Stellar Data Recovery for iPhone XS Max failed to recognize my iPhone. How to fix it? | Stellar

Stellar Data Recovery for iPhone XS Max failed to recognize my iPhone. How to fix it? | Stellar

Ian Lv13

Stellar Data Recovery for iPhone failed to recognize my iPhone. How to fix it?

In case Stellar Data Recovery for iPhone software doesn’t recognize your iPhone, do the following to fix the issue:

  1. Install/ update to the latest iTunes on your PC or Mac computer.
  2. Ensure your iPhone is turned on and on the Home screen.
  3. Check if the USB port and cable are working fine or use a different Apple USB cable.
  4. Ensure the iOS device ‘Trust’ your computer. If you receive the ‘Trust this Computer’ message, click on ‘Trust’.
  5. Restart your iPhone.
  6. Restart your computer.
  7. Update your Windows or macOS.

Stellar Data Recovery for iPhone supports all the iPhone models and their individual variants, including iPhone 13, iPhone 12, iPhone 11, iPhone XS, and below variants. It is compatible with the latest iOS 15, 14, 13, 12 and below.

6 Things We Can Do To Save A Water Damaged iPhone

“Hey there! I accidentally spilled water on my iPhone 14 Pro yesterday and it won`t turn on anymore. I was pretty sure I retrieved the phone within 10 seconds, yet it’s not working! Is there a way to save and fix water-damaged iPhone?”

If you’ve ever accidentally dropped your phone in water or drenched it in rain, then you’re not alone. From a split cup of coffee or water to dropping it in pools, bathtubs or toilets, your iPhone can be water-damaged due to various reasons.

With new-generation Apple devices, water exposure isn’t an immediate death sentence for your iPhone as it used to be. But it can still create issues in your iPhone, such as:

  • Liquid droplets flowing inside the iPhone screen
  • Issues in the charging port or the iPhone won’t charge.
  • No audio or ruffled audio.
  • Blurry images due to moisture in the camera lens.
  • The internal part of the device gets corroded.

While the new iPhones have good water resistant capabilities, this doesn’t mean they are totally immune to water. Being electronic devices, water can seriously damage them.

This article shares several best practices that can help you save a water-damaged iPhone. But first, let’s understand how water resistant your iPhone is.

Is my iPhone water resistant?

The water resistance of the smartphones is rated by the “ingress protection” code, also called IP rating.

This rating includes two number: the first number indicates protection against solids, such as dust, whereas the second demonstrate resistance to liquid, mainly water. For example, the iPhone 12 has a rating of IP68, which means it provides six levels of protection from solid and eight levels of protection from liquid.

There are multiple types of IP ratings, but IP67 and IP68 are mainly applied to iPhones.

  • IP67  – A device with this rating can withstand being submerged in up to 1 meter of water for a maximum of 30 minutes
  • IP68 – iPhone with an IP68 rating can survive submersion in water up to 2 meters for a maximum of 30 minutes

Here’s the list of last few generation iPhone with their IP rating

  • iPhone 15/15 Plus/ 15 Pro/ 15 Pro Max – IP68
  • iPhone 14/14 Plus/ 14 Pro/ 14 Pro Max – IP68
  • iPhone13/ 13 Mini/ 13 Pro / 13 Pro Max – IP68
  • iPhone12/ 12 Mini/ 12 Pro / 12 Pro Max – IP68
  • iPhone 11/ 11 Pro / 11 Pro Max – IP68
  • iPhone XS/ XS Max – IP68
  • iPhone X/XR /8/8 Plus /7 /7 Plus/ SE (2nd generation) – IP67

What Not to Do?

Most iPhones offer certain level of water resistance, but it doesn’t mean an iPhone dropped in swimming pool or a bucket full of water is immune to any damage. Moreover, not every repair step will help you fix water-damaged iPhone; and some can complicate things further. Before, we start on potential steps to save your water-damaged iPhone, let’s first look at some absolute things that worsen the cause and should be avoided at all costs.

