Solved: Photos Disappeared from iPhone Suddenly

‘I noticed that over 500 old photos from iPhone 11 have disappeared and now only the recently shot pictures are showing! I lost almost all of my best memories saved in my phone. I am sure I did not delete them. Where did the pictures disappeared from iPhone? How do I get back photos missing from iPhone? Please help.’

Photos suddenly disappearing from iPhone or random photos missing from Camera Roll or Gallery is a common complaint. Usually, photos get disappeared after iOS update, iPhone reset/restore, or when the device storage is full. You may also lose pictures after installing any new software, or jailbreaking. Sometimes, running an iPhone cleaning software without checking what it is deleting on your iOS device can also result in loss of photos.

The situation is stressful, even more when you don’t have any copies or backup of lost photos.

So how to recover the missing or lost photos on iPhone? This post shares the effective methods to get back the missing photos from Camera Roll, Gallery, or iCloud on your iPhone.

In any such sudden photo loss situation, the best solution is to use a secure photo recovery tool for iPhone that can recover photos lost due to any reason. Besides, there are free methods that might restore disappeared photos from iPhone, which you should try once.

Method 1: Restart your iPhone

If your photos suddenly disappeared from iPhone, first restart the iOS device. Then open the Photo app, Camera Roll, or Photo Stream to see if the missing photos are showing or not.

You can check here the steps to restart your iPhone model .

Click here

Method 2: Restore photos from Recently Deleted folder on iPhone

You might have accidentally deleted the photos on iPhone. Check and recover the photos from the ‘Recently Deleted’ folder of your Photos app.

Steps to recover photos on iPhone from ‘Recently Deleted’:

• On your iPhone, click to follow Photos > Albums.
• Scroll down to Utilities and click Recently Deleted.
• Look for your missing photo, tap on it and choose Recover. If there are multiple photos, click on ‘Select’ followed by ‘Recover’.

Note: Photos deleted on iPhone stay in your ‘Recently Deleted’ folder only for 30 days, after which they are permanently removed from the iOS device.

Method 3: Unhide photos on iPhone

Photos disappeared from iPhone can be in the hidden folder in Photos app. Simply, check the Hidden folder on your device and unhide the required photos.

• Open Photos app on iPhone.
• Click on Albums.
• Under Utilities click on Hidden folder. In case you don’t see the ‘Hidden’ folder, go to ‘Settings’ of your iPhone. Click on ‘Photos’ and toggle on ‘Hidden Album’.
• If you see the disappeared photos, select and click on the ‘Share’ button (the arrow icon).
• Next, tap Unhide to move the pictures to their original location on iPhone.

Method 4: Enable iCloud Photos

iCloud Photos store images in iCloud and syncs them to your iPhone, iPad, iCloud.com, iPod touch, Mac, and Apple TV. This means that any changes done to pictures library on one device will show up on your other iOS devices as well. If the photos are disappearing from iPhone only, may be the iCloud Photo is not synced or turned on. So enable iCloud Photos to get back the disappeared pictures on iPhone.

Steps to enable iCloud Photos on iPhone:

• Turn on Wi-Fi of your iPhone.
• On iPhone, navigate to Settings.
• Click on your name and tap iCloud > Photos.
• Toggle on iCloud Photos.

Now check if the missing photos are showing up on iPhone or not.

Method 5: Recover iPhone photos from iTunes backup

If you have created iTunes backup, restore the disappeared photos on iPhone from it. However, this will replace your existing iPhone data with iTunes backup data.

Steps to recover photos from iTunes:

• Connect your iPhone to computer.
• Launch iTunes.
• Select your iPhone under the device list and click on Summary.
• Click Restore Backup.
• In the Restore from Backup box, select the backup date that contains your photos.

• Click Restore. Wait until the process finishes and your iPhone restarts. All your disappeared photos will be recovered on iPhone.

Method 6: Restore photos from iCloud Backup

You can restore the previous iCloud backup that has the missing photos. However, like iTunes, this method will also replace the current data on your iPhone.

