‘Unable to Save Excel Workbook’ Issue [Fix 2024]

Summary: You may unable to save your Excel Workbooks due to several reasons. Many users have reported this issue on the Tech Forums. This blog will discuss a few instances when users cannot save their Excel files. It lists the causes behind the issue and their possible solutions. It also mentions the Stellar Repair for Excel to fix the saving error if it is due to corruption in the Excel file.

It is easy to work with Microsoft Excel but sometimes, the application may create issues thereby hampering the smooth functioning of the workbook. One such issue is “unable to Save Excel Workbook”.

Let’s take a look at the issue of Unable to Save Excel Workbook

Instance 1:

In an organization, users connected to one of the servers (Windows 2008 R2) using Citrix – a Terminal Server configured with Windows 2008 R2 –and accessed their data through a File Server, also configured with Windows 2008R2. Since the connectivity to Shared Drive was established through a Terminal server, any conflict amongst the server configuration may create conflict in shared file.

This issue was discussed at length at one of the Tech Forums , where the users were unable to access their workbooks stored on the shared drive. The File menu did not work. As a result, the users were forced to save the workbook by creating quick access shortcuts or locally on the desktop. In many cases, the saving option was ruled out completely.

Instance 2:

A similar problem was reported, wherein the users received an error when saving an Excel workbook after inserting a chart in an existing workbook (previously saved) or copying values from an existing workbook. A system is configured with Windows 7 and Microsoft Office 10 configuration. The issue arises when the user is unable to save the changes after editing in a saved spreadsheet. The following message displays on the screen:

Figure: Unable to Save Excel WorkBook Issue

Further, if the user clicks ‘Continue’, the following error message is received:

“Excel encountered errors during save. However, Excel was able to minimally save your file to <**filename.xlsx**>”.

Note: This issue impacts build Version 1707 (Build 8326.2086) and later, and also only occurs with files that are stored locally, such as on the desktop. This problem does not occur if you manually enter values or insert a chart in a newly created workbook.

Plausible reasons for the ‘Unable to save Excel workbook’ Issue

1. The issue was detected in Microsoft Office Professional Plus 2010 32-bit, Service Pack 14.0.6029.1000.
2. Excel version on the user system may or may not match with Excel version on File server.
3. The issue of ‘Unable to Save Excel Workbook’ impacts only the Build Version 1707 (Build 8326.2086) and later.
4. In case of Issue 2, the problem surfaces when the user adds files, tables or charts in the locally saved excel files, such as on the desktop.

Methods to fix the ‘Unable to Save Excel Workbook’ Issue

There may be an issue with the Build version or the Registry Values settings may not be appropriate, which does not allow the Excel workbooks to save.

But, before starting to resolve the issue, verify the following:

1. The location where the file is to be saved may not have enough space to save the Excel file: Check the available space and save again. You may also use the option of ‘Save As’ to save the file at a new location.
2. Excel file may be a shared one where edits are not allowed by a specific user: There are restrictions attached to documents and other files shared over the network. Check for these restrictions.
3. Antivirus may interrupt in during file saving: Antivirus in the system may not allow saving of the files. Request the system administrator to uninstall the antivirus and reinstall after saving.
4. The file is not saved within 218 characters: If the file is not saved due to the naming issue, then check the character length and try again.
5. Differences in Windows versions of the local system and those on network drive may cause excel not saved issues. Check that all the systems have the same configuration and are updated to the recently available versions.
6. Excel spreadsheet is corrupt: If none of the above factors have not caused hindrance in saving the file, then there may be a probability of corruption in the Excel spreadsheet .

Once verified, look for a healthy and restorable backup. If backup is missing, resolve the issue of “Unable to open Excel File” with manual settings on local system or through a reliable Excel repair software.

Method 1: Modify Registry Entries

If multiple users are unable to access their workbooks stored on the shared drive and facing unable to save Excel file problem (see Instance 1 above), then follow the below steps:

1. Go to ‘Registry Entry’. To do this, type ‘regedit’ in the Start Search box, and press ENTER

Figure: Edit Registry

2. You are prompted for the administrator password or for a confirmation, type the password, or click Continue
3. Locate the following registry subkey, and right-click it: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC

Figure: CSC Location

4. Point the cursor to New, and click Key

Figure: Create new key

5. Type ‘File Parameters’ in the available box

Figure: File parameters

6. Right-click Parameters, point the cursor to New, and click DWORD (32-bit) Value

Figure: File parameter (DWORD – 32 bit) value

7. Type ‘FormatDatabase’, and press ‘ENTER’. Right-click ‘FormatDatabase’, and click ‘Modify’

Figure: Modify format database

8. In the Value data box, type ‘1’, and click ‘OK’

Figure: Value data

9. Exit ‘Registry Editor’
10. Restart the system and verify if the files can be saved now

Method 2: Try Google Uploads

If the user is unable to save the changes after editing in a locally saved spreadsheet (see Instance 2 above), then follow these steps:

1. Upload the unsaved Excel file to Google Docs. Ensure that the file gets converted to Google Sheets format.
2. Check if all the formulae are active and working.
3. Make changes to the Google Sheet and verify that all the changes are working fine.
4. Use the Google Sheets export feature to download the file in Excel format.

Method 3: Resolve manually with Open and Repair

If the Excel file is found to have corruption, try out the Excel Open and Repair utility:

1. Open a blank Excel File. Go to File and Click Open.
2. Go to Computers and click Browse.
3. Access the Location and Folder and click the arrow icon beside Open followed by Open and Repair.

