Stellar Data Recovery for iPhone failed to recognize my iPhone. How to fix it?

In case Stellar Data Recovery for iPhone software doesn’t recognize your iPhone, do the following to fix the issue:

1. Install/ update to the latest iTunes on your PC or Mac computer.
2. Ensure your iPhone is turned on and on the Home screen.
3. Check if the USB port and cable are working fine or use a different Apple USB cable.
4. Ensure the iOS device ‘Trust’ your computer. If you receive the ‘Trust this Computer’ message, click on ‘Trust’.
5. Restart your iPhone.
6. Restart your computer.
7. Update your Windows or macOS.

Stellar Data Recovery for iPhone supports all the iPhone models and their individual variants, including iPhone 13, iPhone 12, iPhone 11, iPhone XS, and below variants. It is compatible with the latest iOS 15, 14, 13, 12 and below.

How to Restore iPhone from Backup when iTunes Backup is Corrupt or not compatible

Summary: Are you receiving the error, ‘iTunes backup was corrupt or not compatible’ while trying to restore iPhone? iPhone recovery is not possible from a corrupt backup file. This post shares how you can resolve corrupt iTunes backup file issue and restore iPhone’s lost data.

‘I dropped my iPhone and broke it. I got it repaired and formatted to factory settings to fix the various issues caused due to the fall. Since I had a backup in iTunes, so was not worried about my data. But had least idea that my iTunes backup file was corrupted! As I tried to restore iPhone from iTunes, a message appeared –: ‘iTunes backup was corrupt or Not compatible.’ Now I don’t know how to restore my iPhone. Please help.’ –  Simon, UK

It’s not new when users get bowled over by iTunes when trying to restore their iPhone. iTunes sometimes shows a message that it could not restore iPhone because the backup was corrupt or not compatible with the iPhone that was being restored.

It may be because iTunes does incremental backup by updating the previous backup. It’s possible that some old backup data was corrupt, which results in the error message.

Whatsoever, it’s a fact that there’s no recovery possible from a corrupt backup file.

So how to fix such corrupt iPhone backup in iTunes and restore iPhone in such cases?

Here we share the best ways to fix corrupt iTunes backup file and efficient methods to restore iPhone’s lost data.

You can apply these methods on all iPhone models including series of iPhone 15, 14, 13, 12, 11, XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4 with latest iOS 16.x.

What you can do to fix ‘iTunes backup was corrupt or Not compatible’

Since you can’t repair or recover from a corrupt or incompatible iTunes backup file, it is best to delete such corrupt files and next try to create a new backup in iTunes.

How to delete your corrupt iPhone backup file in iTunes

1. Launch iTunes on your PC or Mac
2. Windows users click Edit > Preferences (on Windows PC). Mac users click iTunes Menu > Preferences
3. Select Find your iPhone backups
4. Select the corrupt or incompatible backup. Click Delete Backup
5. Close the iTunes Preferences window

How to delete the old iTunes backup files manually

If you don’t see the old backup in iTunes, then delete the backup manually.

1. In iTunes, under Summary click on Serial Number. You will see the iPhone’s UDID. Note it down.
2. Navigate to the iTunes backups folder on your computer.

On Mac follow: Finder > Option> Go menu> Library> Application Support >MobileSync> Backup

On Windows 11/10/8 follow: In Search box type %appdata%\Apple Computer\MobileSync\Backup. Press Enter key

If you installed iTunes from the Microsoft Store, follow: In Search box type %userprofile%\Apple\MobileSync\Backup. Press Enter key.

