Top iPhone Message Recovery Software

iPhone is a valuable digital device, and so are the messages you store in it. Nonetheless, many users may accidentally delete them at once while deleting some unnecessary apps or data from their iPhones. If you are a victim of such an incident and looking for quick options to recover iPhone messages, this article is your ultimate saviour.

Do iPhone recovery programs work?

Yes! iPhone’s built-in recovery options can restore temporarily deleted or lost messages hidden in the operating system. Moreover, many iPhone-friendly tools and applications guarantee retrieval of lost messages without using backup options. Simply download and install the tool and play along to scan your iOS device.

What is the best message recovery software?

With a wide range of data recovery software available online, finding an ideal solution to recover lost messages would be challenging. Here’s some criteria for selecting the right tool:

• The software or tool can recover deleted messages even without backup.
• It can recover deleted messages on iPhone from iCloud or iTunes without affecting the existing data.
• The tool is virus-free, reliable, and safe to use.
• It is compatible with all iOS models, including iPhone 15, 14, 13, 12, 11, or XS.
• It can recover various iOS files like messages, photos, videos, contacts, WhatsApp, or FaceTime messages.
• The tool must offer professional technical support to address your queries while using the software.

Pro Tip: Stop using your iPhone as soon as you realize that a significant amount of data, including files, messages, photos, etc., are lost. Any operation on the device may overwrite the hidden or lost data, making it irretrievable.

Best 5 iPhone Message Recovery Software to Try

1. Stellar Data Recovery for iPhone

One of the most esteemed iPhone data recovery tools, Stellar Data Recovery for iPhone , is known for its incredibly intuitive GUI. It meets all the above-mentioned criteria that make it proficient at salvaging your lost iPhone messages, WhatsApp chats, FaceTime data, etc. Further, the tool can transfer your important messages from iPhone to personal computer, laptop, or Mac.

Besides data recovery from iPhone, iCloud, and iTunes, Stellar Data Recovery for iPhone gives you the option to selectively browse, preview, and recover data after scan. Moreover, it allows you to permanently erase unwanted data from your iPhone beyond recovery. All such advanced features make it a prestigious iPhone recovery message option. Read this KB to recover deleted data from iPhone via Stellar Data Recovery for iPhone.

Stellar Data Recovery for iPhone - Advantages

• The tool can recover unlimited file formats on storage media, be it Safari bookmarks, notes, voice memos, and WhatsApp chat history, or general messages.

• You can preview all the data recovered from your iPhone for free.

• It is proficient at recovering deleted data from an encrypted backup.

• The tool is easy-to-use and does deep scanning of an iPhone.

• It can also perform recovery of lost data from iTunes and iCloud backup.

• Disadvantages You cannot save the recovered messages or files without purchasing the software.

2. Dr. Fone for iOS

Dr. Fone for iOS is another famous iPhone message recovery application. It’s a professional tool that guides you on retrieving deleted messages on your iPhone while enabling recovery of diverse iOS files, including contacts, photos, voicemails, and SMS. The app has a preview function to help you view the deleted messages before recovery.

Dr. Fone for iOS - Advantages

• Swiftly recovers data from iTunes, iCloud, and iPhone
• Compatible with all iPhone models.

Disadvantages

• You can’t access advanced data recovery functionalities without using the upgraded version.
• The application is costly to upgrade.

3. EaseUS MobiSaver

EaseUS MobiSaver is an iPhone SMS recovery software that can scan your iOS device, iCloud backup, and iTunes backup to trace the lost message files. It not only recovers lost messages but also helps you retrieve data from your iPhone if your device turns inaccessible. The free version has certain limitations which can be overcome using the paid version.

EaseUS MobiSaver – Advantages

• It is an absolutely free data recovery solution.
• It can recover messages from a water-damaged, broken, lost, or cracked iPhone.
• The app displays all the deleted files.

Disadvantages

• Its data recovery success rate is low compared with other professional software.
• Being a free tool, it can recover only a limited set of data files.

4. Syncios Data Recovery

This tool claims to bring back all deleted or lost data from iPhone, including audio files, SMS, documents, video files, and contacts. Syncios Data Recovery works for all iPhones, iPads, or even iPods. It is recommended to download the free trial version and see if your deleted messages can be recovered or not.