Figure: Illustrates Steps to use ‘Open and Repair’ method

The Open and Repair utility is not competitive enough and may not fix corruption in severely corrupted files. Hence, if you are unable to save Excel workbook after applying the manual methods, then you can search for a useful software-based repair utility.

Method 4: Excel File Repair Software

Specifically meant to resolve Excel file corruption. Stellar Repair for Excel helps you to repair every single object including charts, tables, their formatting, shared formulae and rules and more.

1. Install and Open the software and select the corrupt Excel File. You can also click the Find option if the file location is not known.
2. Click Scan and allow the software to scan and repair the corrupt Excel file.
3. Once repaired, the software displays the fixed file components to verify its content.
4. Click Save to save the file data in a blank new file as ‘Recovered_abc.xls’, where abc.xls is the name of the original file.

See the working of the software which has been declared as a tool that provides 100% integrity and precision.

The Excel repair software takes care to save the repaired data in a new file to minimize the chances of further corruption.

Conclusion

‘Unable to save Excel file’ is a generic problem that may appear due to various reasons. In this blog post, we presented some of the actual instances reported by users on community forums.

Windows updates, the Build versions, the Service Packs of the local systems and those on the network drive must be either similar or in sync with each other. Any deviation may cause issues in accessing or saving the Microsoft files, as reported in Instance 1 is caused where user is unable to save Microsoft Excel file on the Network Drive. In case, the user is unable to save the file on network drive then the problem lies with the Registry value.

Another case is when the users receive an error while saving an Excel workbook after they insert a chart in an existing workbook or copying values from an existing workbook. This issue is known to affect build Version 1707 (Build 8326.2086) and later, and only occurs with locally stored files.

When a user is unable to save a specific Excel file, then the problem can be resolved using the manual methods or the software based utility. The mode of repair depends upon the level of corruption in Excel file.

Hence, it is suggested to analyze the nature of the problem and decide an appropriate resolution method.

Get Rid of corrupt Excel File

Summary: What to do when an Excel file is corrupted? This is a common question that is often asked by Microsoft Excel users. If you too are seeking an answer to this question, read the blog to learn about a few manual workarounds and a specialized Excel file repair tool to resolve the Excel file corruption issue.

An Excel file gets corrupted due to various reasons such as a virus/malware attack, sudden system shutdown when the Excel file is still open, power failure while working with an Excel spreadsheet, etc.

When Microsoft Excel detects corruption in a workbook, it attempts to repair the workbook by starting ‘File Recovery mode’.

Tip! If the file recovery mode doesn’t start, you may use the manual repair process or an Excel repair tool, such as Stellar Repair for Excel to repair a corrupted Excel file. The software can help you quickly retrieve contents from a damaged, corrupt, or inaccessible Excel file and restore the file to its original state.

There even exist a few manual tips that can be used to recover data from damaged MS Office Excel files.

Workarounds to Use When an Excel File is Corrupted

Note: Before carrying out any of the repair and recovery workarounds, it is advised that you must save a backup copy of the damaged file. This is to prevent your files from turning completely inaccessible in case the methods fail to give desired results.

Workaround 1: Use the Open and Repair Method

If MS Excel cannot repair a corrupted workbook automatically, you can try to do it manually. To do so, perform the following:

• Open the corrupt file, like you normally open any file, by clicking File > Open.
• Browse and locate the folder containing the corrupted document.
• When the Open dialog box is displayed:
• Select the Excel document.
• Click on the arrow present to the right side of the Open button and select Open and Repair option.

Figure 1 – Open and Repair Feature

If this doesn’t help repair the broken Excel file or you encounter  Open and Repair does not work issue, proceed with the next workaround.

Tip! Try an alternative solution, i.e. Stellar Repair for Excel software to repair and recover corrupt Excel files (.xlsx or .xls) when the ‘Open and Repair’ method won’t work.  

Workaround 2: Restore an Excel File with a Shadow Copy

If you’re a Windows 7 or Vista user, you can try restoring the corrupted spreadsheet by using a shadow copy (or a previous version). [Shadow copy](https://en.wikipedia.org/wiki/Shadow_Copy#:~:text=Shadow%20Copy%20(also%20known%20as,the%20Volume%20Shadow%20Copy%20service .) is basically a snapshot (backup copy) of computer files or volumes. The snapshot may contain an older version of your Excel file that has become damaged now. To find out, do the following:

• Launch File Explorer, and right-click the folder in which the file is saved.
• Choose Properties.
• Look for and click the Previous Versions tab. This will display a list of entries under Folder versions or File versions, going back a few days or weeks.
• Double-click one with a date when the file was accessible and could be read. Then, try to open its older version. If it opens, save the older version with a new name and execute the procedure with new file/folder entries.

Figure 2 – Volume Shadow Copy

You would have to repeat the process until you reach the point where the file became damaged. With this, you will get a baseline version of the file, but data may still have been lost.

Workaround 3: Test your Assumptions

If you receive a message saying “Excel file corrupted and cannot be opened”, you would probably believe it. However, there could be other reasons besides corruption that may cause Excel to throw this error message.

Your Office suite, which Excel is a part of, maybe having some primary issues in it causing problems while opening one Excel document. So, try opening another Excel file to check if the problem exists with all the files or just one.

