The 5 Best Methods to Track a Lost or Stolen iPhone

Summary: Lost your iPhone? Don’t worry, here we tell you how to track lost or stolen iPhone using various techniques. Also, learn how to erase your iPhone data permanently to prevent it from reaching in wrong hands or misuse, using Stellar Data Recovery for iPhone.

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Q. I cannot live without my iPhone. It was stolen yesterday and can’t recall where I lost it. It has been switched off. Can I track the location of my iPhone? Is there any way to track lost iPhones?

A. Don’t panic. Log in to ‘Find My iPhone’ via iCloud.com and set it to ‘Lost Mode’. To know what else you can do now to track the iPhone location, read this post.

Losing an iPhone (and for that matter any smartphone) is tormenting. Besides the upfront costs, there’s an incredible amount of personal data at stake. Today, smartphones not only store personal photos, videos, and music libraries but might also contain an incredible amount of sensitive information in the form of browsing history, social data, app traces, etc. So the apprehension of exploitation and misuse of the data stored in a stolen or lost iPhone is but real.

So, as soon as you discover that your iPhone has been stolen or lost, first, try to track the location of your missing device and lock it.

How to track a lost or stolen iPhone?

Try out the following methods

1. Use Find My iPhone
2. Track through Apple’s Family Sharing
3. Use Google Timeline
4. Try Google Photos
5. Use location-tracking apps

Method 1: Use Find My iPhone

If Find My iPhone is enabled on your stolen iPhone, you can do the following:

• Locate your mobile phone
• Protect your iPhone data by choosing Lost Mode or erasing the data remotely

How to use Find My iPhone when the phone is missing

• Sign in to icloud.com on your computer.
• Click on the Find My iPhone link at the bottom.
• On the Find My iPhone’s map interface, select your lost iPhone via the All Devices drop-down menu. The app starts tracking your iPhone location on the map.

As you see the location of your device you can choose to do the following

• Play sound (if your iPhone is nearby, you can trace it with sound)
• Activate ‘Lost Mode’ (this locks your device and still tracks it)

What does Lost Mode do to your device?

• Remotely locks your device
• Displays a message with your phone number on the missing iPhone’s Lock Screen
• Keeps track of your device location.
• Erase iPhone remotely (with this action you won’t be able to track your iPhone but data is prevented from slipping into the wrong hands)

How to erase iPhone data remotely?

Choosing to erase the iPhone remotely deletes the complete data from it.

Note: Always remember to copy important photos, videos, music, and other data on iCloud backup before remotely erasing the iPhone.

Use a trusted and safe data recovery solution such as Stellar Data Recovery for iPhone to restore lost files from iCloud. The software allows the recovery of specific data rather than recovering the entire data.

Method 2: Track iPhone through Family Sharing

If you have set up Family Sharing, use it to track your iPhone. Family Sharing helps the members to know each one’s device location. Ask another member in the Family Sharing group to trace your iPhone via the Find My iPhone app. The member can also sign into iCloud.com to locate the missing iPhone.

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Is your missing iPhone switched off or offline?

If the missing iPhone is switched off or showing offline in Family Sharing, you can still activate Lost Mode or remotely erase its data via Find My iPhone.
Note: The iPhone’s last known location remains only for one day. In case your device is offline for over 24 hours, you cannot trace its last location.

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What to do when ‘Find My iPhone’ is NOT enabled or the missing iPhone is offline for more than one day?

• Change your Apple ID passwords to prevent anyone from accessing your data.
• Change your social media and other Internet account passwords like Gmail, Twitter, Facebook, Instagram, etc.
• Report the device as missing to the authorities.
• Report your network carrier to disable the services like calls, messages, or data use.

Method 3: Use Google Timeline to find lost iPhone

If you have turned on Location Services and Location History on your iPhone, Google’s Timeline will record all the locations of your device.

When an iPhone goes missing, access the location information on a map and find the last location. Remember, Google Timeline records the location only when the iPhone is switched on with an internet connection.

How to see the last location of a lost iPhone in Google Timeline

• Visit <com/maps/timeline> on your computer.
• Sign in to your Google account.
• Click Today or select Date.
• Scroll down to see the last reported location of your iPhone.

Along with the location, note the time when your phone was last connected to Google. Taking clues from the location and time information, you can find your lost iPhone. If needed, take the help of cops.