Syncios Data Recovery - Advantages

• The tool is compatible with all versions of the iPhone.
• You can reach out to their quality customer service via email or phone.
• The brand offers free technical support for a lifetime.

Disadvantages

• It takes a long time to retrieve deleted text messages from iPhone or lost data.

5. iMyFone D-Back

This tool enables you to recover the data in all iOS devices whose data have been lost or deleted accidentally. Renowned as iPhone text recovery app, iMyFone D-Back claims to recover all the lost SMS, WhatsApp texts, contacts, notes, call history, and photos. Further, the tool can easily and swiftly bring back iCloud, iTunes, and even iOS backup files. Its smooth preview function enables you to check and recover selective items only.

iMyFone D-Back - Advantages

• It can recover about 20+ varieties of files.
• The tool is free from viruses and malware.
• Besides iPhone, it is also compatible with almost all iPad versions.

Disadvantages

• Data recovery from iCloud remains a challenge.
• It cannot recover all kinds of lost data files.

The Bottom Line

iPhone data recovery tools are available in bulk. All are significantly different from each other in terms of functionality and proficiency. We cherry-picked some reputed tools for you to ease the pain of losing crucial messages from iPhone. There is no one-size-fits-all tool in the iPhone data recovery category. Therefore, we suggest you pick a reliable software, which is trusted and recommended by industry veterans, easy-to-use, and performs multiple functions at a reasonable cost. This article will give you a clear picture of which tool is the most suitable to overcome your iPhone messages recovery needs.

Recover Lost Photos during Transfer from iPhone to PC or Mac

Summary: Lost your precious photos during the transfer from iPhone to computer? Learn 4 ways to recover photos lost during transfer. These methods are applicable to all variants of iPhone and iPad or in short all iOS devices.

Transferring photos from iPhone 15, 14/13/12/X/8/7 to PC or Mac system is a simple task that can often get skewed causing serious photo loss situations. If you have also lost your valuable photos during one such event of photos transfer, then here’s a guide to get back photos lost during the transfer.

Photo loss while transferring from iPhone to a computer is a common problem faced by many. You try to transfer your photos from your iPhone to your computer and select the location to save them.

But when you check the drive folder in the system, to your shock the photos are not there! And if this is a ‘cut and paste’ transfer from iPhone, it’s a big jolt for you.

But do not worry, thankfully, data recovery technology is always there to recover lost photos in any situation.

There can be several reasons for the loss of photos during transfer, such as below:

• Sudden power failure during the transfer of photos
• Disconnecting iPhone from the PC/Mac while transferring photos
• Lack of enough space in the drive to save the photos
• Corruption of the drive in which you saved the photos
• Virus in the system
• Anti-virus on your PC/Mac scans and detects viruses in the photo resulting in photo loss

How to Recover Photos Lost during Transfer from iPhone 15, 14/13/12/11/X/8/7 to PC/Mac?

Typically, if you have not deleted the required photos from your iPhone, try transferring them again from the device to the PC or Mac. If already deleted then, try the below methods to recover the photos lost during transfer from iPhone 15, 14/13/12/11/X/8/7 to PC or Mac.

Solution 1: Search for missing photos in the PC/Mac hard drive

It might be possible you transferred the iPhone photos to the PC but forgot the location where you saved them. Try once searching the complete hard drive for your photos.

1. Click on My PC or My Computer
2. Type the command kind:=picture into the search box and press Enter
3. The list of images will be displayed
4. Right-click on the required photos from the search results, and click Open File Location to view where they are saved

For MAC follow the below steps:

1. Open the Finder and go to your home directory
2. Go to the Pictures folder
3. Right-click on Photos Library.photoslibrary and select Show Package Contents
4. Open the folder Masters to find the images in the Photos app. The Masters folder comprises the photos by date in subfolders. You can open the folders of the relevant dates to find your pictures.

Solution 2: Recover lost transferred photos from iTunes Backup

If you have synced your iPhone to iTunes, you can recover lost photos from this Apple’s backup utility.

Drawback: You cannot selectively pick the lost photos during the file transfer, rather complete data of iTunes is saved on your PC/Mac.

| Note: In Mac, the iTunes backup is stored in Library > Application Support > MobileSync > Backup.
In Windows 7, 8, 10, & 11 the iTunes backup is stored in Users > username > AppData > Roaming > Apple Computer > MobileSync > Backup.