1. Don’t turn on your iPhone

Your iPhone will turn off automatically after being dropped in water. However, you should manually turn it off if it doesn’t turn off. Turn your phone on only if you are sure water or moisture content from the exterior and interior is completely dry. Turning on the water-damaged iPhone might cause water to reach inside the device, causing it to malfunction.

2. Plug it in or Use the Charging Port in Any Way

Moreover, don’t charge your iPhone battery as it can result in an electrical short circuit or even combustion, resulting in a fire. No matter how water resistant the iPhone is, it’s better to not plug it in when wet or water-damaged.

3. Don’t use hot air to blow dry your iPhone

Blow-drying your iPhone with hot air can damage your device further. Hot air may heat your iPhone to an unbearable degree, making it unsuitable for device hardware. Also, avoid using a space heater or furnace sidewall exhaust to dry your iPhone.

Steps You Can Take to Potentially Save Your Water-Damaged iPhone

If you drop your iPhone in water, the following methods can save your iPhone from potential damage.

1. Take it out and turn it off immediately

Remove your iPhone from the water right away. Once retrieved, turn it off immediately. If there is any iPhone cover and screen guard to protect your phone, remove them as they might hold moisture. Use a paper towel or cotton cloth to wipe the iPhone’s exterior.

2. Evacuate the SIM card

After drying the iPhone’s exterior, remove the SIM card tray, if not using an e-SIM. Although SIM cards have a watertight seal, getting them out helps. Use a paper towel to dry the SIM card and the tray.

3. Dry your iPhone

While Apple recommends simply wiping the iPhone dry or tapping excess water out of the ports, we recommend the below-mentioned ways to ensure your iPhone is as dry as possible.

  • Place it in a dry place

You need to place the iPhone in a warm and dry place so the water inside the phone can evaporate. Place it in a nearby window with proper sunlight, but do not expose the device to harsh sunlight.

  • Place it in uncooked rice

The uncooked rice trick used to be the go-to method to dry any visible liquid in iPhone, as rice absorbs moisture quickly. Place the iPhone in a bag or bowl of rice for a day or two to ensure the water traces inside the phone are absorbed entirely. However, this method is slightly risky, as uncooked rice can push grains and dust in the charging port of your device.

  • Dry it with silica gel packets

If the water has seeped into the internal parts of the iPhone, try burying it in a heap of silica gel bags in an airtight container. This helps in absorbing the moisture from the inside of your iPhone. Using silica gel packets is a safer alternative to the uncooked rice method for drying a wet iPhone, as nothing will get clogged in the ports.

  • Use a hairdryer (if it has a cool wind setting)

If your hair dryer has a cool wind setting, you can use it to dry wet iPhone. While drying the iPhone, keep the hair dryer in low mode and keep your iPhone at a distance so that air blowing doesn’t cause any damage.

Or, you can keep your iPhone under a cool air fan to dry it.

4. Disassemble the phone and let it air dry

If drying the iPhone via uncooked rice method or silica gel packet doesn’t work, consider dismantling it as your last resort. You can use DIY repair tips to open the device to dry it out or go to any trusted tech expert.

Caution: We wouldn’t recommend dismantling the iPhone using DIY tips as it may worsen the problem.

Dismantle your iPhone carefully, air dry its interior, and assemble it back after a few hours. Also, if the Liquid Contact Indicators inside the iPhone have already detected water damage, opening the phone invalidates your warranty coverage.

5. Check if your warranty is still valid

If all the above efforts fail to fix the iPhone from water damage, you must check if the device’s warranty is still valid. If it is, call your manufacturer and request a repair or replacement. If it is invalid, visit an Apple Genius bar to repair your cell phone.

6. Take the phone to an approved repair shop

The longer you wait to take your iPhone to an Apple Genius bar, the more damage it incurs. If you cannot dry the wet iPhone by following the manual methods mentioned above, rush to an Apple Genius bar to get it repaired and minimize the chances of further damage.

How To Find Out If Your iPhone Has Water Damage?

Liquid Contact Indicator, or LCI, is the new way to determine whether or not your iPhone is exposed to water damage. An LCI is generally of white or silver color; however, when it comes in contact with water or other liquid, it turns red.

