Solved: Mac Doesn’t Recognize my iPhone

Summary: Is your Mac not recognizing the iPhone? Learn the 9 ways to fix iPhone not showing up on Mac. You can apply these methods for all iPhone models not recognized by macOS Ventura, Monterey, Catalina, Big Sur, High Sierra and below versions.

You may want to backup iPhone data or transfer favorite photos, music, or videos to Mac. But sometimes your Mac computer doesn’t detect the iPhone when you try to connect it. There are so many complaints such as iPhone not showing up in Finder in Ventura, Monterey, Catalina or Macbook not recognizing iPhone 14. Some also reported an unknown error or a 0xE error when trying to connect iPhone to Mac computer. The situation is frustrating as it prevents you to sync iPhone to macOS and access iPhone data on Mac.

No worries. There are methods, which can fix the issue and let you again access your iPhone on Mac. But, first you should be aware why Mac fails to recognize your iPhone as this helps in troubleshooting the problem.

Why your iPhone not detected by Mac computer?

Mac does not detect your iPhone due to many reasons, such as

• iPhone is not ‘on’ when connected to Mac.
• iPhone is damaged.
• The USB cable or USB port is not working.
• Software updates are pending including iOS, iTunes, and macOS.
• Third-party software conflict wherein 2 programs arecompeting for the same memory, peripheral device etc., on your Mac.
• Firewall or Antivirus software is preventing Mac to recognize iPhone.
• Mac settings don’t allow to view iPhone in Finder.

1. Check your iPhone

Before you connect your iPhone to Mac, make sure the iOS device is unlocked and on the Home screen.

2. Fix USB connection

When Mac computer doesn’t recognize iPhone, first check your USB connection. The USB cable or the port can be faulty. Try to connect iPhone to Mac using another Apple USB 2.0 cable. If that doesn’t work try with the different port. Plus, disconnect other USB devices from Mac except your iPhone.

3. Restart your iPhone

Restarting the iOS device would resolve any issue between your iPhone programs and iTunes. To restart hold volume/side/ top button depending on your iPhone model. Slide the red power off slider on your iPhone. Wait for your iPhone to turn off. After a few seconds, again restart iPhone. Now Mac should recognize your iPhone.

4. Restart your Mac

Restarting Mac clears the cache and memory of your system giving it a fresh start. It also installs pending updates.

5. Update your macOS

When iPhone is not showing up on Mac Finder but you can see it under USB Device Tree, update the macOS to the latest version. Make sure there are no pending software installs.

To check the USB Device Tree on Mac follow the below steps:

• Click on Apple icon followed by About This Mac.
• Click the System Report button.
• Under Hardware, select USB.

_{Figure: USB Device Tree}

• On the right pane, you will see USB Device Tree. If you see your iPhone in the list, then update to the latest macOS.

6. Update iTunes

Older versions of iTunes can create conflict with normal Mac functions. Hence, Apple recommends installing the latest iTunes updates.

To install the latest iTunes, open iTunes. From the menu bar choose Help > Check for Updates and follow the prompts to install the latest version.

Now, check if your Mac recognizes the iPhone or not.

7. Disable antivirus on Mac

One of the reason cited for iPhone not detected by Mac is anti-virus or firewall protection on your system. So disable the antivirus or firewall and then try to connect your iPhone to Mac.

8. Enable iOS device in Mac Preferences

When iPhone is not showing on Mac Finder, check if your Mac Preferences allows to view iOS devices in Finder. To enable iOS device in Finder follow the below steps:

• Go to Finder > Preferences.
• Click on the Sidebar button in Finder Preferences box.
• Check in CDs, DVDs and iOS Devices.

_{Figure: Finder Preferences}

This should fix iPhone not showing up in Finder on Mac.

9. Connect iPhone to a different Mac machine

Try by connecting your iPhone to another Mac. If you receive a message asking to ‘Trust this computer’, click on ‘Trust’ to access your iPhone data on the new computer. Make sure to backup iPhone to avoid data loss situation.

Tip: Have you lost or accidentally deleted Camera Roll, Contacts, Photos Stream, Voice Memos, or more while transferring iPhone data to Mac? No need to worry. Restore the deleted photos, videos, messages, contacts, etc., with the help of an efficient Stellar Data Recovery for iPhone for Mac.

FAQ

1. Can I connect iPhone with Mac wirelessly?

You can sync your Mac and iPhone over the same Wi-Fi network.

1. Connect your iPhone to Mac using a USB cable.
2. Open Finder on Mac and select your iPhone in the sidebar.
3. Click on the General tab.
4. Check in Show this iPhone when on Wi-Fi.
5. Click Apply.

