Stellar Data Recovery for iPhone failed to recognize my iPhone. How to fix it?

In case Stellar Data Recovery for iPhone software doesn’t recognize your iPhone, do the following to fix the issue:

1. Install/ update to the latest iTunes on your PC or Mac computer.
2. Ensure your iPhone is turned on and on the Home screen.
3. Check if the USB port and cable are working fine or use a different Apple USB cable.
4. Ensure the iOS device ‘Trust’ your computer. If you receive the ‘Trust this Computer’ message, click on ‘Trust’.
5. Restart your iPhone.
6. Restart your computer.
7. Update your Windows or macOS.

Stellar Data Recovery for iPhone supports all the iPhone models and their individual variants, including iPhone 13, iPhone 12, iPhone 11, iPhone XS, and below variants. It is compatible with the latest iOS 15, 14, 13, 12 and below.

How to Recover Lost Data from iTunes Backup File?

If you have lost iPhone data and are unable to restore it from the iTunes backup file, use Stellar Data Recovery for iPhone. The software quickly recovers lost or deleted iPhone data from iTunes.

Stellar Data Recovery for iPhone is the best iPhone data recovery tool to recover data from iTunes backup files. The tool uses a sophisticated algorithm, which scans through the entire backup file to recover data. You can easily restore saved iOS data like Messages, Call History, Calendar, Notes, etc., from the backup file.

Note: Make sure your Mac or PC is updated and you are using the latest version of iTunes.

Follow the below steps to recover lost data from iTunes backup file:

1. Launch ‘Stellar Data Recovery for iPhone’ tool on your computer.

    Figure: Home screen of Stellar Data Recovery for iPhone

2. Click ‘Recover iTunes Backup’ option on the left. The software scans the system for iTunes backup files and lists them along with the date of creation.

3. Select an iTunes backup from which you want to restore data.

  4. On the left pane, click on the type of data that you want to recover. You can restore Camera Roll, Photo Stream, Contacts, Messages, Message Attachments, Call history, Calendar, Reminder, Voice Memo, Notes, Notes Attachments, Safari Bookmarks, WhatsApp, WhatsApp Attachments, Line, Kik Viber, Tango, WeChat, and Apps Library.  

The software lets you preview, select, recover, and also search for specific photos, videos, messages, and other data.

5. Select what you want to recover and click on Save. Select a destination to save the iPhone data.

How to Restore iPhone from Backup when iTunes Backup is Corrupt or not compatible

Summary: Are you receiving the error, ‘iTunes backup was corrupt or not compatible’ while trying to restore iPhone? iPhone recovery is not possible from a corrupt backup file. This post shares how you can resolve corrupt iTunes backup file issue and restore iPhone’s lost data.

‘I dropped my iPhone and broke it. I got it repaired and formatted to factory settings to fix the various issues caused due to the fall. Since I had a backup in iTunes, so was not worried about my data. But had least idea that my iTunes backup file was corrupted! As I tried to restore iPhone from iTunes, a message appeared –: ‘iTunes backup was corrupt or Not compatible.’ Now I don’t know how to restore my iPhone. Please help.’ –  Simon, UK

It’s not new when users get bowled over by iTunes when trying to restore their iPhone. iTunes sometimes shows a message that it could not restore iPhone because the backup was corrupt or not compatible with the iPhone that was being restored.

It may be because iTunes does incremental backup by updating the previous backup. It’s possible that some old backup data was corrupt, which results in the error message.

Whatsoever, it’s a fact that there’s no recovery possible from a corrupt backup file.

So how to fix such corrupt iPhone backup in iTunes and restore iPhone in such cases?

Here we share the best ways to fix corrupt iTunes backup file and efficient methods to restore iPhone’s lost data.

You can apply these methods on all iPhone models including series of iPhone 15, 14, 13, 12, 11, XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4 with latest iOS 16.x.

What you can do to fix ‘iTunes backup was corrupt or Not compatible’

Since you can’t repair or recover from a corrupt or incompatible iTunes backup file, it is best to delete such corrupt files and next try to create a new backup in iTunes.