Steps to recover disappeared photos from iCloud:

• On your iPhone, go to Settings > General > Reset.
• Click on Erase all Contents and Settings. In the dialog box, choose Erase Now.
• On the Apps & Data screen, click Restore from iCloud Backup. Enter your Apple ID. In case you have forgot your Apple ID, click here to know how to recover it.

• Select the recent backup and click Restore. The lost photos should now appear on iPhone.

Method 7: Recover lost photos with an iPhone data recovery software

The advanced iPhone recovery software — Stellar Data Recovery for iPhone, can restore photos lost, deleted, or missing due to any reason. Whether your photos disappeared from iPhone after update, due to low storage, or any other reason, the software can recover in all situations.

The biggest advantage of using the software is that it doesn’t remove your existing iPhone data. Further, the software shows the preview of the recoverable photos. Hence, its easy to select and recover only the required disappeared pictures from Camera Roll, iCloud Photo Library, Gallery, or those shared on chat messages, etc. Stellar Data Recovery for iPhone is compatible with the latest iPhone 14/13/12/11, iPad, and iPod touch.  The software supports recovery from the latest iOS 16 and older versions.

Quick steps to recover disappeared photos from iPhone:

• Download Stellar Data Recovery for iPhone on PC or Mac.
• Connect your iPhone to computer.
• Launch the software and select Recover from iPhone option from the left panel.

• Select the Camera Roll or Photo Stream from where the photos have disappeared and click Next to the start the scanning process.
• Now preview the recoverable photos, select them, and click Save to restore on iPhone or computer.

Note: You can also recover the lost photos from backup by choosing Recover from iCloud backup or Recover from iTunes backup , options in the software.

Conclusion

When you find suddenly photos disappearing from iPhone try any of the above 7 methods to get back the lost pictures. However, of all we recommend solutions Stellar Data Recovery for iPhone software is quick and easy to use. It is also of great help when you don’t want to recover from iCloud or iTunes backup that removes the existing data on iPhone.

How to find lost iPhone Backup files on Windows PC?

Summary: You have to restore iPhone data. But you cannot find backup files saved on your Windows PC or the backup files are unreadable. This post guides you to find iPhone backup on Windows PC and methods to restore it on your device.

You may get into a terrible iPhone data loss situation after a factory reset, stolen iPhone, jailbreak or physical damage to your device, etc. Backup is your only resort. But another shocker is waiting for you. You cannot find iPhone backup files once saved on your Windows PC.

Your backup files are not readable, and you have no clue how to access them.

In such a situation, keep calm and do not worry. If you have ever saved your iPhone backup on a Windows computer and are now unable to locate or access it, this post guides you to find an iPhone backup on a PC and how to restore it on your device.

Where are iPhone backups stored on Windows PC?

iPhone backups are safe copies of your complete device information. iTunes saves iPhone backup in the Users folder on a Windows computer. These backup files are not in a readable format. You can copy them but should never try to move files to a different drive, edit, rename or extract content. All such activities can ruin the backup files. However, you can make copies of your backup or delete backup that you do not require anymore.

Steps to find iPhone backup files on Windows PC:

• In the Search bar, enter %appdata% or %USERPROFILE% (if you downloaded iTunes from the Microsoft Store)
• Press Return
• Double-click these folders: Apple Computer > MobileSync > Backup

You can also locate iPhone backup in Windows 7, 8, 10 or 11 by following Users > (username) > AppData > Roaming > Apple Computer > MobileSync > Backup.

Cannot locate iPhone backup on Windows PC? Find and Restore data with iPhone data recovery software.

If you cannot find your iPhone backup data on your PC or cannot access the backup files, take refuge in third-party software – Stellar Data Recovery for iPhone.

How can Stellar Data Recovery for iPhone help you?

You can find, access, and restore lost iPhone backup files with Stellar Data Recovery for iPhone. It is a secure tool that efficiently scans the computer to find your iPhone backup. The recovered iPhone backup files are in readable form, and you can either save them on your PC or iPhone.

When you can use the Stellar iPhone data recovery solution

• You are unable to locate your iPhone backup files
• Your backup files are either lost or deleted.
• You cannot access iPhone backup files on Windows PC
• Not able to restore backup on your old/new iPhone

How can Stellar Data Recovery for iPhone recover lost backup files from PC?