If other Excel documents work correctly, it means that only the particular document is corrupt. On the contrary, if the issue is with your Office suite, repairing the current Office installation may help fix the issue. For this, perform these steps:

• Go to Control Panel and click Uninstall the Program.
• Choose Office.
• Click Change, and hit the Repair button.

You can reinstall the entire Office package. Once reinstalled, try to open the file to check if the issue has been fixed and the Excel file repaired.

Figure 3 – MS Office Repair

Workaround 4: Use Excel File Repair Tool

If the above manual solutions fail, use Excel repair software to successfully repair your damaged Excel workbook and recover all its data. Essentially, the software rebuilds damaged Excel workbook data at a granular level to recover every single object & all the original properties of the workbook.

Suggested Read: How to repair corrupt Excel files using Stellar Repair for Excel?

Why Use Stellar Repair for Excel Software?

• Repairs severely corrupted XLSX and XLS files.
• Can handle corrupt Excel files of any size.
• Demo version allows previewing recoverable Excel file items for free.
• Supports Microsoft Excel 2019 and all lower versions.
• Compatible with Windows 10 and lower versions.
• Tested and recommended by Microsoft Excel MVPs.

Final Word

When an Excel file is corrupted, it won’t open at all or you won’t be able to access all the file data. Such a situation can lead to unnecessary halts, impacting work productivity.

There are manual workarounds that may help fix the corrupt Excel file and recover its data, such as the ones covered in this blog. However, these solutions might not work in severe corruption cases and may require technical assistance. Also, they may result in some data loss.

To overcome the limitations of manual workarounds, it is recommended to go for a professional Excel file repair tool such as Stellar Repair for Excel . It helps repair corrupt Excel (XLS or XLSX) files and restores all worksheet data, such as the table, chart, chart sheet, cell comment, sort and filter, image, formula, etc. in a few simple clicks. Moreover, the software provides a free preview of the recoverable data with its demo version. You can check the preview to evaluate how the software works.

[Solved] Excel Spreadsheet Disappears after Opening

Several Excel users have reported about experiencing ‘Excel spreadsheet disappears after opening’ issue. The problem occurs when attempting to open an Excel file by double-clicking on the file icon or name. The Excel file opens blank grey screen.

Figure 1 - Excel Blank Screen

User Instances of ‘Excel Open But Can’t See Spreadsheet’ Issue

Instance 1: The user said that “Excel 2016 opens to a blank screen and everything is greyed out. Ribbons at the top of Excel are also not present”.

Instance 2: The user reported that “Attempting to open a spreadsheet, either by double-clicking the file or by opening Excel, it opens but only a blank Excel window is visible. When trying to save that particular file, Excel behaves as though there is no file open at all and all the file saving options, such as save, save as, print, etc. are greyed out.”

Causes Behind ‘Excel Open But Can’t See Spreadsheet’ Issue & the Solutions Thereof

Following are some of the possible reasons behind the ‘Excel open but can’t see spreadsheet’ issue, along with their solutions:

Cause 1: Excel File is Hidden

You may have saved the Excel sheet as a hidden document.

Solution: Unhide Excel File

Verify if your Excel worksheet is hidden by following these steps:

• In Excel, click the View tab, and then click Unhide.

Note: If the ‘Hide’ tab under the View menu is greyed out, the sheet you’re trying to open is not hidden. In that case, proceed to the next workaround.

Figure 2 - Unhide Excel File

• A dialog box will pop-up showing the worksheet name that can be unhidden. For instance, below is an image of Unhide box that lists ‘Daily_Reports’ spreadsheet under Unhide workbook.

Figure 3 – Select and Unhide Excel Workbook

• Click OK to unhide your Excel sheet.

If this fails to work, there’s a possibility that the spreadsheet window pane may have slided to one side of the visible desktop. To bring back the displayed area, click the ‘Arrange All’ option under the View tab. If the issue persists, try the next solution.

Cause 2: Ignore Dynamic Data Exchange (DDE) Option is Enabled

Another reason behind the ‘Excel opens to a blank screen’ issue could be that the “Ignore other applications that use Dynamic Data Exchange (DDE)” checkbox is checked in Excel options.

Usually, when you double-click an Excel file, a DDE message is sent to Excel instructing it to open that particular file. But, if you have the ‘Ignore DDE’ option selected, the DDE message sent to Excel to open a workbook is ignored. As a result, the Excel workbook opens a blank screen.

Solution: Uncheck the Ignore DDE Option

Make sure that the ‘Ignore DDE’ option is unchecked by performing these steps:

Note: Skip these steps for Excel 2019 and Excel Office 365.

• In your Excel window, click File > Options.

Figure 4 - Select Excel Options

• From the left-side of the ‘Options’ window, choose Advanced.

Figure 5 - Excel Options Window

• In ‘Advanced’ window, locate the General section, and then uncheck the “Ignore other applications that use Dynamic Data Exchange (DDE)” checkbox.

Figure 6 - Uncheck Ignore Other Applications that use DDE

• Click OK to apply the changes.

If these steps don’t work, proceed to the next workaround.

Cause 3: Issue within Office Program

Sometimes, problem within your Microsoft Office program might cause Excel to behave oddly and may result in an Excel spreadsheet disappeared issue.

Solution: Repair Office Program

Try repairing your Office program by executing the steps listed below, based on your Windows OS:

For Windows 10:

• Type Settings in the Windows search box.
• Click Settings.
• In ‘Windows Settings’ screen, select Apps.