2. How to fix my iPhone cannot connect to iTunes?

If iPhone is not showing up in iTunes, restart your devices and ensure macOS, iTunes, and iOS are updated. To know more methods, read How fix iPhone unable to connect to iTunes problem.

3. How to connect iPhone to the latest MacBook Pro 2021 that doesn’t have USB A port?

The new MacBook has USB Type-C port. You can use USB-C to Lightning cable to connect iPhone XR, SE, 11, and above to the new MacBook. If you have iPhone X or below use USB-A to Lightning cable.

4. Can I use the methods to fix iPhone 14 not recognized by macOS Ventura?

Yes, you can apply the above methods to fix any iPhone not detected by macOS Ventura, Monterey, Big Sur, Catalina, or below.

5. Will I lose any data when syncing iPhone and Mac?

No, you won’t lose data by syncing iPhone to Mac. Syncing helps to access your iPhone data on Mac anytime from anywhere. However, if you accidentally delete iPhone data, use an iPhone Data Recovery software to restore it.

Wrapping Up

Syncing iOS device to macOS has so many advantages but if Mac is not recognizing your iPhone, you cannot transfer, back up, or access iPhone data on Mac. This post has shared 9 methods to fix the syncing issue of Mac and iPhone. One of them should resolve Mac not detecting your iPhone.

How to Recover FaceTime Call History on iPhone

Summary: Have you deleted or lost FaceTime calls from your iPhone? Once deleted from the call history, the Facetime calls are removed from the app’s history and vice versa. This post shares quick methods to restore FaceTime call history from any series of iPhone 15, 14, 13, 12, X, XS Max, XR, X, 8, 8 Plus, 7, and below versions and iPads’.

‘Just noticed, that the FaceTime call history suddenly disappeared. Cellular calls history is fine. I am using iOS 16.2, iPhone 14. I don’t have iTunes backup and don’t want to try iCloud backup as it will remove my current data. Is there any other way to get back FaceTime call history?’

‘I deleted the call history on my iPhone and without realizing that FaceTime calls will also be erased. How can I recover deleted FaceTime history?’

You love using FaceTime — Apple’s popular calling app, on your iOS device. It’s a free and easy way to connect with family and friends anywhere in the world through audio and video calls.

But what if ever you accidentally delete or lose FaceTime calls from your iPhone or iPad. They may be important calls you wanted to keep.

Since FaceTime calls are integrated into your recent calls list on iPhone, once deleted from the call history, the calls are removed from the app’s history as well and vice versa.

Here we share various methods to restore FaceTime call history on iPhone 14, 13, 12, 11, XS, XS Max, XR, X, 8, 8 Plus, 7, 7 Plus, 6 and below versions and iPad.

How to recover the lost or deleted FaceTime call history?

1. Restore FaceTime call history without iTunes/ iCloud backup

Deleted FaceTime history can be recovered by using Stellar Data Recovery for iPhone software. The software can restore lost FaceTime call history after accidental deletion, factory reset, app crash, jailbreak, and other issues.

The DIY software thoroughly scans your iPhone or iPad to recover the lost FaceTime call history.

In contrast to iTunes and iCloud backup, Stellar iPhone data recovery software lets you select and restore specific iPhone deleted call history along with the details like name, date, call duration, source country. This saves you from restoring other unnecessary data.

Step-by-step: Recover deleted/ lost FaceTime calls from iPhone

• Connect your iPhone to the computer
• Launch Stellar Data Recovery for iPhone
• Select Recover from iPhone on the left
• Select Contacts & Call Logs under What to Recover

• Click Next
• Preview and choose the FaceTime calls you want to restore from the list. Note: All the calls marked in red color are the deleted calls

• Click You can save the call history either on your computer or iPhone.

2. Recover FaceTime call history with iCloud

Stellar Data Recovery for iPhone can also restore FaceTime calls from iCloud backup on your iPhone or iPad. This method allows you to select and recover only the lost FaceTime call history from iCloud instead of restoring complete backup data.

Two methods to restore FaceTime log from iCloud:

1. Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data
2. Restore FaceTime call history from iCloud backup for free, deleting the current iPhone data

Method 1: Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data:

• Download Stellar Data Recovery for iPhone on your PC/ Mac
• Select Recover from iCloud Backup on main screen of software

• Select Contacts & Call Logs and click Next
• Enter the Apple ID and password. List of all available iCloud backup files appears. Select the relevant backup of your iPhone
• Click Scan

• Click Call History on the left window. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.

• Click Save to save the recovered call history either on iPhone or computer

Method 2: Restore FaceTime from iCloud backup for free (this deletes the current iPhone data)

• Go to Settings > General > Reset> Erase all Contents and Settings

• On Apps & Data screen, tap Restore from iCloud Backup

• Sign in to your iCloud account

• Choose the last backup and Restore

Note – The drawback of this method is that it deletes all your existing data from the iPhone.