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Click here

Solution 3: Recover Lost Photos from iCloud

If you have iCloud backup of the iOS device, you can recover photos lost during transfer through the cloud facility.

Drawbacks: You cannot directly restore iCloud backup photos on your PC or Mac. It is saved only to an iOS device.
You have to reset your iPhone X/8/7 to factory settings to restore the iCloud backup on it.

How to recover data from iCloud Backup on a computer

1. Take the backup of your iPhone data on iTunes
2. Reset your iPhone to factory settings
3. Go to the Apps & Data screen of your iPhone by pressing the Sleep/Wake button for a few seconds and following the onscreen instructions
4. Under Apps & Data, click on Restore from iCloud Backup
5. Sign in to iCloud by entering your Apple ID
6. Select Choose Backup and pick the relevant one from the list of backups
7. Tap After completion of the process, the iPhone restarts and recovers complete data including photos, apps, videos, etc.
8. Select the required photos from the recovered data and transfer them again to your PC or Mac from iPhone

Tip: For selective recovery of lost photos from iCloud/iTunes use Stellar Data Recovery for iPhone . It recovers missing Photos from Camera Roll and Photo Stream in iCloud/iTunes/iPhone. You can preview, select and save only the desired photos at your preferred location.

Solution 4: Use the Best Photo Recovery Software

When no backup, take the help of a third-party photo recovery tool. This is regarded as the easiest way to recover lost photos during the transfer from iPhone 15, 14/13/12/11/XR/XS/X/8/7 to PC/Mac. Use a risk-free application – Stellar Photo Recovery to recover your lost photos from your PC or Mac

The do-it-yourself software recovers all types of media files lost due to deletion, corruption, virus infection or accidental formatting, etc.

How to recover lost photos using Stellar Photo Recovery?

1. Launch Stellar Photo Recovery Software.
2. On the home screen of the software – ‘Select What to Recover’. Click Next.
3. Next, select the location from where you want to recover. Click Scan to start the scanning process
4. A dialog box of ‘Scanning Completed Successfully!’ displays the scan results – the number of files found and the size of the data. In the left pane of the main window, all the recovered data is listed. You can preview them in the right pane.
   Note: If you do not see the required photos in the list, opt for the Deep Scan option at the bottom.
5. Click Recover. You can also choose to recover only the selective files – select the photos that you need, right-click, and click Recover.
6. In the dialog box, specify the location to save the image files. Click Save. All the files get saved at the specified location Click Save. All the files get saved at the specified location.

Conclusion

Backup is the undisputable solution to any kind of photo loss situation. However, if you have not taken your photos backup in iTunes, iCloud, or other storage media, recovery through Stellar Photo Recovery software is the best way to get back photos lost during transfer from iPhone 15, 14/13/12/XS/XR/X/7/8 to PC or Mac.

Top 8 iPhone SMS/Message/Text Recovery Software

Summary: Sometimes, we accidentally delete important text messages from our iPhone. An iPhone SMS/message recovery software helps you in such situations by recovering your messages in an instant. In this post, we will see what factors to consider while looking for an iPhone text messages’ recovery software and reviewing some iPhone data recovery available on the market, which can help the users to recover deleted iPhone texts.

Is it possible to recover deleted iPhone text messages? Can I restore text messages deleted from my iPhone?

These are some questions that are quite common among iPhone users. Smartphones, especially iPhones, have become an inseparable part of our lives. We use them to stay connected with our friends and family, stay up to date with the latest trends, stream media, and store a huge amount of photos and videos. While the newer iPhones come preloaded with a host of intelligent features to keep our data safe and backed up in a difficult situation, they are still vulnerable to data loss. We have curated a list of the 8 best iPhone data recovery software, which anyone can use to restore and recover iPhone text messages and data deleted from an iPhone or another iOS device.

Factors to Consider While Choosing a Deleted iPhone Texts Recovery Software

Before looking at the list of the best iPhone data recovery software to recover deleted text messages, let’s take a look at various factors that one should keep in mind while choosing the right data recovery software.