How to delete your corrupt iPhone backup file in iTunes

1. Launch iTunes on your PC or Mac
2. Windows users click Edit > Preferences (on Windows PC). Mac users click iTunes Menu > Preferences
3. Select Find your iPhone backups
4. Select the corrupt or incompatible backup. Click Delete Backup
5. Close the iTunes Preferences window

How to delete the old iTunes backup files manually

If you don’t see the old backup in iTunes, then delete the backup manually.

1. In iTunes, under Summary click on Serial Number. You will see the iPhone’s UDID. Note it down.
2. Navigate to the iTunes backups folder on your computer.

On Mac follow: Finder > Option> Go menu> Library> Application Support >MobileSync> Backup

On Windows 11/10/8 follow: In Search box type %appdata%\Apple Computer\MobileSync\Backup. Press Enter key

If you installed iTunes from the Microsoft Store, follow: In Search box type %userprofile%\Apple\MobileSync\Backup. Press Enter key.

3. You will see the backup folders named by your device UDID
4. Select the folders with your device UDID and delete them
5. Next go to iTunes and take the backup again

How to backup iPhone in iTunes again

1. Connect your iPhone to computer via lightning cable
2. Launch iTunes
3. Click on Back Up Now The backup process begins.

| Did you get a message — iTunes can’t back up your iPhone because an error occurred? Here’s what you should do…
• Update your iOS to the latest version
• Update your iTunes to the latest version
• Disable antivirus software on your computer
• Now create backup in iTunes

|
| — |

How to restore iPhone when iTunes backup file is corrupt

Method 1: Restore iPhone from iCloud backup

Method 2: Recover from iCloud backup without erasing existing data

Method 3: Restore lost data directly from iPhone/ iPad

Method 1: Recover from iCloud backup

Instead of iTunes, you can restore iPhone by using the alternative backup solution, iCloud.

Steps to restore iPhone with iCloud

• Click to follow Settings > General > Reset> Erase all Contents and Settings

• A dialog box pops up, choose Erase Now
• Follow the instructions until you get on to the Apps & Data screen
• Tap Restore from iCloud Backup

• Sign in to your iCloud account
• Choose the recent backup and click Restore

Method 2: Recover specific files from iCloud without losing existing iPhone data

In case you want to restore specific data from backup, instead of complete backup, use an iPhone recovery software.

Steps to restore specific files from iCloud:

• Download and launch Stellar Data Recovery for iPhone on your computer.

• Select Recover from iCloud Backup on main screen of software.

• Select what you want to recover. Click Next
• Enter the Apple ID and password
• Select the relevant iCloud backup and click Scan

• Select the data in the iCloud backup files list on left and preview

• Click Save
• In the dialog box select computer or iPhone to save the recovered data. To save directly onto your iPhone, connect your iPhone to the computer.

Method 3: Recover data from iPhone

If iTunes could not restore iPhone or iPad because the backup was corrupt and neither iCloud is able to restore backup, recover data from the device directly. You can easily restore lost photos, videos, messages, calendar, voice memos, Safari bookmarks, etc., with this method. It works in cases of broken/ water-damaged iPhone, factory reset, iOS crash etc.

Steps to recover lost data from iPhone/ iPad

• Connect your iPhone to computer
• Launch Stellar Data Recovery for iPhone
• On the home screen select Recover from iPhone

• Select the data you want to restore
• Click Next

• Preview the data and click Save. You can save the recovered data on computer or iPhone

Conclusion

You cannot repair or recover data from corrupt iTunes backup file that gives — ‘iTunes backup was corrupt or Not compatible’ message.

However, the situation can be tackled by deleting the corrupt backup file and creating a fresh new backup in iTunes.

To restore iPhone, you may use either the new iTunes backup or bypass iTunes by using alternative recovery methods. Other than iTunes, iCloud or Stellar Data Recovery for iPhone are the effective ways to restore lost data on your iPhone. Among these too, if you wish to restore specific data like photos, videos, voice memos, or contacts etc., Stellar Data Recovery for iPhone would be the best solution.

How to find lost iPhone Backup files on Windows PC?