3. You will see the backup folders named by your device UDID
4. Select the folders with your device UDID and delete them
5. Next go to iTunes and take the backup again

How to backup iPhone in iTunes again

1. Connect your iPhone to computer via lightning cable
2. Launch iTunes
3. Click on Back Up Now The backup process begins.

| Did you get a message — iTunes can’t back up your iPhone because an error occurred? Here’s what you should do…
• Update your iOS to the latest version
• Update your iTunes to the latest version
• Disable antivirus software on your computer
• Now create backup in iTunes

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How to restore iPhone when iTunes backup file is corrupt

Method 1: Restore iPhone from iCloud backup

Method 2: Recover from iCloud backup without erasing existing data

Method 3: Restore lost data directly from iPhone/ iPad

Method 1: Recover from iCloud backup

Instead of iTunes, you can restore iPhone by using the alternative backup solution, iCloud.

Steps to restore iPhone with iCloud

• Click to follow Settings > General > Reset> Erase all Contents and Settings

• A dialog box pops up, choose Erase Now
• Follow the instructions until you get on to the Apps & Data screen
• Tap Restore from iCloud Backup

• Sign in to your iCloud account
• Choose the recent backup and click Restore

Method 2: Recover specific files from iCloud without losing existing iPhone data

In case you want to restore specific data from backup, instead of complete backup, use an iPhone recovery software.

Steps to restore specific files from iCloud:

• Download and launch Stellar Data Recovery for iPhone on your computer.

• Select Recover from iCloud Backup on main screen of software.

• Select what you want to recover. Click Next
• Enter the Apple ID and password
• Select the relevant iCloud backup and click Scan

• Select the data in the iCloud backup files list on left and preview

• Click Save
• In the dialog box select computer or iPhone to save the recovered data. To save directly onto your iPhone, connect your iPhone to the computer.

Method 3: Recover data from iPhone

If iTunes could not restore iPhone or iPad because the backup was corrupt and neither iCloud is able to restore backup, recover data from the device directly. You can easily restore lost photos, videos, messages, calendar, voice memos, Safari bookmarks, etc., with this method. It works in cases of broken/ water-damaged iPhone, factory reset, iOS crash etc.

Steps to recover lost data from iPhone/ iPad

• Connect your iPhone to computer
• Launch Stellar Data Recovery for iPhone
• On the home screen select Recover from iPhone

• Select the data you want to restore
• Click Next

• Preview the data and click Save. You can save the recovered data on computer or iPhone

Conclusion

You cannot repair or recover data from corrupt iTunes backup file that gives — ‘iTunes backup was corrupt or Not compatible’ message.

However, the situation can be tackled by deleting the corrupt backup file and creating a fresh new backup in iTunes.

To restore iPhone, you may use either the new iTunes backup or bypass iTunes by using alternative recovery methods. Other than iTunes, iCloud or Stellar Data Recovery for iPhone are the effective ways to restore lost data on your iPhone. Among these too, if you wish to restore specific data like photos, videos, voice memos, or contacts etc., Stellar Data Recovery for iPhone would be the best solution.

How to fix error 1015 while restoring iPhone

Summary: Error 1015 appears during iPhone restore through iTunes. If you are getting this error, its probably due to attempts of jailbreak or iPhone downgrade. This post shares 7 ways to fix iPhone restore error 1015 on iPhone 7, 8, XS, XR, SE, 11, 12, and above models.

Are you receiving iPhone error 1015 during restore with iTunes as below?

Case 1: _I have an old iPhone 3G stuck in Recovery Mode. I am trying to restore it through iTunes. But at the end of the restore, I get unknown error 1015. How can I fix error 1015 on my own?
_

Case 2: I tried to restore my iPhone in iTunes. It won’t finish because of this error 1015 code. I have the latest software. I’ve restarted and updated my iPhone too. Still the same error message appears.

Have you used tools like TinyUmbrella to restore firmware that Apple no longer supports?

Did you try to jailbreak your iPhone by using applications like Redsn0w or Pwnage?

If yes, that’s the reason behind the problem. The error 1015 is typically caused by attempts of jailbreak or downgrade on the iOS device. Such activities are a violation of the iOS end-user software license agreement. They can make your iPhone vulnerable to malware and prone to errors like 1015.