The iPhone Data Recovery Tool by Stellar is a do-it-yourself software that quickly recovers complete iPhone data in a readable form from your Windows PC.

You can recover all your lost photos, videos, contacts, messages, Safari bookmarks, Call history, Reminders, Voice memos, Notes, WhatsApp, Kik, WeChat, Viber messages, etc.

It also offers a Deep Scan if your desired iPhone information is not recovered after the first scan. A deep scan does a comprehensive scan of the selected device or backup to recover every bit of lost or deleted backup information.

Benefits of Stellar iPhone Data Recovery

• Recovery of deleted or lost backup files
• Recovers data in a readable format
• Option to restore only that data from backup which you want to be in your iPhone
• Allows to save recovered backup on computer or iPhone

Step-by-step recovery of lost iPhone backup on Windows PC with Stellar Data Recovery for iPhone

Step 1: Connect your iPhone to your computer and launch the software.

Step 2: On the home screen, select Recover from iPhone. The scanning process begins.

Step 3: After scanning, all the files on your iPhone are listed.

If you do not see the required files in the list, choose Deep Scan. It will scan for the backup stored on your computer system.

Step 4: Select and save the recovered iPhone data at your desired location. You can save it on your iPhone if you want to restore backup data on your device or save it on your computer.

Wrapping Up

Losing iPhone data after factory reset, jailbreak, being stuck in a boot loop or physical damage, etc., can get messier when you cannot find or retrieve information from iPhone backup files saved on your computer. Stellar Data Recovery for iPhone significantly relieves such data loss situations.

This iPhone utility not only finds the lost iPhone backup files on Windows PC, but it also makes them readable and allows you to save/restore them to your iPhone or computer. Moreover, it lets you selectively transfer iPhone data on your iPhone rather than complete a backup.

You can download the free trial version to evaluate its performance. It is undoubtedly not going to disappoint you.

Why Stellar Data Recovery for iPhone takes time in scanning my iPhone?

Stellar Data Recovery for iPhone thoroughly scans your iOS device, computer, and iCloud to retrieve every bit of data. However, the scanning time of the software depends upon the following:

• The amount of data in your iOS device: Greater the amount of data on your iPhone more time it will take to scan.
• The size of RAM on your iPhone: Greater the RAM more will be the scanning time. For instance, the software will take more time to thoroughly scan an iPhone 12 with 6GB RAM compared to iPhone 11 that has 4GB RAM.
• RAM of your computer: The recommended system requirement of Stellar Data Recovery for iPhone is 8GB. Although it can scan and recover from 4GB RAM computer, but you may experience slow speed.

How to Restore iPhone from Backup when iTunes Backup is Corrupt or not compatible

Summary: Are you receiving the error, ‘iTunes backup was corrupt or not compatible’ while trying to restore iPhone? iPhone recovery is not possible from a corrupt backup file. This post shares how you can resolve corrupt iTunes backup file issue and restore iPhone’s lost data.

‘I dropped my iPhone and broke it. I got it repaired and formatted to factory settings to fix the various issues caused due to the fall. Since I had a backup in iTunes, so was not worried about my data. But had least idea that my iTunes backup file was corrupted! As I tried to restore iPhone from iTunes, a message appeared –: ‘iTunes backup was corrupt or Not compatible.’ Now I don’t know how to restore my iPhone. Please help.’ –  Simon, UK

It’s not new when users get bowled over by iTunes when trying to restore their iPhone. iTunes sometimes shows a message that it could not restore iPhone because the backup was corrupt or not compatible with the iPhone that was being restored.

It may be because iTunes does incremental backup by updating the previous backup. It’s possible that some old backup data was corrupt, which results in the error message.

Whatsoever, it’s a fact that there’s no recovery possible from a corrupt backup file.

So how to fix such corrupt iPhone backup in iTunes and restore iPhone in such cases?

Here we share the best ways to fix corrupt iTunes backup file and efficient methods to restore iPhone’s lost data.

You can apply these methods on all iPhone models including series of iPhone 15, 14, 13, 12, 11, XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4 with latest iOS 16.x.

