup on your old/new iPhone

How can Stellar Data Recovery for iPhone recover lost backup files from PC?

The iPhone Data Recovery Tool by Stellar is a do-it-yourself software that quickly recovers complete iPhone data in a readable form from your Windows PC.

You can recover all your lost photos, videos, contacts, messages, Safari bookmarks, Call history, Reminders, Voice memos, Notes, WhatsApp, Kik, WeChat, Viber messages, etc.

It also offers a Deep Scan if your desired iPhone information is not recovered after the first scan. A deep scan does a comprehensive scan of the selected device or backup to recover every bit of lost or deleted backup information.

Benefits of Stellar iPhone Data Recovery

  • Recovery of deleted or lost backup files
  • Recovers data in a readable format
  • Option to restore only that data from backup which you want to be in your iPhone
  • Allows to save recovered backup on computer or iPhone

Step-by-step recovery of lost iPhone backup on Windows PC with Stellar Data Recovery for iPhone

Step 1: Connect your iPhone to your computer and launch the software.

Step 2: On the home screen, select Recover from iPhone. The scanning process begins.

Stellar Data Recovery for iPhone- how to find iPhone backup on Windows

Step 3: After scanning, all the files on your iPhone are listed.

Stellar Data Recovery for iPhone after scanning completes

If you do not see the required files in the list, choose Deep Scan. It will scan for the backup stored on your computer system.

Stellar Data Recovery for iPhone - Deep Scan

Step 4: Select and save the recovered iPhone data at your desired location. You can save it on your iPhone if you want to restore backup data on your device or save it on your computer.

Stellar Data Recovery for iPhone - Save recovered files at your desire location - where to find iphone backup on Windows

Wrapping Up

Losing iPhone data after factory reset, jailbreak, being stuck in a boot loop or physical damage, etc., can get messier when you cannot find or retrieve information from iPhone backup files saved on your computer. Stellar Data Recovery for iPhone significantly relieves such data loss situations.

This iPhone utility not only finds the lost iPhone backup files on Windows PC, but it also makes them readable and allows you to save/restore them to your iPhone or computer. Moreover, it lets you selectively transfer iPhone data on your iPhone rather than complete a backup.

You can download the free trial version to evaluate its performance. It is undoubtedly not going to disappoint you.

How to Recover Deleted Data from iPhone using Stellar Data Recovery for iPhone?

Stellar Data Recovery for iPhone is an ideal tool for efficiently recovering deleted data from iPhone devices. This software can recover photos, videos, messages, call history, calendar, notes, etc. The tool uses an advanced algorithm, which scans through the memory and recovers data from any cases of data loss. In addition, this iPhone data recovery software  also uses a very simple and easy-to-use graphical user interface, making the entire process very easy to perform. Therefore, you can follow the below-mentioned steps to recover deleted photos and contacts from an iPhone device using Stellar Data Recovery for iPhone.

Download for Windows Download for Mac

Note: Run the latest version of iTunes services before launching the software.

1. Connect your iPhone to a computer via USB cable for recovery from iPhone. Once you launch the software, you have three options to choose from. Recover from iPhone, Recover from iTunes backup and Recover from iCloud backup.

Stellar Data Recovery for iPhone

2. Once Computer detects your iPhone, select ‘Recover from iPhone’, choose what you want to recover, and click “next”. It will show you the iOS devices connected to your system. Next, select your device and click “scan.”

Stellar Data Recovery for iPhone - Scanning Process

3. After scanning the device, you will see details of all the recoverable items listed in the left-hand side panel.

Stellar Data Recovery for iPhone - Select Camera Roll

4.   Now select and preview the required items by clicking the corresponding checkbox in front of each item.

Stellar Data Recovery for iPhone - Preview Camera Roll Images

5.   Click on ‘Save’ option to save the recovered items either on the Computer or iPhone depending on chosen location

Stellar Data Recovery for iPhone - Save Files

Stellar Data Recovery for iPhone® Stellar Data Recovery for iPhone® is the best DIY software to recover missing or accidentally deleted Contacts, Messages, Calendar, Photos, Videos, Call History etc directly from iPhone or iPad.

How to Recover FaceTime Call History on iPhone

Summary: Have you deleted or lost FaceTime calls from your iPhone? Once deleted from the call history, the Facetime calls are removed from the app’s history and vice versa. This post shares quick methods to restore FaceTime call history from any series of iPhone 15, 14, 13, 12, X, XS Max, XR, X, 8, 8 Plus, 7, and below versions and iPads’.

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‘Just noticed, that the FaceTime call history suddenly disappeared. Cellular calls history is fine. I am using iOS 16.2, iPhone 14. I don’t have iTunes backup and don’t want to try iCloud backup as it will remove my current data. Is there any other way to get back FaceTime call history?’

‘I deleted the call history on my iPhone and without realizing that FaceTime calls will also be erased. How can I recover deleted FaceTime history?’

You love using FaceTime — Apple’s popular calling app, on your iOS device. It’s a free and easy way to connect with family and friends anywhere in the world through audio and video calls.

But what if ever you accidentally delete or lose FaceTime calls from your iPhone or iPad. They may be important calls you wanted to keep.

Since FaceTime calls are integrated into your recent calls list on iPhone, once deleted from the call history, the calls are removed from the app’s history as well and vice versa.

Here we share various methods to restore FaceTime call history on iPhone 14, 13, 12, 11, XS, XS Max, XR, X, 8, 8 Plus, 7, 7 Plus, 6 and below versions and iPad.

How to recover the lost or deleted FaceTime call history?

