Sony won’t play HEVC H.265 media, how to fix?
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If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Sony Xperia 5 V, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Sony Xperia 5 V cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Sony Xperia 5 V would be a workable solution.
This is probably because your Sony Xperia 5 V doesn’t have enough power to handle 4K HEVC files. In this situation, we would recommend converting them to a format that is well supported by your Sony Xperia 5 V first. Check a how-to guide on this below:
Part 1: How To Convert HEVC Videos For Sony Xperia 5 V on Windows?
Part 2: How To Convert HEVC Videos For Sony Xperia 5 V on Mac?
Download and install Video Converter on your Windows computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Sony Xperia 5 V
Click “Profile” to select “Sony” > “The corresponding Profile of your Sony phone “ as output format. This format profile will ensure a good performance while playing with Sony Xperia 5 V.
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If you can’t find a suitable profile for Sony Xperia 5 V, you can also select it directly, as shown in the following figure.
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Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
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Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
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Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Sony Xperia 5 V. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Sony Xperia 5 V
Click “Profile” to select “Sony” > “The corresponding Profile of your Sony phone “ as output format. This format profile will ensure a good performance while playing with Sony Xperia 5 V.

If you can’t find a suitable profile for Sony Xperia 5 V, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Sony Xperia 5 V. No audio lost issues will occur again.
- Title: Sony won’t play HEVC H.265 media, how to fix?
- Author: Ian
- Created at : 2024-09-22 17:11:44
- Updated at : 2024-09-25 09:38:06
- Link: https://techidaily.com/sony-won-t-play-hevc-h-265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.