See the table to learn where the indicators are planted in your respective iPhone, depending upon its model.

LCI planted on various iPhone models

How To Recover Data From Water-Damaged iPhone?

Once you have powered on your water-damaged iPhone after drying, it is possible to recover data from it. There are two ways to recover lost data from water-damaged iPhones: backup services or professional iPhone data recovery software .

Let’s see various scenarios where you can recover data from a water-damaged iPhone:

iPhone won’t turn on

If your iPhone won’t turn on even after drying the wet iPhone using the tips mentioned above, it has short-circuited or water has eroded some of its internal components. In such a situation, use any backup service to recover your iPhone data.

If you have enabled iCloud backup on your iPhone, you can easily restore your data. You can visit the official iCloud website and log into your account to save the lost data on your computer. Or, set up your new iPhone using the existing iCloud credentials to restore the data of your previous iPhone.

iPhone starts but data is lost

If you turn your iPhone back on again, but its data is lost, try setting up your phone with existing iCloud account to recover the data. However, if you haven’t enabled iCloud backup, it is recommended that you use reliable iPhone data recovery software like Stellar Data Recovery for iPhone. This software recovers deleted/lost photos, videos, audio, messages, voice memos, calendars etc. from iPhone, iPad, iTunes, and iCloud backup files.

The software supports recovery in all data loss scenarios like water-damaged devices, accidental deletion, failed iOS updates, iPhone stuck in recovery mode, etc. This iPhone recovery software is compatible with all variants of iPad and iPhone, including the series of iPhone 15/14/13/12/11 and below.

Conclusion

We hope you fix the water-damaged iPhone after following the above suggestion. However, it would be best if you were extra careful to protect your iPhone from any type of water damage. Here are some best practices you must follow:

  • Use a waterproof case to provide an additional layer of protection to your iPhone against water.
  • Keep your iPhone away from sinks, bathrooms, toilets, etc.
  • Be mindful in rainy conditions, and put your phone in a waterproof bag or safe pocket.
  • Refrain from touching your iPhone with wet hands.
  • Take regular data backups, as it is handy in data loss situations.

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FAQs

What do I do if my iPhone speaker doesn’t work after falling into water?

If there is water in your iPhone speaker, it may not work. In such a situation, try drying your iPhone and turning it on to take a backup of your data before testing the speaker. You can even visit Apple Genius Bar to get the help of a tech expert to fix your iPhone.

How to Recover Files after iPhone Factory Reset?

If you detect anything anomalous on your iPhone, you may need to reset it to factory settings. However, after a factory reset, you will lose all the data stored in your device. You will not be able to access your contact list, call logs, or messages, be it your imessages, WhatsApp, etc. But, why restore your iPhone?

Sometimes, there are issues that cannot be handled and the only solution is to restore the device to factory settings. This is usually done when the device functions abnormally or the performance is extremely slow. If your iPhone is restored to factory settings, every single bit of personal information will be permanently deleted from the device, and this may prevent others from getting access to your personal information.

How to reset your iPhone to Factory Settings:

To reset your iPhone to factory settings, follow the steps below:

  1. Click Settings and then select General
  2. Select Reset and click on Erase all contents and settings. The interface will prompt you to key in your Apple ID and Passcode
  3. Enter your Apple ID and Passcode to proceed. With this, the procedure to factory reset iPhone is complete

Important!

Before resetting the iPhone device to factory settings, it would be a good practice to back up your device on your system. If you have not created a backup, you will not be able to restore the data back to your device, and all you will lose all your data. You can use iCloud or iTunes to back up your iPhone data. If anything anomalous occurs, all the data can be restored from the most recent backup files right from anywhere.

How to recover deleted data from your iPhone:

Even if you have not backed up your iPhone data, there’s still a solution. You can now retrieve all your erased data from your iPhone with Stellar Data Recovery for iPhone . The tool is powered by sophisticated recovery algorithms that help restore all the data components back to your iPhone after a factory reset.