Figure 7 - Windows Settings Screen

• In ‘Apps & features’ screen, scroll down to your Microsoft Office program and tap on it, and then click the Modify

Figure 8 - Modify MS Office Program

• In ‘How would you like to repair your Office programs’ dialog box, select the Online Repairradio button, and then click the Repair

Figure 9 - Repair MS Office Program

For Windows 8:

• Open Control Panel and click the Uninstall a program option under Programs.
• Select Microsoft Office 365 and then click Change.
• In the window that opens, select Online Repair and then hit the Repair

You may be asked to restart your system after completion of the repair process.

For Windows 7:

• In ‘Control Panel’ window, double-click Programs and Features.
• Under Uninstall or change a program section, select the Office program, and then select Change.
• In the dialog box that appears, choose Online Repair and then choose Repair.

If repairing your Office installation fails to resolve the issue, continue to solution 4.

Cause 4: Problematic Excel and COM Add-ins

Sometimes, Excel and COM add-ins may cause Excel file open a blank grey screen problem.

Solution: Disable the Add-ins

Disabling the Excel and COM add-ins one at a time may help resolve the problem. The steps are as follows:

• Click the File menu in your Excel file and select
• From ‘Excel Options’ left-side panel, click Add-Ins, and then choose COM Add-ins from the ‘Manage’ drop-down. Click the Go

Figure 10 - Select COM Add-ins

• Uncheck one of the add-ins checkbox from the COM Add-ins window, then select OK.

Figure 11 - Uncheck and Disable COM Add-ins

• Restart your Excel program.

If the issue persists, repeat the above steps (1 till 4), except that you need to choose a different add-in in step 3.

If you’re still experiencing the same problem after unchecking all the COM add-ins, repeat all the above steps, except choose ‘Excel Add-ins’ in step 2.

If Excel can load the file, then the add-in that you disabled last leads to the problem. If turning off add-ins does not work, try the next solution.

Cause 5: Problem with Excel File Associations

The Excel file opening a blank screen problem may occur if the file associations are not performing correctly.

Solution: Reset Excel File Associations

Try resetting the file associations in Excel to their default settings. For this, follow the below steps based on your OS.

For Windows 10 and Windows 8.1:

• Select the file that is opening incorrectly and copy it to the desktop.
• Right-click the file and click Properties.
• In the File’s ‘Properties’ window, check your file type next to Type of Filefrom the General tab. For instance, (.docx), (.csv), or (.pdf).
• Next, check to which app your file is associated with from the Opens withoption

If the file type is different than .xlsx, open the file in a different application by following these steps:

• Click the Change button next to the ‘Opens with’ option.
• Click More apps.
• From the list of applications, select the desired app and then check the Always use this app Click OK.

For Windows 8:

• Open Control Panel, click Default Programs, and then select Set your default programs.
• Choose Excel and then tap the Choose default for this program
• In ‘Set Program Associations’ window, choose Select All and then click Save.

For Windows 7:

• In Control Panel, choose Default Programs.
• Click the Associate a file type or protocol with a specific program
• Choose Microsoft Excel Worksheet and click on change program.
• Choose Microsoft Excel under Recommended Programs.
• If you’re unable to find Excel, browse the Excel installation folder.
• Select exe and then choose Excel.

What Next? Use Stellar Repair for Excel to Recover Your File

If the above solutions don’t help recover your Excel file, use an Excel file repair tool, such as Stellar Repair for Excel to recover it. The software can restore the Excel spreadsheet and its components, including tables, pivot tables, charts, formulas, etc. while preserving the spreadsheet properties and formatting.

Check out the video to recover Excel file by using Stellar Repair for Excel software.

Conclusion

This article described the possible causes behind the ‘Excel open but can’t see spreadsheet’ issue, along with their solutions. The manual solutions to resolve the issue require time and efforts. But, if you need to access your Excel file without any delay, use Stellar Repair for Excel software to recover your .xlsx/.xls file in just a few clicks.

4 Ways to extract data from corrupt Excel file

Summary: Excel files can become corrupt due to numerous reasons. This blog will discuss the reasons behind the corrupted Excel files. Sometimes the file becomes inaccessible. This post includes four ways to extract data from a corrupt Excel file. It also mentioned Stellar Repair for Excel to repair severely corrupted files. The tool helps you recover data from damaged Excel files with complete integrity.

Imagine the frustration of an employee if an Excel workbook he took hours to complete became corrupted for some reason threatening to erase all the data saved in it. Not just that, a corrupted Excel workbook can wreak havoc for the organization too since it poses a risk of permanently deleting critical business information like work records or employee trackers.

Unless a backup of all important Excel files exists, recovering data lost due to damage/corruption to them is next to impossible. However, we’ve conducted some research and found some pretty neat hacks to help you extract data from corrupt excel files without much hassle.

Primary reasons triggering Excel file corruption

As we always point out, to solve a problem for good, getting to its root is imperative. Here are the main reasons that cause Excel file corruption. Knowing these reasons can help you keep Excel corruption at bay for a considerably long time.

• Abrupt system shutdown when you’re editing an Excel sheet
• Bugs / Defects in your Excel application or installation
• Hardware failures like bad sectors on the hard drive where Excel sheets are saved
• Virus Infection / Malware Attack
• Excessive data storage within a single Excel file
• Faulty Excel Macros and CSE Formulas

Depending upon the extent of damage, there can be several ways to perform corrupt Excel file repair.

How to repair corrupt Excel files?

There are a couple of manual methods that can help you repair corrupt Excel files .