Method 4: Take location clue from Google Photos

If anyone has captured a photo from your lost iPhone and you have the Google Photos location-sharing option enabled, then luck is on your side.

Visit <photos.google.com/>. Check, if any new photos were uploaded and view their upload location.

Method 5: Location tracking apps

If you have installed any location-tracking app such as GPS Location Tracker, CocoSpy Cell Phone Tracker, or iTrack on your missing device, use it to track the lost or stolen iPhone. These apps share the real-time location of your device on your computer or other connected devices.

Conclusion

Apple’s Find My iPhone feature is the best way to track the location of a stolen or missing device. If Find My iPhone is not enabled you can try Google Timeline or Google Photos. Other than these methods, third-party apps can also help track a lost iPhone, but only if you have installed them before the phone was lost.

Nevertheless, ensure that you copy the iCloud backup of the stolen iPhone before taking any of the above steps.

A smarter way is to filter out the data that you want to keep, with the help of Stellar Data Recovery for iPhone.

Is this post helpful? Share your experience in the comments below, how you managed to track and get back your stolen iPhone.

Apple will delete your photos in July. Here’s what you should do

Apple has recently announced that it will permanently delete photos from its users’ ‘My Photo Stream’ this month. This news has come as a surprise to the Apple community, as users struggle to understand the implications of this announcement and what necessary precautions can be taken. In this blog post, we will get into the details of this new move by Apple, explore the reasons behind it, and provide tips on how iPhone/iPad/Mac users can safeguard their precious photos.

The Announcement

_”_My Photo Stream is scheduled to be shut down on July 26, 2023. As part of this transition, new photo uploads to My Photo Stream from your devices will stop one month before, on June 26, 2023.

The photos in My Photo Stream are already stored on at least one of your devices, so as long as you have the device with your originals, you won’t lose any photos as part of this process. If a photo you want isn’t already in your Library on a particular iPhone, iPad, or Mac, make sure that you save it to your Library on that device…” Read more

What is Apple’s My Photo Stream?

My Photo Stream, launched in 2011, was designed to sync photos across multiple Apple devices such as iPhone, iPad, or Mac.

This feature automatically stores your most recent pictures (up to 1000) for approx. 30 days so you can view and download them easily from other Apple devices. After this period, photos are removed from My Photo Stream but remain in your device’s Photos app. However, this only shows photos and not your live images or videos.

How to Protect Your ‘My Photo Stream’ Pictures?

Apple, known for its commitment to user privacy and data security, has recommended several preventive measures to mitigate the risk of losing any important photo due to this update.

1. Move My Photo Stream images to your Library

Even if the pictures in My Photo Stream are already there on at least one of your Apple devices, you must save these pictures to your Photo Library to avoid losing them**.** Here’s how to copy My Photo Stream pictures to your Photo Library:

On your iPhone, iPad, or iPod Touch:

• Open the Photos app and tap Albums.
• Tap on My Photo Stream > Select.
• Select all the photos you want to save, then tap the Share button > Save Image.

On your Mac:

• Open the Photos app and then open the My Photo Stream
• Select the photos you want to save which aren’t currently in your photo library.
• Drag and drop them from the My Photo Stream album into your Library.

2. Move to iCloud Photos

To preserve your My Photo Stream images in their original and high-resolution version, you can transfer them to iCloud Photos.

If you already have an iCloud account, just enable iCloud Photos to automatically upload & sync every photo and video you capture on the device, making them accessible from anywhere.

To use the iCloud Photos service, you will require the following:

• iPhone running iOS 8.3 or later version.
• iPad with iPadOS 8.3 or later version.
• Mac running OS X Yosemite or later version.

How to set up iCloud Photos on your iPhone, iPad, or iPod touch?

• On your iPhone, iPad, or iPod touch, go to Settings.
• Next, click on [Your Name] > iCloud.
• Tap on Photos and do the following:

For iOS 16, iPadOS 16, or later versions: Toggle on the ‘Sync this [device]‘ option.

For iOS 15, iPadOS 15, or earlier versions: Turn on the iCloud Photos

How to set up iCloud Photos on your Mac?

• On your Mac, go to Apple Menu and click on System Preferences.
• Click Apple ID and then select iCloud in the sidebar.
• Now, select Photos and turn on the switch next to Sync this Mac.