The tool provides the option to recover data through multiple channels. Since we need to recover data that has been erased after a factory reset, we need to select ‘Recover from iPhone’ option from the main interface of the tool.

Follow the steps below to restore your deleted data:

  1. Connect your iPhone device to the system. The tool will then begin to analyze the device for detecting the previously existing files from the connected device. The tool will generate a preview for all the folders and incorporated contents within its panel.
  2. You can then select single or multiple files for recovery that you have lost while resetting your iPhone.
  3. The iPhone recovery tool will provide dual options to store data either on the hard drive on the computer or your connected iPhone device.

Not only the tool provides the benefit to recover data from iPhone device, but you will also be able to recover data from iTunes or iCloud backup files . Also, the iOS recovery tool can also be used to recover data from encrypted backup files. However, to utilize this feature, it is important to have a backup.

Important!

  • Backup your data before performing any huge operation on the iPhone device such as restoring the device to factory settings.
  • It is a good practice to store iPhone data on iCloud and perform a regular backup to prevent data loss.
  • Saving iPhone data to iCloud offers an ease of accessing data contents from anywhere, even if the data is deleted from your device.
  • In addition to online backups, it is beneficial to retain a replica of existing data on another device such as a system hard drive or external storage media.

How to Recover Deleted Screenshots on iPhone?

Summary: Accidentally deleted or lost screenshots from your iPhone? Don’t know how to recover deleted screen grabs? Learn five methods to recover deleted screenshots on iPhone. Also, know how Stellar Data Recovery for iPhone quickly restores deleted screenshots from your Apple device.

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Screenshots are the fastest way to save anything you see on smartphones or systems. Many of you may have also captured screens of chats, video calls, online products, etc., on your iPhone. Since  screenshots are saved in various image formats like JPG, PNG, GIF, etc., they can get deleted like any other file on your Apple device.

Hence, if you have lost or mistakenly deleted screenshots on your iPhone, this blog shares successful methods to recover deleted screenshots on your iPhone.

But first, you must know the locations on your iPhone where you can search for deleted or missing screenshots.

Where are screenshots saved?

There’s nothing unusual about searching screenshots on your iPhone. Sometimes, files may be saved at multiple locations, and you may not locate them at once or forget them. So first, check your iPhone thoroughly.

On the iPhone, screen grabs are saved in two different locations. One is the Photos app in a separate folder named ‘Screenshot,’ and the other is the Files app.

How to recover deleted screenshots on iPhone?

Here, we have shared five workable solutions to restore deleted screenshots on iPhone.

Method 1: Recover Deleted Screenshots on iPhone from Recently Deleted Album

It’s well known that the Recently Deleted Album on iPhone keeps the deleted photos and screenshots for up to 30 days. Hence, the natural first place to look for deleted screenshots on iPhone is here.

Recover Screenshots from Recently Deleted Album

  • Open the Photos app, tap the Recently Deleted album, locate the screenshots, and tap Recover to save it to the original Camera Roll location.

Recover Screenshots from Recently Deleted Album - Tap Recover

Method 2: Deleted Screenshot Recovery in iPhone from iTunes Backup

On macOS Mojave or earlier versions, restore permanently deleted screenshots from an iTunes backup. To recover deleted photos or screenshots , follow these steps:

  • Open iTunes and connect your iPhone to your computer.
  • Click the iPhone icon at the upper corner of the iTunes window.

Recover screenshots via - iTunes Backup

  • Click Summary in the left pane and select the Restore Backup option in the Backup section.

Recover screenshots via - Restore Backup

  • Choose the most relevant backup of your iPhone and click Restore to start the process.

Recover screenshots via - Click Restore

Method 3: Recover Permanently Deleted Screenshots using Finder

In macOS Catalina and newer versions, Finder syncs and manages the content on iPhones, iPad, and iPods.

Steps: How to recover permanently deleted screenshots on iPhone from Finder:

  • Connect your iPhone to your Mac with macOS Catalina 10.15 or above.
  • Open Finder on your Mac and select your iPhone from the location list.

Recover screenshots using Finder

  • Go to the General tab and click Restore Backup.