1. If the damaged Excel sheet can be opened, immediately save its copy; thereafter:
   • Open it with a later version of Excel and save it as a new workbook.
   • If this doesn’t work, open it in Excel’s latest version and save the workbook in HTML or HTM format.
   • Once this is done, reopen the HTML file and save again in XLS format.
   • Lastly, open the file and try saving it in SLK format (symbolic link)

Note: It is important to note that saving an Excel workbook in HTML format causes loss of features like custom views, scenarios, unused styles or number formats, natural language formulas, data consolidation settings, custom function categories, etc. In SYLK format only the active worksheet is saved so if using this method, you’ll need to repeat these steps for each worksheet.

2. Use Excel’s inbuilt Repair function as follows:
   • Launch Microsoft Excel and go to Office button -> Open
   • In the Open dialog box, select the damaged Excel file
   • On the bottom-right corner of the Open dialog box, you will find a drop-down next to Open Click on it and select Open and Repair
   • This will launch the inbuilt Repair module of Excel and you’ll see a dialog box asking you to select an option from Repair or Extract Data
   • Click on Repair to initiate the repair process.
   • If this doesn’t work, repeat steps 1-4, and when Excel asks you to select an option, select Extract Data from corrupt excel file. Thereafter, follow the instruction Excel shows and you should be able to retrieve your data, but you may end up losing some formulas.
3. If you cannot open the Excel, download Spreadsheet viewer from the Microsoft website and open the file using this program. Thereafter copy all data into a new Excel.

Note: This method will cause much of your formatting, formulas, and more to be lost.

4. You can download Open Office from its official website OpenOffice.org and try opening the Excel in it. The two programs are very similar so all data should automatically align in the correct place and with the correct formatting.

Note: With this method, VBA code cannot be recovered due to incompatibility between OpenOffice.org and Excel.

Full-proof method for corrupt Excel file repair

If you find the above methods confusing, or you wish to perform Excel file repair without having to face any data and formula loss, or you cannot achieve the desired results with any of these methods, stop wasting any more time with methods that will only frustrate you more. Instead, download the sure-shot solution for dealing with severe Excel corruption –Stellar Repair for Excel  and relax!

Stellar Repair for Excel is the best choice for repairing corrupt or damaged Excel (.XLS/.XLSX) files and restoring everything to a new blank Excel file. This competent software can skillfully repair single as well as multiple XLS/XLSX files while preserving worksheet properties and cell formatting. If you have this product by your side, you don’t need to worry about Excel corruption errors ever again.

To Conclude

Instead of giving up on corrupted Excel sheets, try repairing them with the simple tricks we’ve described. And if they don’t work, keep calm and turn to Stellar Repair for Excel.

How to fix Microsoft Excel not responding error and save your data

Summary: This guide helps you resolve Excel not responding and frequent Excel freeze issues in Excel on Windows 10. It mentions some effective solutions to repair Excel and resolve Excel is not responding problem. These solutions will also help you fix Excel crashing problem while working on the spreadsheet.

Similar to any other program, you may experience problems with Microsoft Excel while opening or working on a document. Sometimes, it may not start at all or freeze and display an error message such as ‘Excel is not responding’. When it happens, you may want to wait for the program to respond.

‘Microsoft Excel is not responding’ problem

Tip: If you are experiencing Excel not responding problem with a particular Excel file, it’s quite possible that the file is corrupt or partially damaged. And thus, leading to an Excel freeze or crash problem. Use Stellar Repair for Excel software to quickly repair and restore Excel (.xls/.xlsx) file in its original, intact form. You can download the free trial version of the software from the below link.

But if Excel doesn’t respond after a while and remains stuck, you need to force close the program from “Task Manager”. Now, this could be disastrous if happens while you are working on an important Excel document that took you hours to prepare. Force closing Excel due to such error can damage the Excel document and it may fail to open next time.

Why Excel is Not Responding?

Excel may stop responding, freeze, or crash suddenly due to several reasons. It can happen while saving a spreadsheet or opening an Excel document. It may also occur while editing or inserting images, graphs, etc. But usually, it occurs when the system crashes or shuts down abruptly while you are working on a document. Here’s an instance,

Suppose, you worked overnight on a critical document which is to be presented at a meeting the next day. This Excel spreadsheet includes critical graphs and charts, and much more. When you are about to save it, there is a power failure, and your system shuts down without warning. When the power is up, you restarted the system to check your Excel. To your dismay, a message pops up – “Excel Crashed” or “Microsoft Excel not responding”.

This could be frustrating. However, there is no need to despair as there are solutions to not just overcome this error but other corresponding issues such as Excel freezing, hanging, crashing, etc. Below is an infographic that quickly briefs all the possible solutions to fix Excel not responding error.

Solutions to Fix ‘Microsoft Excel is not responding’ Error

Follow the solutions discussed below in the given order to fix Excel freezing and hanging issues.

Solution 1: Open Excel in Safe Mode

If Excel is not working as intended and frequently stops responding, you may try to start Excel in Safe Mode. It is a common DIY way to fix ‘Excel is not responding’ problem.

In Safe Mode, Excel starts with only essential services, bypasses certain functionalities and doesn’t load the add-ins, which might be the reason behind the error in MS Excel . To open and troubleshoot Excel in Safe Mode:

• Press Windows + R keys, type excel.exe /safe and press ‘Enter’ or click ‘OK’

MS Excel in Safe Mode

Open the Excel file and check if it still crashes. If not, the problem could be a faulty add-in or formatting and styling error.