Summary: You have to restore iPhone data. But you cannot find backup files saved on your Windows PC or the backup files are unreadable. This post guides you to find iPhone backup on Windows PC and methods to restore it on your device.

You may get into a terrible iPhone data loss situation after a factory reset, stolen iPhone, jailbreak or physical damage to your device, etc. Backup is your only resort. But another shocker is waiting for you. You cannot find iPhone backup files once saved on your Windows PC.

Your backup files are not readable, and you have no clue how to access them.

In such a situation, keep calm and do not worry. If you have ever saved your iPhone backup on a Windows computer and are now unable to locate or access it, this post guides you to find an iPhone backup on a PC and how to restore it on your device.

Where are iPhone backups stored on Windows PC?

iPhone backups are safe copies of your complete device information. iTunes saves iPhone backup in the Users folder on a Windows computer. These backup files are not in a readable format. You can copy them but should never try to move files to a different drive, edit, rename or extract content. All such activities can ruin the backup files. However, you can make copies of your backup or delete backup that you do not require anymore.

Steps to find iPhone backup files on Windows PC:

• In the Search bar, enter %appdata% or %USERPROFILE% (if you downloaded iTunes from the Microsoft Store)
• Press Return
• Double-click these folders: Apple Computer > MobileSync > Backup

You can also locate iPhone backup in Windows 7, 8, 10 or 11 by following Users > (username) > AppData > Roaming > Apple Computer > MobileSync > Backup.

Cannot locate iPhone backup on Windows PC? Find and Restore data with iPhone data recovery software.

If you cannot find your iPhone backup data on your PC or cannot access the backup files, take refuge in third-party software – Stellar Data Recovery for iPhone.

How can Stellar Data Recovery for iPhone help you?

You can find, access, and restore lost iPhone backup files with Stellar Data Recovery for iPhone. It is a secure tool that efficiently scans the computer to find your iPhone backup. The recovered iPhone backup files are in readable form, and you can either save them on your PC or iPhone.

When you can use the Stellar iPhone data recovery solution

• You are unable to locate your iPhone backup files
• Your backup files are either lost or deleted.
• You cannot access iPhone backup files on Windows PC
• Not able to restore backup on your old/new iPhone

How can Stellar Data Recovery for iPhone recover lost backup files from PC?

The iPhone Data Recovery Tool by Stellar is a do-it-yourself software that quickly recovers complete iPhone data in a readable form from your Windows PC.

You can recover all your lost photos, videos, contacts, messages, Safari bookmarks, Call history, Reminders, Voice memos, Notes, WhatsApp, Kik, WeChat, Viber messages, etc.

It also offers a Deep Scan if your desired iPhone information is not recovered after the first scan. A deep scan does a comprehensive scan of the selected device or backup to recover every bit of lost or deleted backup information.

Benefits of Stellar iPhone Data Recovery

• Recovery of deleted or lost backup files
• Recovers data in a readable format
• Option to restore only that data from backup which you want to be in your iPhone
• Allows to save recovered backup on computer or iPhone

Step-by-step recovery of lost iPhone backup on Windows PC with Stellar Data Recovery for iPhone

Step 1: Connect your iPhone to your computer and launch the software.

Step 2: On the home screen, select Recover from iPhone. The scanning process begins.

Step 3: After scanning, all the files on your iPhone are listed.

If you do not see the required files in the list, choose Deep Scan. It will scan for the backup stored on your computer system.

Step 4: Select and save the recovered iPhone data at your desired location. You can save it on your iPhone if you want to restore backup data on your device or save it on your computer.

Wrapping Up

Losing iPhone data after factory reset, jailbreak, being stuck in a boot loop or physical damage, etc., can get messier when you cannot find or retrieve information from iPhone backup files saved on your computer. Stellar Data Recovery for iPhone significantly relieves such data loss situations.

This iPhone utility not only finds the lost iPhone backup files on Windows PC, but it also makes them readable and allows you to save/restore them to your iPhone or computer. Moreover, it lets you selectively transfer iPhone data on your iPhone rather than complete a backup.

You can download the free trial version to evaluate its performance. It is undoubtedly not going to disappoint you.

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