What you can do to fix ‘iTunes backup was corrupt or Not compatible’

Since you can’t repair or recover from a corrupt or incompatible iTunes backup file, it is best to delete such corrupt files and next try to create a new backup in iTunes.

How to delete your corrupt iPhone backup file in iTunes

1. Launch iTunes on your PC or Mac
2. Windows users click Edit > Preferences (on Windows PC). Mac users click iTunes Menu > Preferences
3. Select Find your iPhone backups
4. Select the corrupt or incompatible backup. Click Delete Backup
5. Close the iTunes Preferences window

How to delete the old iTunes backup files manually

If you don’t see the old backup in iTunes, then delete the backup manually.

1. In iTunes, under Summary click on Serial Number. You will see the iPhone’s UDID. Note it down.
2. Navigate to the iTunes backups folder on your computer.

On Mac follow: Finder > Option> Go menu> Library> Application Support >MobileSync> Backup

On Windows 11/10/8 follow: In Search box type %appdata%\Apple Computer\MobileSync\Backup. Press Enter key

If you installed iTunes from the Microsoft Store, follow: In Search box type %userprofile%\Apple\MobileSync\Backup. Press Enter key.

3. You will see the backup folders named by your device UDID
4. Select the folders with your device UDID and delete them
5. Next go to iTunes and take the backup again

How to backup iPhone in iTunes again

1. Connect your iPhone to computer via lightning cable
2. Launch iTunes
3. Click on Back Up Now The backup process begins.

| Did you get a message — iTunes can’t back up your iPhone because an error occurred? Here’s what you should do…
• Update your iOS to the latest version
• Update your iTunes to the latest version
• Disable antivirus software on your computer
• Now create backup in iTunes

|
| — |

How to restore iPhone when iTunes backup file is corrupt

Method 1: Restore iPhone from iCloud backup

Method 2: Recover from iCloud backup without erasing existing data

Method 3: Restore lost data directly from iPhone/ iPad

Method 1: Recover from iCloud backup

Instead of iTunes, you can restore iPhone by using the alternative backup solution, iCloud.

Steps to restore iPhone with iCloud

• Click to follow Settings > General > Reset> Erase all Contents and Settings

• A dialog box pops up, choose Erase Now
• Follow the instructions until you get on to the Apps & Data screen
• Tap Restore from iCloud Backup

• Sign in to your iCloud account
• Choose the recent backup and click Restore

Method 2: Recover specific files from iCloud without losing existing iPhone data

In case you want to restore specific data from backup, instead of complete backup, use an iPhone recovery software.

Steps to restore specific files from iCloud:

• Download and launch Stellar Data Recovery for iPhone on your computer.

• Select Recover from iCloud Backup on main screen of software.

• Select what you want to recover. Click Next
• Enter the Apple ID and password
• Select the relevant iCloud backup and click Scan

• Select the data in the iCloud backup files list on left and preview

• Click Save
• In the dialog box select computer or iPhone to save the recovered data. To save directly onto your iPhone, connect your iPhone to the computer.

Method 3: Recover data from iPhone

If iTunes could not restore iPhone or iPad because the backup was corrupt and neither iCloud is able to restore backup, recover data from the device directly. You can easily restore lost photos, videos, messages, calendar, voice memos, Safari bookmarks, etc., with this method. It works in cases of broken/ water-damaged iPhone, factory reset, iOS crash etc.

Steps to recover lost data from iPhone/ iPad

• Connect your iPhone to computer
• Launch Stellar Data Recovery for iPhone
• On the home screen select Recover from iPhone

• Select the data you want to restore
• Click Next

• Preview the data and click Save. You can save the recovered data on computer or iPhone

Conclusion

You cannot repair or recover data from corrupt iTunes backup file that gives — ‘iTunes backup was corrupt or Not compatible’ message.

However, the situation can be tackled by deleting the corrupt backup file and creating a fresh new backup in iTunes.

To restore iPhone, you may use either the new iTunes backup or bypass iTunes by using alternative recovery methods. Other than iTunes, iCloud or Stellar Data Recovery for iPhone are the effective ways to restore lost data on your iPhone. Among these too, if you wish to restore specific data like photos, videos, voice memos, or contacts etc., Stellar Data Recovery for iPhone would be the best solution.