Proceed to the next solution to check and fix the problem.

Solution 2: Check for Faulty and Unwanted Add-ins

In Microsoft Excel, there are two types of add-ins:

• COM add-ins
• Other Add-ins Installed as XLAM, XLA, or XLL File

Both types of add-ins can cause the freezing problem in Excel . Follow the steps below to disable unwanted and faulty add-ins:

• In Excel , click File and go to Options to open ‘Excel Options’ window
• Click Add-ins button to view and manage ‘Microsoft Office Add-ins’
• Uncheck required add-ins to disable them
• At this stage, you can also click the ‘Remove’ button to remove any unwanted add-ins

Disable COM Add-Ins

• Now enable an add-in and check the Excel performance. Observe Excel for not responding error or freezing problem

If Excel doesn’t freeze, enable subsequent add-in and then again use Excel to observe it. Repeat the steps until you find the faulty plugin, which is causing the problem.

Then remove it from Excel add-ins to resolve the problem.

Solution 3: Install the latest Windows and Office Updates

This problem may also occur if Windows and MS Office are not updated. Therefore, install the latest updates for both Microsoft Windows and Microsoft Office.

You can set the installation and update option to ‘Automatic mode’ in Windows. This will download and install critical updates for MS Office, which might fix the Excel performance issue. The steps to enable automatic updates are as follows:

1. Go to Settings> Update & Security> Windows Update

Enable Automatic Windows updates

• Click Advanced options and enable all the toggle switches to automatically download and install updates for Windows and other Microsoft products

Update Microsoft Products

After update, restart Excel and check if the problem is resolved.

NOTE: From now on, MS Excel will also get the latest update consistently, without the need for manual intervention.

Solution 4:  Check and Disable Anti-virus

Antivirus is important for device safety. However, if your antivirus conflicts with MS Office apps such as Excel, it could lead to Excel freezing and not responding errors.

To check if the problem is due to anti-virus, disable it and reopen the Excel document. Check if Excel performs well or if it still hangs.

Example of Antivirus conflict with Microsoft Excel

If the problem is resolved, contact your antivirus software provider for help to keep antivirus running without affecting the system and other programs such as MS Excel.

Solution 5: Change the ‘Default Printer’

Although it may seem irrelevant, changing the default printer is another easy and effective solution to overcome the error. Reason being, Excel communicates with the printer to find supported margins when we open an Excel sheet.

If Excel doesn’t find the supported margin, it may stop responding or crash. The steps to change the default printer are as follows:

1. Open Control Panel on your Windows system
2. Click Printer and Devices
3. Right-click Microsoft XPS Document Writer to set it to the default printer

Change in Default Printer Setting

Reopen the Excel document to check whether the error occurs or not.

Solution 6: Repair Microsoft Office

A corrupt or damaged Microsoft Office can also cause the ‘Excel is not responding’ problem. You can resolve this by repairing the Microsoft Office files. The steps are as follows:

1. Close all running MS Office programs
2. Go to Control Panel on your Windows system
3. Click Programs and then Programs and Features
4. Select Microsoft Office and in the Microsoft Office window, click ‘Change’
5. Then select the ‘Repair’ option and click ‘Continue’

Repair MS Office

This may take a while. After the repair is done, check your Excel program and file for the error.

Solution 7: Remove and Reinstall Microsoft Office

Sometimes, repairing MS Office may not work. In such a case, removing and reinstalling Microsoft Office can resolve the ‘Excel is not responding’ problem. To do so, follow these steps:

1. Close all running MS Office programs
2. Go to Control Panel on your Windows system
3. Click Programs and then Programs and Features
4. Right-click on Microsoft Office and choose Uninstall

Uninstall MS Office

Then run the MS Office installation setup to re-install MS Office on your system.

Solution 8: Repair Microsoft Excel (XLS/XLSX) file

In several situations, a corrupt or partially damaged Excel (XLS/XLSX) file is the cause of this error. In such a case, you can download and install Stellar Repair for Excel to repair the corrupt or damaged Excel file. By repairing the Excel file, you can resolve the Excel freezing error quickly without applying much efforts.

The steps to use the software for Excel file repair are as follows:

1. Download, install and launch the Excel file repair software
2. Browse and select the corrupt Excel file

• Click ‘Repair’ to start repairing the damaged Excel file
• After file repair, it provides a preview. Check your file

• Then click the ‘Save File’ option in the main menu
• You can either choose default location or browse a new folder location to save the repaired Excel file

• After repair, open the file in Excel and continue with your work

And keep Stellar Repair for Excel installed on your system. You never know when you might need this handy tool.

You may also refer to Microsoft support for more details on Excel not responding, hangs, freezes or stops working issues.

Conclusion

Now that the methods for fixing the ‘Excel is not responding’ error are before you, try all these and see which one works for you. If the cause of this error is a damaged or corrupt Excel file, only repairing the XLS/XLSX file can resolve the issue.

For this purpose, it’s recommended to use a reliable software such as Stellar Repair for Excel as it offers an easy-to-use interface, thereby making Excel file repair process a seamless experience.

The software recovers table, chart, chart sheet, cell comment, number, text, shared formulas, image, formula, sort and filter, and other objects. It also preserves worksheet properties, layout, and cell formatting. It can repair multiple XLS/XLSX files simultaneously and fix all Excel file corruption errors.

All these features extend the software capabilities beyond just fixing the ‘Excel not responding’ error.