Naturally, Apple wouldn’t encourage jailbreak or downgrading to an older iOS version. Thus, you are bound to face problems when trying the unauthorized iOS modifications on your iPhone or iPad.

Thus, the probable reasons for the iPhone restore error 1015 are:

• Downgrade of iOS
• Jailbreak
• Outdated software
• Third-party tools on your computer

This post shares all the possible solutions to fix iPhone restore error 1015.

You can apply these solutions on all iPhones including 3G, 4, 5, 6, 6s, 7, 8, X and above models using any iOS version.

1. I****nstall the latest version of iTunes

Make sure your computer has the latest iTunes before restoring iPhone using iTunes.

On Windows PC, update iTunes by following Help > Check for Updates in the top menu bar of iTunes.

On Mac, go to App Store > Updates > click Install, if you see any iTunes updates.

2. Update iOS

iOS updates usually fix error 1015 which appears while restoring iPhone with iTunes.

On your iPhone, go to Settings > General > Software Update and tap Download and Install.

3. Update Windows or macOS

System update ensures smooth and error-free performance of your computer.

If you are using Windows PC, follow Start > Settings > Update & Security > Windows Update.

On Mac, click on Apple icon and select S****oftware Update and click on updates available.

4. Uninstall third-party software on PC/ Mac

Third-party software often create conflict among programs while performing iPhone restore or update with iTunes. You may not receive the error 1015, after uninstalling such programs.

On Windows computer go to Start > All apps. Find the third-party software and right-click on it. Choose Uninstall.

On Mac, in the Finder window, go to Applications. Find and select the third-party software. In the top menu bar, go to File and select Move to Trash. Next, click on Empty Trash.

5. Put your iPhone in Recovery Mode and restore

Before you put your iPhone on Recovery Mode, ensure you are using the latest version of iTunes. Next, follow the below steps to restore iPhone using the Recovery Mode.

• Connect your iPhone to computer
• Open iTunes
• Force restart your iPhone while it is still connected to the computer, until you see the iTunes logo (To force restart use home and/or volume button depending on your iPhone version)

• On your computer, you will receive a dialog box asking to either Update or Restore.

• Click Update

After the Update process completes, you can restore your iPhone from iTunes or iCloud backup without facing the error 1015.

Note: If you are unable to enter Recovery Mode on your iPhone due to jailbreak, you may use programs like RecBoot, which are used to enter and exit the Recovery Mode on iPhone, iPad or iPod touch.

6. Delete the IPSW file on your computer

Files with .ipsw extensions on your computer are backups and temporary files of your iOS updates. Many iPhone users who were receiving error 1015 while restoring iPhone were able to fix the problem by deleting these files on their PC or Mac.

Deleting these backup files doesn’t impact your iTunes or iPhone function.

Note: You can get rid of the old IPSW files and keep the most recent ones.

Location of .IPSW files on your computer:

On Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Update

On Windows Vista/7: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

On Mac OS X: ~/Library/iTunes/iPhone Software Updates

7. Restore your iPhone into DFU Mode

When no other method is helpful, choose to put your iPhone in DFU (Device Firmware Update) mode. Whether you are receiving the iPhone error 1015 due to jailbreaking your iOS device or not, the DFU mode solution is your last resort to fix error 1015.

As in Recovery Mode, bringing your iOS device to DFU mode will lead to loss of iPhone data. Thus, before you attempt this, make sure you have iCloud or iTunes backup.