1. Restore FaceTime call history without iTunes/ iCloud backup

Deleted FaceTime history can be recovered by using Stellar Data Recovery for iPhone software. The software can restore lost FaceTime call history after accidental deletion, factory reset, app crash, jailbreak, and other issues.

The DIY software thoroughly scans your iPhone or iPad to recover the lost FaceTime call history.

In contrast to iTunes and iCloud backup, Stellar iPhone data recovery software lets you select and restore specific iPhone deleted call history along with the details like name, date, call duration, source country. This saves you from restoring other unnecessary data.

Step-by-step: Recover deleted/ lost FaceTime calls from iPhone

  • Connect your iPhone to the computer
  • Launch Stellar Data Recovery for iPhone
  • Select Recover from iPhone on the left
  • Select Contacts & Call Logs under What to Recover

Stellar

  • Click Next
  • Preview and choose the FaceTime calls you want to restore from the list. Note: All the calls marked in red color are the deleted calls

Stellar

  • Click You can save the call history either on your computer or iPhone.

2. Recover FaceTime call history with iCloud

Stellar Data Recovery for iPhone can also restore FaceTime calls from iCloud backup on your iPhone or iPad. This method allows you to select and recover only the lost FaceTime call history from iCloud instead of restoring complete backup data.

Two methods to restore FaceTime log from iCloud:

  1. Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data
  2. Restore FaceTime call history from iCloud backup for free, deleting the current iPhone data

Method 1: Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data:

  • Download Stellar Data Recovery for iPhone on your PC/ Mac
  • Select Recover from iCloud Backup on main screen of software

recover from iCloud Backup

  • Select Contacts & Call Logs and click Next
  • Enter the Apple ID and password. List of all available iCloud backup files appears. Select the relevant backup of your iPhone
  • Click Scan

recover from iCloud Backup 1

  • Click Call History on the left window. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.

recover from iCloud Backup 2

  • Click Save to save the recovered call history either on iPhone or computer

Method 2: Restore FaceTime from iCloud backup for free (this deletes the current iPhone data)

  • Go to Settings > General > Reset> Erase all Contents and Settings

restore facetime from iCloud Backup 1

  • On Apps & Data screen, tap Restore from iCloud Backup

restore facetime from iCloud Backup 2.png

  • Sign in to your iCloud account

restore facetime from iCloud Backup 3.png

  • Choose the last backup and Restore

Note – The drawback of this method is that it deletes all your existing data from the iPhone.

Recover FaceTime calls from iTunes Backup

3. Recover FaceTime calls from iTunes Backup

FaceTime recovery from iTunes backup is also possible if you have enabled the backup in iTunes.

Restore FaceTime call log from iTunes either with the help of Stellar Data Recovery for iPhone or directly from your system without the help of software.

However, if you don’t want to part ways with your iPhone’s existing data and lose all the current photos, videos, etc. with the old backup file, take the help of Stellar Data Recovery for iPhone.

The software protects your current data on iPhone and recovers only the call history as required.

Two methods to restore FaceTime call history from iTunes

  1. Restore FaceTime call history from iTunes without losing existing iPhone data
  2. Restore FaceTime call history from iTunes backup, deleting the current iPhone data

Method 1: Restore FaceTime call history from iTunes without losing existing iPhone data

  • Download Stellar Data Recovery for iPhone software on your PC/ Mac. Note: Connect your iPhone to a computer, if want to save the recovered FaceTime call history on iPhone.
  • Select Recover from iTunes Backup on the main screen of the application.

Recover from iTunes Backup 1

  • Select Contacts & Call Logs
  • Click Next. From the list of the iTunes backup files, select the relevant iTunes backup

Recover from iTunes Backup 2

  • Click Scan
  • Click Call History. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.
  • Click Save. You can save on your computer or iPhone

Method 2: Restore FaceTime call history from iTunes for free (this method deletes the current iPhone data)

  • Connect iPhone to PC/ Mac
  • Launch iTunes on your computer
  • Select your iPhone under the Device list and choose the recent backup entry date

Restore FaceTime call history from iTunes

  • Click Restore Backup

4. Contact Apple

Apple uses end-to-end encryption in FaceTime calls. It will not decrypt the content of your conversations. Apple may record and store information, such as to whom you had called and your iPhone/ iPad network configurations. It stores this information for up to 30 days. You don’t get the details like the content of the conversation or whether your call was answered or not.

Nevertheless, you can contact Apple requesting for FaceTime call logs by clicking on this link and submitting the request – Read More

Apple will get back to you.

Conclusion

iCloud and iTunes backup are the natural way for Apple users to recover FaceTime deleted call history. However, Apple’s solution though workable is not efficient when it comes to the recovery of specific types of data. The iTunes or iCloud backup recovery methods replace every existing data on your iPhone with an old/recent backup. You lose your current photos, videos, call history, messages, chats, etc.

Whereas Stellar Data Recovery for iPhone tackles this recovery issue more effectively. It recovers lost FaceTime calls and also keeps your current data intact on the iPhone.

The software works in all data loss situations due to deletion, jailbreak, water damage, factory reset, etc. You can restore FaceTime call history from any iPhone including series of iPhone 15, 14, 13, 12, 11, X, XS, XR, iPhone 8, iPhone 7, iPhone 6 and older versions. It is available for both Windows and macOS computers.


  • Title: What to do if iPhone 11 Pro Max is not listed when I run the software? | Stellar
  • Author: Ian
  • Created at : 2024-03-11 10:47:27
  • Updated at : 2024-03-14 13:53:56
  • Link: https://techidaily.com/what-to-do-if-iphone-11-pro-max-is-not-listed-when-i-run-the-software-stellar-by-stellar-data-recovery-ios-iphone-data-recovery/
  • License: This work is licensed under CC BY-NC-SA 4.0.