Solutions to open Excel Read Only Documents

‘Excel cannot open read-only documents’ is an error message that usually appears when you try to open an Excel (XLS or XLSX) file downloaded from the Internet, email, or the network server. It may also appear when you try to open an encrypted or password-protected Excel document. In such a case, MS Excel prevents the user from making any changes to the document.

Reasons behind the “Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted” Error

There could be several reasons that may cause the error. Some of them are as follows:

• Corrupt or damaged Excel workbook
• Incompatible or unsupported add-in
• Antivirus or malware software conflict
• Read-Only Excel file
• The file is encrypted
• File or drive read/write permissions issues
• Protected Excel workbook
• Damaged or missing MS Office (MS Excel) program files

Solutions to Open and Edit Read-Only Excel Documents

Below are a few solutions that can help you fix the ‘Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted’ error and allow you to open and edit Excel documents.

• Remove Read-only Attribute from Excel File Properties

The ‘Excel cannot open read-only documents’ error message may appear when the Excel file property is set to read-only. To check if this is the case, follow these steps:

• Right-click on the particular Excel (xls/xlsx) document and select ‘Properties’.
  • Uncheck the ‘Read-only’ attribute and then click the ‘OK’ button.

Now try to open the Excel document and check if the problem is fixed.

• Adjust Antivirus Settings

A few antivirus programs block Excel files and other Office documents by opening those in ‘read-only’ mode. In such cases, try adjusting the antivirus settings to open the Excel files normally. This will allow you to edit, modify, and save the Excel workbook without encountering the “Excel cannot access ‘xxx.xls.’ The Document may be a read-only or encrypted” error message.

• Disable Protected-View

The error may appear when you try to open an Excel file received as email attachments or downloaded from unsafe source. The file may potentially contain viruses, worms, or other types of malware that could damage the system or the server.

To safeguard the system, MS Excel opens such files in Protected View. It may also open an Excel workbook in Protected Mode when it detects a problem with the file. This security feature allows you to read or view Excel files and reduces the risks to the computer system or PC.

However, you can click File > Info and then click ‘Edit Anyway‘ to access and edit file content. You may also disable the Protected View setting via File > Options > Trust Center > Trust Center Settings…> Protected View. However, we do not recommend this.

• Renew/Activate Microsoft Office

If MS Office is in a deactivated state or its subscription has expired, the Office documents, including the Excel, could be in ‘read-only reduced functionality mode.’

In such a scenario, activate Microsoft Office or renew the Office subscription. Then open the Excel workbook and check if the problem of ‘Excel cannot open read-only documents’ is resolved.

• Check if OneDrive Storage is Full

If Excel files are saved on OneDrive with low or no storage space, you may encounter such issues with your files.

To know the amount of free space on OneDrive, follow these steps:

• On your PC, open Settings and navigate to OneDrive.
  • Click ‘Sync Settings > File Storage‘ to see available space.

You may also visit onedrive.live.com, sign in to the account, and then check the available space. If there’s no space available or the drive is full, empty the storage space and see if the problem is resolved.

• Check and Update MS Office and Windows

Microsoft releases updates to fix known errors. Thus, it is critical to update both Windows and MS Office to the latest release and avoid issues, such as ‘Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted.’

• Repair MS Office (MS Excel)

The error ‘Excel cannot open read-only documents’ may appear due to a problem with your MS Office (MS Excel) program. You can repair the MS Office program to resolve such errors. The steps are as follows:

• Open Control Panel and click Uninstall a Program link under Programs.
• Choose Microsoft Office from the list and click the Change button.

• Select Quick Repair and then click Repair to fix problems with MS Office and MS Excel. It will also restore any missing or damaged program files.

After the Repair, open the Excel workbook and check if the error is resolved.

• Check Permissions

The error message may also appear if you access an Excel workbook from a network or shared drive due to lack of write permission. Make sure you have read and write permissions assigned for the particular network drive. Alternatively, you can copy the file from the network drive and save it in your local folder to access and edit it without encountering this error message.

• Repair MS Excel File

If none of the solutions worked, the Excel workbook could be damaged or corrupt. To repair such damaged Excel workbook or spreadsheet, you can use the inbuilt ‘Open and Repair…’ option in MS Excel or install an Excel repair software , such as Stellar Repair for Excel. The software comes in handy when the Open and Repair option fails to fix the Excel workbook problems. It repairs the corrupt or damaged Excel workbook, extracts all components and content from the file with 100% integrity, and saves them in a new Excel workbook.

Conclusion

Sometimes, the ‘Excel cannot open read-only documents’ error can be resolved by a simple restart. But if it doesn’t work, you can follow the solutions discussed in this article to resolve the ‘Excel cannot open read-only documents’ issue.  However, if the issue is caused due to a damaged or corrupt Excel workbook, these methods may not work. In such a case, you can use Excel’s inbuilt repair utility, i.e., Open and Repair, or install Stellar Repair for Excel software recommended by MVPs and industry experts to fix all kinds of problems with MS Excel workbooks.

[Fixed] “Microsoft Excel Cannot Access the File” Error

Summary: The “Microsoft Excel cannot access the file” error usually occurs when there is an issue with the Excel file you are trying to save. This post summarizes the causes behind the error and mentions some effective solutions to fix it. If you suspect the problem is encountered due to corruption in the Excel file, you can use the professional Excel repair tool mentioned in the post to repair the file.

