Stellar Data Recovery for iPhone failed to recognize my iPhone. How to fix it?

In case Stellar Data Recovery for iPhone software doesn’t recognize your iPhone, do the following to fix the issue:

1. Install/ update to the latest iTunes on your PC or Mac computer.
2. Ensure your iPhone is turned on and on the Home screen.
3. Check if the USB port and cable are working fine or use a different Apple USB cable.
4. Ensure the iOS device ‘Trust’ your computer. If you receive the ‘Trust this Computer’ message, click on ‘Trust’.
5. Restart your iPhone.
6. Restart your computer.
7. Update your Windows or macOS.

Stellar Data Recovery for iPhone supports all the iPhone models and their individual variants, including iPhone 13, iPhone 12, iPhone 11, iPhone XS, and below variants. It is compatible with the latest iOS 15, 14, 13, 12 and below.

How to Recover Deleted Notes from iPhone?

Summary: Lost Notes from iPhone after iOS upgrade, deletion, factory reset, etc.? This post shares 5 best ways to restore lost Notes on iPhone. Also learn how Stellar Data Recovery for iPhone quickly recovers only the missing Notes from your iPhone.

When Matt opened his iPhone 14 Notes after iOS 16.4 upgrade, he found many of his old Notes had disappeared. He was repenting about the upgrade and now looking for ways to get back his Notes on his iPhone.

Notes are important for those who make optimum use of this app. However, if you have also lost them for some reason, this post shares how to restore the lost Notes on your iPhone.

Often underrated, iPhone Notes app lets you do much more than you can think of  — scribbling thoughts, ideas, checklists, sketching, adding photos, and videos, attaching location links from Maps, etc.

However, Notes may disappear after an iOS update, jailbreak, factory reset, accidental deletion, etc.

How to Recover Notes on iPhone?

Usually, Notes can be recovered from iCloud, iTunes, or your recently deleted Notes App folder.

But, if in a situation when you have deleted Notes and also don’t have a backup in iCloud, an iPhone recovery software is the way to go.

Top 5 methods that can recover lost Notes from iPhone

1. Recover iPhone Notes & Attachments without backup
2. Restore Notes from iCloud backup
3. Restore from iTunes backup
4. Recover Recently Deleted folder
5. Restore Notes from e-mail account on iPhone

1. Recover iPhone Notes & Attachments without Backup

There is a plethora of iPhone recovery software. Carefully pick that supports Notes and attachments recovery. Most importantly, the iPhone recovery software should be 100% secure to download and free from viruses.

Advanced tools such as Stellar Data Recovery for iPhone can recover even permanently deleted Notes and their attachments. It is fast, easy to use, and supports the latest iOS and iPhone versions.

Stellar Data Recovery for iPhone restores in situations like,

• In the absence of iCloud backup
• Factory Reset of iPhone
• Unable to retrieve Notes from iCloud/ iTunes
• iPhone is damaged or stolen
• and others

The software lets you recover deleted Notes from iPhone , iPad, iCloud, and iTunes. It thoroughly scans the iOS device and backup to restore every bit of lost data. If you don’t find the required Notes after running the initial quick scan, it offers a second-level Deep Scan for a more comprehensive search.

Unlike Apple backups — iCloud and iTunes, you can select only those Notes and their attachments that you need. Thus, the software protects you from unnecessary data recovery.

You can view the lost and deleted Notes of iPhone in the demo version of the software.

 Step-by-step: Recover deleted/ lost Notes and Attachments on iPhone

• Download Stellar Data Recovery for iPhone on your Mac/PC
• Connect your iPhone to your computer and launch the software
• Choose “Recover from iPhone”, select “Notes & Reminders” and click “Next”

• Select your device and click “Scan.”

• After scanning, select Notes on your left pane to preview in the right pane before saving.

• Click on Save and browse the desired location to save the recovered notes.

Recover Notes from Apple Backups

iCloud and iTunes backup storage protect against data loss. If your Notes are backed up in any of the two, recover the files from there.

Just log in through your Apple ID and restore Notes from backup.

However, one of the major drawbacks of this method is that it will remove and replace all your existing iPhone data, including Camera Roll, apps, messages, music, etc.

2. How to recover iPhone Notes from iCloud backup

• Go to Settings > General > Reset> Erase all Contents and Settings
• On Apps & Data screen, tap Restore from iCloud Backup
• Sign in to your iCloud account
• Choose the last backup and Restore

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3. How to restore Notes from iTunes

• Connect iPhone to PC/Mac
• Launch iTunes
• Select your iPhone under the Device list and choose the recent backup entry date
• Click Restore Backup

4. Recover iPhone Notes from ‘Recently Deleted.’

Once you delete Notes, they remain in the recently deleted folder on your iPhone for 30 days. After that, Notes are permanently deleted from the device.

Steps to restore from ‘Recently Deleted.’

• In the Notes app, tap Recently Deleted.
• Select the notes you want to restore
• Click Recover in the toolbar. The note moves to the Notes folder

5. Restore Notes from an e-mail account on iPhone

When you delete a Note from your iPhone, it remains in your e-mail account of your iPhone. So, for example, suppose you use Gmail on your iPhone, and all your Notes are saved to the e-mail address.

Steps to restore Notes from e-mail on iPhone

• Go to Setting > Accounts & Passwords

• Click on each email account (Gmail, Yahoo, AOL, etc.) one by one

• Turn on Notes for each account

• Open the Notes app to see if they are back

Byte: Do you know the email accounts on your iPhone can store Contacts, Calendars, and Notes, apart from sending e-mails.

Wrapping Up

Notes are your best companion; you don’t want to part with them. Recover all or specific Notes with the help of iPhone notes recovery software.

However, you can also try to restore deleted Notes from an iCloud, e-mail accounts,s or recently deleted folders on your iPhone. However, Stellar iPhone Recovery software is the best solution for permanently deleted Notes in case of the absence of backup.

How to Recover Lost Data from iTunes Backup File?

If you have lost iPhone data and are unable to restore it from the iTunes backup file, use Stellar Data Recovery for iPhone. The software quickly recovers lost or deleted iPhone data from iTunes.

Stellar Data Recovery for iPhone is the best iPhone data recovery tool to recover data from iTunes backup files. The tool uses a sophisticated algorithm, which scans through the entire backup file to recover data. You can easily restore saved iOS data like Messages, Call History, Calendar, Notes, etc., from the backup file.

Note: Make sure your Mac or PC is updated and you are using the latest version of iTunes.

Follow the below steps to recover lost data from iTunes backup file:

1. Launch ‘Stellar Data Recovery for iPhone’ tool on your computer.

    Figure: Home screen of Stellar Data Recovery for iPhone

2. Click ‘Recover iTunes Backup’ option on the left. The software scans the system for iTunes backup files and lists them along with the date of creation.

3. Select an iTunes backup from which you want to restore data.

  4. On the left pane, click on the type of data that you want to recover. You can restore Camera Roll, Photo Stream, Contacts, Messages, Message Attachments, Call history, Calendar, Reminder, Voice Memo, Notes, Notes Attachments, Safari Bookmarks, WhatsApp, WhatsApp Attachments, Line, Kik Viber, Tango, WeChat, and Apps Library.  

The software lets you preview, select, recover, and also search for specific photos, videos, messages, and other data.

5. Select what you want to recover and click on Save. Select a destination to save the iPhone data.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

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Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.