**

**

Don’t want to use iCloud Photos?

While iCloud Photos is a convenient option for many Apple users, it’s important to acknowledge that it is not the best fit for everyone. Limited free storage of 5GB or lack of cross-platform compatibility can compel Apple users to look for other alternatives.

Storage options, such as Google Photos, Microsoft OneDrive, Dropbox, external hard drives, etc., are available to ensure your iPhone Photos are safe and easily accessible.

The Bottom Line

Apple’s announcement of the potential discontinuation of My Photo Stream has understandably caused worry among its users. While a specific reason for this action remains undisclosed, they are actively addressing the issue to prevent data loss. In the meantime, iPhone users must take precautionary measures to safeguard their photos. They can simply move the My Photo Stream images to the Photo Library, iCloud Photos, or other backup folders.

Guide to Completely Erase Data on iPhone to Avoid Privacy Leak

With growing instances of data leak and misuse, there’s a fear of digital data on iPhone landing in wrong hands. Personal photos, messages, videos, contacts, or sensitive information such as bank details, shopping apps ID etc., are at risk when selling, trading off, recycling or donating your iOS device.

So what can you do to keep your old iPhone data away from strangers’ eyes and make it 100% unrecoverable?

One solution is the commonly used Apple’s recommendation — erase iPhone data by choosing ‘erase all content and settings’ on your device. However, with professional hackers and sophisticated software available, erasing data by this method doesn’t guarantee data privacy.

Experts suggest using trusted iPhone erasure software that is 100 % safe. The software can make iPhone data unrecoverable beyond the reach of any tool.

Let’s understand in detail how to permanently erase data on iPhone by these techniques.

Clean iPhone by using ‘Erase All Content and Settings’

To clear all data from iPhone use the’Erase All Content and Settings’ option in the settings of your iOS device. It is like factory resetting your iPhone.

All the app data, settings, passwords, photos, videos, contacts, documents, messages, Calendar, chats, music, audio files etc., gets deleted after factory reset from iPhone.

However, don’t forget to first take the backup of your iPhone data in iCloud or iTunes.

Steps to erase iPhone via Settings:

• Go to Settings.
• Navigate to General > Reset> Erase All Content and Settings.
• Click Erase Now in the dialog box. Enter Passcode and Apple ID password, when prompted.

This will erase iPhone data turning the device off. When you power on the iPhone, you will see all its data is deleted including, photos videos, apps, contacts etc.

Permanently wipe iPhone to 0% recovery – Secure & tested method

Although deleting data via ‘Erase All Content and Settings’ on iPhone will make your device as clean as new, but it is not enough. Your iPhone data after factory reset is still recoverable by hackers. Thus, to protect privacy and prevent data leak by any means, it is essential to erase iPhone with the help of a professional iOS eraser software .

You can find several iOS cleaner software online but here we recommend Stellar Toolkit for iPhone. The efficient software is the best way to wipe iOS device before you sell , recycle, or donate.

It removes your personal videos, pictures, contacts, notes, calendar, browsing history, call log, chats, messages, Instagram, WhatsApp, and other sensitive information saved on your iPhone. The secure DIY software supports the latest iOS 16 and below versions. You can erase all variants including iPhone 6, iPhone 7, iPhone 8, iPhone X, iPhone SE, iPhone 11, and above.

You can take the free trail and gage the software features and user-friendliness.

Step-by-step guide to erase iPhone data permanently:

Step 1: Download and launch Stellar Toolkit for iPhone on computer.

Step 2: Click on Erase Data module.

Step 3: On Erase iPhone Data screen, click **Next.
**

Step 4: As you see the Click Device to Select screen appears, connect your iPhone to computer.

Step 5: Select Erase.

Step 6: In the Erase Process box, select Yes.

Step 7: Data Erase Complete message box appears that asks for confirmation before erasing the data. Click OK.

Wrapping Up

After erasing complete iPhone data by using the secure iPhone eraser software by Stellar, there’s no need to worry about personal data leak. The software algorithms ensure that even the most advanced iOS data recovery tool cannot retrieve your information.

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How do you permanently erase data so that it cannot be recovered from iPhone?

Use the best iPhone data eraser tool to permanently wipe iPhone data. This is a assure way to prevent data leak and protect privacy.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

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