You may experience the “Microsoft Excel cannot access the file” error when saving the Excel file. This happens when the Excel application fails to read the file you are attempting to save. The error message indicates that there is an issue with the file name or its path. Sometimes, the error occurs if the file you are trying to access is already in use by another application. Some other reasons for the “Excel cannot access the file” error are:

• Faulty or incompatible Excel add-ins.
• The file is in Protected View.
• The Excel file is damaged or corrupted.
• You do not have the required permissions to access the file.
• The Excel file is not in a compatible format.

Methods to Fix “Microsoft Excel Cannot Access the File” Error

Sometimes, changing the file location can fix the “Microsoft Excel cannot access the file” error. You can try changing the file location, if the location is incorrect. If moving the file to a different location didn’t work, then try the below troubleshooting methods.

Method 1: Check the File Name and Path

You can get the “Microsoft Excel cannot access file” error if there is an issue with the file path – either the path does not exist or it is too lengthy, thus creating conflicts. Make sure the file path is correct. If the file name is too long, you can rename the file with a short name and also move the file to the parent folder instead of a subfolder. After that, remove the file from the Recent list that is created by Excel based on your recent activity. Follow the below steps:

• Open the Excel application.
• In the Recent list, right-click on the affected Excel file.
• Now, select Remove from list.

• Close the Excel application.

Now, reopen the problematic file and check if the error exists. If yes, then follow the next solution.

Method 2: Try Clearing the Microsoft Office Cache

Sometimes, clearing the Microsoft Office cache can help eliminate the “Excel cannot access the file” error. To clear the Microsoft Office cache, follow the given steps:

• First, close all the Office applications.
• Press Windows+R to open the Run window.
• Type %localappdata%\Microsoft\Office\16.0\OfficeFileCache and press the Enter key. You can change ‘16.0’ with your Office version.

• In the OfficeFileCache window, clear all the temporary files.

Method 3: Check and Update Microsoft Excel

You can try updating your Microsoft Excel application. The latest updates include bug fixes, security patches, and other improvements. Updating the application can help fix several issues that might be causing the error. Here are the steps to update Microsoft Excel:

• Open your Excel application.
• Go to File and then select Account.
• Under Product information, click Update Options and then click Update Now.

Method 4: Disable Protected View

You may get the “Microsoft Excel cannot access the file” error if the Protected View option is enabled. You can try disabling the Protected View settings in Excel. This allows you to open the file without any restrictions. However, disabling the protected view can put your system at high risk. To disable the Protected View in Microsoft Excel, follow the below steps:

• In Excel, go to File and then click Options.
• In the Excel Options window, click Trust Center and then click Trust Center Settings.

• Click Protected View from the left pane in the Trust Center Settings window.
• Unselect the options under Protected View. Click OK.

Method 5: Check and Disable Add-ins

The “Excel cannot access the file” error can also occur due to faulty add-ins in Excel. To check if the error has occurred due to some faulty add-ins, open the application in safe mode (press Windows + R and typeexcel /safe in the Run window**)**. If you can save the file without any hiccups in safe mode, this indicates some problematic add-ins are behind the error. You can remove the Excel add-ins by following these steps:

• Open your Excel application and go to File > Options.

• In Excel Options, select Trust Center and then click Trust Center Settings.

• In Trust Center Settings, click Add-ins and thenselect “Disable all applications Add-ins”. Click OK.

Method 6: Check File Permission

You can get the “Excel cannot access the file” error if you don’t have sufficient permissions to modify the Excel file. You can check and provide the write permissions to fix the issue. Here’s how to do so:

• Open Windows Explorer.
• Find the affected Excel file, right-click on it, and click Properties.

• In the Properties window, click the Securities option and click Edit.

• In the Security window, select the user names under ‘Group or users name’.
• Check the file permissions and make sure the write option is enabled. If not, then grant the permission. Click Apply and then OK.

Method 7: Check External Links

The “Excel cannot access the file” error can also occur due to broken external links in the Excel file. External links are references to the data or content in other files. The link usually breaks if the file has been moved to another location or the file name is changed. You can check and change the source of link.

Method 8: Repair your Excel File

Excel may fail to read the file if it is corrupted or damaged. If the error “Excel cannot access the file” has occurred due to file corruption, then try the Excel’s Open and Repair utility to repair the Excel file. Here are the steps:

• In the Excel application, click the File tab and then select Open.
• Click Browse to select the problematic workbook.
• The Open dialog box will appear. Click on the corrupted file.
• Click the arrow next to the Open button and then select Open and Repair.
• You will see a dialog box with three buttons – Repair, Extract Data, and Cancel.

• Click on the Repair button to recover as much of the data as possible.
• After repair, a message is displayed. Click Close.

If the Open and Repair utility fails to work , it indicates the Excel file is severely corrupted. Use Stellar Repair for Excel to repair severely corrupt Excel file. It helps recover all the components of the corrupted Excel file, such as charts, formulas, etc. without making any changes to the original file. It can also fix all types of corruption-related errors. You can use Stellar Repair for Excel to repair Excel files created in all Excel versions – from 2007 to 2023.

Closure

The “Microsoft Excel cannot access the file” error can occur due to numerous reasons. Follow the troubleshooting methods, such as checking file location, path, permissions, etc., as discussed above to fix this error. Sometimes, Excel throws this error if the file you are trying to save is corrupted. You can try repairing the file using the built-in utility – Open and Repair. If the file is severely corrupted, then you can use Stellar Repair for Excel . It can repair damaged Excel files (.xls, .xlsx, .xltm, .xltx, and .xlsm) with complete integrity.