Recover screenshots using Finder - click Restore Backup

  • Select the backup date and click Restore to start the process.

Recover screenshots using Finder - click Restore

Method 4:  Recover Deleted Screenshots using Data Recovery Software

Get a professional Screenshot Recovery Software – Stellar Data Recovery for iPhone . It can recover deleted or lost screenshots of all formats, GIF, PNG, JPG, or TIFF, etc., from iPhone. In addition, the software supports recovery of screen captures taken through iPhone lost due to formatting, empty Recently Deleted folders, virus attacks, etc.

Step-by-step: How to find deleted screenshots on iPhone using data recovery software

  • Connect your iPhone to your system.

  • Download and launch the trial version of Stellar Data Recovery for iPhone.

  • Select Recover from iPhone in the What to Recover screen.

Stellar Data Recovery for iPhone - What to Recover

  • Select Camera Roll and click Next. The scanning will start.

Stellar Data Recovery for iPhone - Click next

  • A list of deleted screenshots appears. Preview the screenshots. The free version of the software allows the preview of files up to 20 MB. If you don’t see the required screenshots, toggle the Deep Scan option and scan again.

Stellar Data Recovery for iPhone - Deep Scan

  • Click Recover and Save the screenshots on your system or iPhone at the desired location.

Stellar Data Recovery for iPhone - Recover and save

Note – The trial software scans the media and shows a preview of all the recoverable screenshots. Once you can ascertain the effectiveness, save the recoverable files after activating the software.

Method 5: Recover Screenshots on iPhone using iCloud Backup

iCloud Backup stores and syncs files among Apple devices. Your screenshots and photos may be saved here in the cloud storage only if you have enabled iCloud Photos to backup all your iPhone photos. Here’s how to restore deleted screenshots from iCloud:

Recover via iCloud Backup

  • Once logged in, click on Photos and go to the Recently Deleted Album.

Recover via iCloud Backup - Click Photos

  • Select the screenshots you wish to restore and click Recover.

Recover via iCloud Backup - Click Recover

Wrapping Up

Deleted screenshots recovery is easy. Backup is the best way to recover deleted screenshots from your iPhone. However, it would be best to first look for the deleted screenshots in your iCloud, iTunes, Finders, etc.

Besides, if you are lucky, you can get back the deleted screenshots from the Recently Deleted folder on your iPhone.

Nonetheless, robust and secure software is the right approach to recover screenshots for all complex data loss cases. For example, if the screenshots are permanently deleted from iPhone, use Stellar Data Recovery for iPhone. The software scans the iPhone or iPhone/ iCloud backup, displays the found screenshots, and allows a preview before saving.  

FAQ

1. How to recover the permanently deleted screenshots from my iPhone?

Check the Recently Deleted album in your Photos app on your iPhone. Or use iCloud or iTunes backup to recover them. If screen grabs are not in the Recently Deleted album, use iPhone data recovery software like Stellar Data Recovery for iPhone to recover them.

2. Can you recover deleted screenshots on iPhone without any backup?

It is possible to recover permanently deleted iPhone screen grabs using professional iPhone data recovery software. We recommend Stellar Data Recovery for iPhone.

3. Where do deleted screenshots go on the iPhone?

When you delete screenshots on an iPhone, it is moved to the “Recently Deleted” folder of your Photos app.

4. How to take long screenshots on iPhone?

To take a full screenshot of a website, take the screenshot and tap preview before it disappears—tap Full Page to save the screenshot as a PDF.



Also read:

  • Title: Stellar Data Recovery for iPhone XS Max failed to recognize my iPhone. How to fix it? | Stellar
  • Author: Ian
  • Created at : 2024-04-30 12:04:44
  • Updated at : 2024-05-01 12:04:44
  • Link: https://techidaily.com/stellar-data-recovery-for-iphone-xs-max-failed-to-recognize-my-iphone-how-to-fix-it-stellar-by-stellar-data-recovery-ios-iphone-data-recovery/
  • License: This work is licensed under CC BY-NC-SA 4.0.