Steps to DFU mode for iPhone 7, 6s and below users:

• Connect your iPhone to computer (even if your iPhone is off)
• For 8 seconds, press and hold the Sleep button and Home button (iPhone 6s and below users) or the volume down button (iPhone 7). Next, release the Sleep button but continue to hold the Home button or the volume down button until iTunes shows message _‘iTunes has detected an iPhone in recovery mode._’

• Leave the Home button or volume down button. The iPhone screen turns black indicating the device has entered DFU mode
• Next, you can restore your iPhone using iTunes

Steps to DFU mode for iPhone X, 8, or 8 Plus users

• Connect your iPhone to computer (even if your iPhone is off)
• Quickly press and release the volume up button, quickly press and release the volume down button, and press and hold the side button until your iPhone screen turns black
• Press and hold the volume down button while continue holding the side button for 5 seconds
• Release the side button and continue holding the volume down button until your iPhone shows up in iTunes.
• Next, release the volume button. Your iPhone is in DFU mode

Now restore iPhone with iTunes. You can exit DFU Mode by force restarting your iPhone.

| Unable to restore iPhone from iTunes after Recovery Mode or DFU Mode?
If after putting your iOS device to Recovery or DFU mode you are unable to restore iPhone, download Stellar Data Recovery for iPhone The DIY software for Mac and PC can easily restore the data from iPhone, iCloud, and iTunes.

 

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To Sum Up

Naturally, the error code 1015 is annoying when you quickly want to restore your iPhone using iTunes.

The error usually appears when your software is not updated, you have attempted jailbreak or downgraded your iPhone’s iOS.

The post shares 7 different ways you can try to fix the problem. Begin with the simpler troubleshooting such as updating your iOS, Windows/ macOS and iTunes. Uninstalling third-party security software or deleting the IPSW files on your computer has also worked for many in resolving the error 1015.

In case these methods don’t work, then go for the tougher solutions like bringing iPhone to Recovery Mode or DFU Mode which lead to iPhone data loss. They are the harsher solutions to the problem, but assure you don’t receive error 1015 while restoring from iTunes. But make sure you have iCloud and iTunes backup before attempting these two methods. Else you would need an iPhone data recovery software such as Stellar Data Recovery for iPhone to restore your lost iPhone data. The software is quick and efficient way to get back lost data in cases of jailbreak, downgrade of iOS and restore errors.

Top 8 iPhone SMS/Message/Text Recovery Software

Summary: Sometimes, we accidentally delete important text messages from our iPhone. An iPhone SMS/message recovery software helps you in such situations by recovering your messages in an instant. In this post, we will see what factors to consider while looking for an iPhone text messages’ recovery software and reviewing some iPhone data recovery available on the market, which can help the users to recover deleted iPhone texts.

Is it possible to recover deleted iPhone text messages? Can I restore text messages deleted from my iPhone?

These are some questions that are quite common among iPhone users. Smartphones, especially iPhones, have become an inseparable part of our lives. We use them to stay connected with our friends and family, stay up to date with the latest trends, stream media, and store a huge amount of photos and videos. While the newer iPhones come preloaded with a host of intelligent features to keep our data safe and backed up in a difficult situation, they are still vulnerable to data loss. We have curated a list of the 8 best iPhone data recovery software, which anyone can use to restore and recover iPhone text messages and data deleted from an iPhone or another iOS device.

Factors to Consider While Choosing a Deleted iPhone Texts Recovery Software

Before looking at the list of the best iPhone data recovery software to recover deleted text messages, let’s take a look at various factors that one should keep in mind while choosing the right data recovery software.

• Reliability –It is best to choose an iPhone data recovery software from a reliable brand as they have the expertise to back their claim.
• Features – Various iPhone recovery software can recover various types of deleted data like photos, videos, messages, etc. They can also be used to perform deleted SMS recovery for recovering deleted text messages. As iPhone data is precious and important, selecting a brand that could help us recover deleted iPhone data from other sources like external storage media is wise.
• User Reviews – User reviews help new users and potential buyers in making their choice. Reviews are also helpful as they add to the legitimacy of software and its claims. Therefore, one should always read the reviews and select the right iPhone data recovery software.
• Data Recovery Performance – This is an important factor that everyone should consider before choosing the right iPhone data recovery software. Great performance always makes the software stand out from the rest. Key factors to look for are speed of data recovery, available modes of data recovery, supported file types, etc. A user should check these before choosing a data recovery software.
• User Interface – In this minimalistic age, a dated and complicated interface with complicated commands and menus is sure to put the users off due to a bad user experience. A simple UI enhances your user experience and enables you to use the software with ease. Hence, this is also an important factor to consider.
• Pricing – While most of the ‘free’ iPhone data recovery software claims to offer the best experience, the best deals offering value for the money spent are usually found amidst the list of paid software. This software not only helps the user recover deleted iPhone texts but also provides an interface to save the recovered data safely and securely post-data recovery.