• Reliability –It is best to choose an iPhone data recovery software from a reliable brand as they have the expertise to back their claim.
• Features – Various iPhone recovery software can recover various types of deleted data like photos, videos, messages, etc. They can also be used to perform deleted SMS recovery for recovering deleted text messages. As iPhone data is precious and important, selecting a brand that could help us recover deleted iPhone data from other sources like external storage media is wise.
• User Reviews – User reviews help new users and potential buyers in making their choice. Reviews are also helpful as they add to the legitimacy of software and its claims. Therefore, one should always read the reviews and select the right iPhone data recovery software.
• Data Recovery Performance – This is an important factor that everyone should consider before choosing the right iPhone data recovery software. Great performance always makes the software stand out from the rest. Key factors to look for are speed of data recovery, available modes of data recovery, supported file types, etc. A user should check these before choosing a data recovery software.
• User Interface – In this minimalistic age, a dated and complicated interface with complicated commands and menus is sure to put the users off due to a bad user experience. A simple UI enhances your user experience and enables you to use the software with ease. Hence, this is also an important factor to consider.
• Pricing – While most of the ‘free’ iPhone data recovery software claims to offer the best experience, the best deals offering value for the money spent are usually found amidst the list of paid software. This software not only helps the user recover deleted iPhone texts but also provides an interface to save the recovered data safely and securely post-data recovery.

List of the Best iPhone Data & Texts Recovery Software

Now that we have come to know about various factors to consider while choosing an iPhone data recovery software to recover and restore SMS/text messages, let’s take a look at some of the best iPhone data recovery software available on the market.

1. Stellar Data Recovery for iPhone (Writer’s Choice)

After trying and comparing a long list of iPhone data recovery software available, we have selected Stellar Data Recovery for iPhone as the best software for performing deleted text recovery along with data recovery from an iPhone/iPad/iPod Touch. This software supports a wide range of iPhone files like photos, videos, text, etc. It can easily recover and restore iPhone text messages and other data.

It is compatible with all the latest iPhones running on the latest iOS 16 and below, like the iPhone 14, 13, and more. It can even recover data from any iPad or iPod Touch. This software also gives the users support for recovering data from encrypted iTunes backups. Finally, it even offers 24×5 support from the Professional Team. We recommend this to every iOS user to use it in case of accidental data deletion as it is a reliable software with great features and an easy-to-use UI.

There is also a Toolkit version available for Stellar Data Recovery for iPhone that offers a complete suite of 4 advanced tools – iPhone Data Recovery, iOS System Repair, iPhone Data Erasure, and Remove Apple ID from iPhone, iPad, or iPod Touch. The Stellar Toolkit for iPhone is available in 2 variants – Toolkit for $49.99/Year and Toolkit Plus for $149.99/Year.

Pros –

• Fast data recovery speed*
• Recover a wide range of deleted/lost files like photos, texts, contacts, etc.
• Easily recovers deleted texts from an iPhone.
• Specifically recover videos from WhatsApp, Viber, Tango, etc.
• Simple and clean user interface
• Preview the files before recovery
• Allows selective file recovery
• Offers 2 modes of scanning, Quick Scan and Deep Scan
• Data recovery via iTunes and iCloud backup is possible
• Compatible with both Windows and Mac OS
• 24×5 availability of professional support team
• Value for Money

Cons –

• The free version allows software walkthroughs along with file scan and preview functionalities. The paid version adds data recovery functionality to the list.

Pricing –

• $39.99/Year for Standard
• $49.99/Year for Toolkit

Note – *Data recovery speed is dependent on various factors like the size of the data to be recovered, system configuration, and many more.

2. PhoneRescue for iOS

PhoneRescue for iOS is another great software that can recover iPhone text messages accidentally deleted from an iPhone. In addition, it can recover & restore iPhone data in various circumstances like system crashes, water damage, etc. It also offers some additional features like data preview before final data recovery.

Pros –

• Preview option
• Option to select specific data to be recovered
• Round-the-clock tech support

Cons –

• Limited usability in the trial version

Pricing –

• $45.99 + VAT for 3 Months License or $49.99 + VAT for 1 Year License

3. Dr. Fone for iOS

Dr. Fone for iOS is an iPhone data recovery software that allows its users to recover lost or deleted data like iMessages, call logs, contacts, etc., from an iPhone. In addition, it can recover deleted text messages, photos, videos, and other type of data from an iOS device.

