Stellar Data Recovery for iPhone failed to recognize my iPhone. How to fix it?

In case Stellar Data Recovery for iPhone software doesn’t recognize your iPhone, do the following to fix the issue:

1. Install/ update to the latest iTunes on your PC or Mac computer.
2. Ensure your iPhone is turned on and on the Home screen.
3. Check if the USB port and cable are working fine or use a different Apple USB cable.
4. Ensure the iOS device ‘Trust’ your computer. If you receive the ‘Trust this Computer’ message, click on ‘Trust’.
5. Restart your iPhone.
6. Restart your computer.
7. Update your Windows or macOS.

Stellar Data Recovery for iPhone supports all the iPhone models and their individual variants, including iPhone 13, iPhone 12, iPhone 11, iPhone XS, and below variants. It is compatible with the latest iOS 15, 14, 13, 12 and below.

Recover Deleted iPhone WhatsApp Attachments on Mac and Windows

Your iPhone has simplified your life to a great extent by making your daily task feasible. You can check your emails, send and receive text messages, WhatsApp messages, and attachments, browse the Internet, capture precious moments, etc. But, there could be situations, where the critical data stored on your iPhone might accidentally get deleted, especially the messages and attachments stored on your WhatsApp.

This situation often occurs when cleaning up the unwanted messages from the message boxes. Nevertheless, landing up in such a situation is disastrous.

With Stellar Data Recovery for iPhone, you can now recover lost or deleted iPhone WhatsApp attachments both on your Mac and Windows based systems. It is a highly reliable data recovery software that is capable of recovering your lost or deleted data from your iPhone, iTunes, and iCloud.

Steps to recover iPhone WhatsApp Attachments

Follow the below-mentioned steps, to recover deleted iPhone WhatsApp attachments on your Mac and Windows-based systems with Stellar Data Recovery for iPhone.

Step 1) Install Stellar Data Recovery for iPhone on your Mac or Windows based system

Step 2) Connect your iPhone to your system

Note: You can connect multiple devices and the software will list up the connected devices

Step 3) Double click on the icon of the software and the main screen will open as shown below

Step 4) To recover from your iPhone, click on the Recover from iPhone option displayed on the main screen and select “Message & Chats” option from the list.

Step 5) The software will scan the selected device and list all the items on your phone

Step 6) You can select WhatsApp option from the list

Step 7) Now click on the save button to save the files

Step 8) Provide the location where you would want the recovered data to be saved.

Note: You can import the recovered data to your iPhone but this option is available only when you recover the data in a Windows based system.

To sum up, whenever you are in a situation where you have lost or accidentally deleted WhatsApp attachment from your iPhone, you can rely on Stellar Data Recovery for iPhone. This is a highly-efficient software that is capable of recovering all your lost or deleted data from iPhone, iCloud, and iTunes backup. With this software, you can save all your recovered messages and attachments at your preferred location on your computer.

iPhone Data Recovery – An Infographic to Conquer iPhone Data Loss

DID YOU KNOW?

• More than 70% of people choose to upgrade to iOS 16 within a few days of release
• Analysis shows that about 20,000+ users experience data loss due to update failures and other related problems

TOP 5 CAUSES OF DATA LOSS

• iOS Update
• Accidental Deletion of Data
• Jailbreak failure
• iOS Restore
• Hardware or System Malfunction

WHAT ABOUT RECOVERING iOS DATA AFTER DATA LOSS?

iPhone Data Recovery  software helps you in such situations. Data exists in the internal memory of your iPhone even after deletion until it is overwritten by new data. Its advanced algorithm and internal underlying technology helps recover all deleted data from your iOS device, be it your iPhone or your iPad.

 WHAT YOU CAN RECOVER?

1. Recovers Deleted Photos from your iPhone – In just 3 steps you can recover your memorable photos from Camera Roll, Voice Memo, Photo Stream, etc.
2. Recovers deleted text messages from your iPhone – It not only recovers your text messages but also recovers your WhatsApp messages along with its attachments
3. Recovers deleted contacts from your iPhone – It retrieves your lost or deleted contacts from your iPhone, iTunes, or iCloud backup files
4. Recovers Safari Bookmarks – It easily recovers bookmarks from the Safari browser which you may have deleted accidentally
5. Recovers deleted data from iCloud backup files – It also recovers and restores data from your damaged iPhone through iCloud backup files
6. Recovers deleted data from encrypted iTunes backup files – In case any of your backup files gets accidentally deleted, the software enables you to access the data by removing encryption.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.