List of the Best iPhone Data & Texts Recovery Software

Now that we have come to know about various factors to consider while choosing an iPhone data recovery software to recover and restore SMS/text messages, let’s take a look at some of the best iPhone data recovery software available on the market.

1. Stellar Data Recovery for iPhone (Writer’s Choice)

After trying and comparing a long list of iPhone data recovery software available, we have selected Stellar Data Recovery for iPhone as the best software for performing deleted text recovery along with data recovery from an iPhone/iPad/iPod Touch. This software supports a wide range of iPhone files like photos, videos, text, etc. It can easily recover and restore iPhone text messages and other data.

It is compatible with all the latest iPhones running on the latest iOS 16 and below, like the iPhone 14, 13, and more. It can even recover data from any iPad or iPod Touch. This software also gives the users support for recovering data from encrypted iTunes backups. Finally, it even offers 24×5 support from the Professional Team. We recommend this to every iOS user to use it in case of accidental data deletion as it is a reliable software with great features and an easy-to-use UI.

There is also a Toolkit version available for Stellar Data Recovery for iPhone that offers a complete suite of 4 advanced tools – iPhone Data Recovery, iOS System Repair, iPhone Data Erasure, and Remove Apple ID from iPhone, iPad, or iPod Touch. The Stellar Toolkit for iPhone is available in 2 variants – Toolkit for $49.99/Year and Toolkit Plus for $149.99/Year.

Pros –

• Fast data recovery speed*
• Recover a wide range of deleted/lost files like photos, texts, contacts, etc.
• Easily recovers deleted texts from an iPhone.
• Specifically recover videos from WhatsApp, Viber, Tango, etc.
• Simple and clean user interface
• Preview the files before recovery
• Allows selective file recovery
• Offers 2 modes of scanning, Quick Scan and Deep Scan
• Data recovery via iTunes and iCloud backup is possible
• Compatible with both Windows and Mac OS
• 24×5 availability of professional support team
• Value for Money

Cons –

• The free version allows software walkthroughs along with file scan and preview functionalities. The paid version adds data recovery functionality to the list.

Pricing –

• $39.99/Year for Standard
• $49.99/Year for Toolkit

Note – *Data recovery speed is dependent on various factors like the size of the data to be recovered, system configuration, and many more.

2. PhoneRescue for iOS

PhoneRescue for iOS is another great software that can recover iPhone text messages accidentally deleted from an iPhone. In addition, it can recover & restore iPhone data in various circumstances like system crashes, water damage, etc. It also offers some additional features like data preview before final data recovery.

Pros –

• Preview option
• Option to select specific data to be recovered
• Round-the-clock tech support

Cons –

• Limited usability in the trial version

Pricing –

• $45.99 + VAT for 3 Months License or $49.99 + VAT for 1 Year License

3. Dr. Fone for iOS

Dr. Fone for iOS is an iPhone data recovery software that allows its users to recover lost or deleted data like iMessages, call logs, contacts, etc., from an iPhone. In addition, it can recover deleted text messages, photos, videos, and other type of data from an iOS device.

Pros –

• Fast processing speed
• Recover data from iTunes, iCloud, and iPhone
• Compatible with almost all iPhones

Cons –

• Recovery functionality is not available in the trial version
• Pricier upgrade options

Pricing –

• $59.95 for 1-Year License
• $69.95 for a Perpetual license

4. EaseUS Mobisaver

EaseUS Mobisaver is an iOS data recovery software that allows users to restore iPhone text messages and recover common data like photos, videos, etc. It is supported by both Mac and Windows OS and can be used to recover data in case of jailbreak damage.