Pros –

• Fast processing speed
• Recover data from iTunes, iCloud, and iPhone
• Compatible with almost all iPhones

Cons –

• Recovery functionality is not available in the trial version
• Pricier upgrade options

Pricing –

• $59.95 for 1-Year License
• $69.95 for a Perpetual license

Click here

4. EaseUS Mobisaver

EaseUS Mobisaver is an iOS data recovery software that allows users to restore iPhone text messages and recover common data like photos, videos, etc. It is supported by both Mac and Windows OS and can be used to recover data in case of jailbreak damage.

Pros –

• Common data like contacts, SMS, photos, etc. can be recovered
• Can recover data from a jailbroken iPhone
• Clean interface with simple steps for recovering data

Cons –

• Data recovery functionality is limited in the free version
• Occasional connectivity issues between the iOS device and the system

Pricing –

• Free (with limited data recovery)
• Pro Edition for $59.95/month
• $79.95/Year or $99.95 for Lifetime Upgrades

5. Joyoshare iPhone Data Recovery

Joyoshare iPhone Data Recovery can recover a lot of file types from an iPhone like iPhone text messages. This software allows the user to select different types of files to recover along with an option to preview the files to be recovered. It offers a clean UI, which is simple to understand and is easy-to-use

Pros –

• Fast data recovery process speed using recovery image creation.
• Compatible with all the latest iPhones running on iOS 16.
• Free users can scan, analyze, and preview the files that need to be recovered.

Cons –

• Need to buy the full version to recover the lost data.

Pricing –

• $49.95 for a Lifetime Single License
• $69.95 for a Lifetime Family license
• Lifetime multi-user license starting at $79.95

6. iSkysoft Toolbox – Dr.Fone Data Recovery (iOS)

iSkysoft Toolbox allows its users to recover lost data from an iOS device like deleted iPhone texts, iMessage, call logs, etc. from any iPhone/iPad/iPod Touch. It can easily recover any data from a damaged or stolen iPhone.

Pros –

• Fast
• Simple to use
• Safe and Secure

Cons –

• Unable to recover overwritten data
• Stands on the pricier side

Pricing –

• $59.95/Year
• $69.95 for a Perpetual License

7. Primo iPhone Data Recovery

Primo iPhone Data Recovery is another quality addition to this list. This software allows its users to recover deleted messages from an iPhone due to any reason like device crash, forgotten password, etc.

Pros –

• Three recovery modes increase the rate of data recovery
• Simple and easy-to-use
• Compatible with iPad, iPod Touch, and iPhone

Cons –

• Takes a bit of time to launch.

Pricing –

• $39.99 for a Personal License
• $59.99 for Family License

8. Disk Drill

Disk Drill is a simple software that offers the easiest way to deal with lost iPhone data. It does the job of recovering almost every type of deleted data like deleted iPhone texts, photos, contacts, etc. Users simply have to launch the software and click the Recover button to recover lost data from the connected iOS device. It offers a long list of features. However, they come at a hefty cost.

Pros –

• Simple to use
• Supports a wide range of file formats
• Extra tools come bundled with the paid version

Cons –

• Data recovery functionality is not available in the trial version.
• Hefty price tag

Pricing –

• Basic – Free
• Pro – $89
• Enterprise – $499

Verdict

Like all other smartphones, iPhones have become an important part of our lives. We use them to store important data like SMS, contacts, photos, etc. In this guide, we listed the 8 best software you can use for recovering deleted text messages from an iPhone. We know how important your data and especially text messages are to you. But before moving on to choosing an iPhone data recovery software, it is important to understand the reasons behind this issue and the factors that one should consider before choosing the right software.

While there are numerous iPhone data recovery software available in the market, we would recommend going for Stellar Data Recovery for iPhone. The software boasts of a long list of advanced features and a pocket-friendly price, making it highly versatile and easy to use. We hope that our guide will help you choose the right iPhone data recovery software and restore your deleted text messages.

Frequently Asked Questions

Can I recover deleted messages from my iPhone?

You can use Stellar iPhone Recovery software to recover deleted messages.

I accidentally deleted some important text messages from my iPhone. Can Stellar iPhone Recovery help me to recover them back?

Absolutely. Stellar iPhone Recovery can easily recover and restore deleted text messages from your iPhone. It can also recover other iPhone data and restore it.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Click here

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

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