Pros –

• Common data like contacts, SMS, photos, etc. can be recovered
• Can recover data from a jailbroken iPhone
• Clean interface with simple steps for recovering data

Cons –

• Data recovery functionality is limited in the free version
• Occasional connectivity issues between the iOS device and the system

Pricing –

• Free (with limited data recovery)
• Pro Edition for $59.95/month
• $79.95/Year or $99.95 for Lifetime Upgrades

5. Joyoshare iPhone Data Recovery

Joyoshare iPhone Data Recovery can recover a lot of file types from an iPhone like iPhone text messages. This software allows the user to select different types of files to recover along with an option to preview the files to be recovered. It offers a clean UI, which is simple to understand and is easy-to-use

Pros –

• Fast data recovery process speed using recovery image creation.
• Compatible with all the latest iPhones running on iOS 16.
• Free users can scan, analyze, and preview the files that need to be recovered.

Cons –

• Need to buy the full version to recover the lost data.

Pricing –

• $49.95 for a Lifetime Single License
• $69.95 for a Lifetime Family license
• Lifetime multi-user license starting at $79.95

6. iSkysoft Toolbox – Dr.Fone Data Recovery (iOS)

iSkysoft Toolbox allows its users to recover lost data from an iOS device like deleted iPhone texts, iMessage, call logs, etc. from any iPhone/iPad/iPod Touch. It can easily recover any data from a damaged or stolen iPhone.

Pros –

• Fast
• Simple to use
• Safe and Secure

Cons –

• Unable to recover overwritten data
• Stands on the pricier side

Pricing –

• $59.95/Year
• $69.95 for a Perpetual License

7. Primo iPhone Data Recovery

Primo iPhone Data Recovery is another quality addition to this list. This software allows its users to recover deleted messages from an iPhone due to any reason like device crash, forgotten password, etc.

Pros –

• Three recovery modes increase the rate of data recovery
• Simple and easy-to-use
• Compatible with iPad, iPod Touch, and iPhone

Cons –

• Takes a bit of time to launch.

Pricing –

• $39.99 for a Personal License
• $59.99 for Family License

8. Disk Drill

Disk Drill is a simple software that offers the easiest way to deal with lost iPhone data. It does the job of recovering almost every type of deleted data like deleted iPhone texts, photos, contacts, etc. Users simply have to launch the software and click the Recover button to recover lost data from the connected iOS device. It offers a long list of features. However, they come at a hefty cost.

Pros –

• Simple to use
• Supports a wide range of file formats
• Extra tools come bundled with the paid version

Cons –

• Data recovery functionality is not available in the trial version.
• Hefty price tag

Pricing –

• Basic – Free
• Pro – $89
• Enterprise – $499

Verdict

Like all other smartphones, iPhones have become an important part of our lives. We use them to store important data like SMS, contacts, photos, etc. In this guide, we listed the 8 best software you can use for recovering deleted text messages from an iPhone. We know how important your data and especially text messages are to you. But before moving on to choosing an iPhone data recovery software, it is important to understand the reasons behind this issue and the factors that one should consider before choosing the right software.

While there are numerous iPhone data recovery software available in the market, we would recommend going for Stellar Data Recovery for iPhone. The software boasts of a long list of advanced features and a pocket-friendly price, making it highly versatile and easy to use. We hope that our guide will help you choose the right iPhone data recovery software and restore your deleted text messages.

Frequently Asked Questions

Can I recover deleted messages from my iPhone?

You can use Stellar iPhone Recovery software to recover deleted messages.

I accidentally deleted some important text messages from my iPhone. Can Stellar iPhone Recovery help me to recover them back?

Absolutely. Stellar iPhone Recovery can easily recover and restore deleted text messages from your iPhone. It can also recover other iPhone data and restore it.