Recover FaceTime calls from iTunes Backup

3. Recover FaceTime calls from iTunes Backup

FaceTime recovery from iTunes backup is also possible if you have enabled the backup in iTunes.

Restore FaceTime call log from iTunes either with the help of Stellar Data Recovery for iPhone or directly from your system without the help of software.

However, if you don’t want to part ways with your iPhone’s existing data and lose all the current photos, videos, etc. with the old backup file, take the help of Stellar Data Recovery for iPhone.

The software protects your current data on iPhone and recovers only the call history as required.

Two methods to restore FaceTime call history from iTunes

1. Restore FaceTime call history from iTunes without losing existing iPhone data
2. Restore FaceTime call history from iTunes backup, deleting the current iPhone data

Method 1: Restore FaceTime call history from iTunes without losing existing iPhone data

• Download Stellar Data Recovery for iPhone software on your PC/ Mac. Note: Connect your iPhone to a computer, if want to save the recovered FaceTime call history on iPhone.
• Select Recover from iTunes Backup on the main screen of the application.

• Select Contacts & Call Logs
• Click Next. From the list of the iTunes backup files, select the relevant iTunes backup

• Click Scan
• Click Call History. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.
• Click Save. You can save on your computer or iPhone

Method 2: Restore FaceTime call history from iTunes for free (this method deletes the current iPhone data)

• Connect iPhone to PC/ Mac
• Launch iTunes on your computer
• Select your iPhone under the Device list and choose the recent backup entry date

• Click Restore Backup

4. Contact Apple

Apple uses end-to-end encryption in FaceTime calls. It will not decrypt the content of your conversations. Apple may record and store information, such as to whom you had called and your iPhone/ iPad network configurations. It stores this information for up to 30 days. You don’t get the details like the content of the conversation or whether your call was answered or not.

Nevertheless, you can contact Apple requesting for FaceTime call logs by clicking on this link and submitting the request – Read More

Apple will get back to you.

Conclusion

iCloud and iTunes backup are the natural way for Apple users to recover FaceTime deleted call history. However, Apple’s solution though workable is not efficient when it comes to the recovery of specific types of data. The iTunes or iCloud backup recovery methods replace every existing data on your iPhone with an old/recent backup. You lose your current photos, videos, call history, messages, chats, etc.

Whereas Stellar Data Recovery for iPhone tackles this recovery issue more effectively. It recovers lost FaceTime calls and also keeps your current data intact on the iPhone.

The software works in all data loss situations due to deletion, jailbreak, water damage, factory reset, etc. You can restore FaceTime call history from any iPhone including series of iPhone 15, 14, 13, 12, 11, X, XS, XR, iPhone 8, iPhone 7, iPhone 6 and older versions. It is available for both Windows and macOS computers.

How to Fix iPhone Storage Not Loading/Showing

The majority of smartphones require a certain amount of storage to operate properly. When you receive a low storage message, you may instinctively check your storage space but encounter the iPhone Storage Not Loading issue.

What could be the cause of such a bothersome problem? The bad news is that the root reason for this problem is unclear, but we’ve offered some fixes you can try to fix this issue.

There is yet another way to check the storage on your iPhone if you face the “iPhone Storage Not Showing” issue, and we’ll go over it in the following section.

How can I use a computer to check my storage?

You can check your iPhone’s storage using a computer with iTunes or Finder app installed.

• On a Mac running macOS Catalina 10.15 or later, launch the Finder or open iTunes on a PC or Mac running macOS Mojave 10.14 or an earlier version.
• You should use a cable to connect your phone and computer.
• Select your device in iTunes or Finder.
• You can see how much storage each type of content takes up by hovering your mouse over the storage bar.

How can I fix iPhone Storage Not Loading/Showing?

1. Wait a bit more

Some computing operations take a while to finish. Your phone’s storage may overflow with tons of app data, images, and other files if you’ve been using it for a while.

And each of them would have to load before reporting their combined size to the OS. Usually, loading takes about three minutes.

2. Update iOS

If your iOS version was outdated, your phone’s functionalities, including storage access, would not function properly. Additionally, updating the OS will get rid of any potential issues. Follow the procedures listed below to check and update your iOS version:

• Select General from the Settings menu.
• Click on Software Update. If any updates are available, download and install them.

3. Force Stops the App

The settings app itself can be the problem due to an app bug. Therefore, forcing the app to close is a valid option. This will make the software restart from scratch, wiping off part of the data and information it had in RAM.

• Access the app switcher (swipe up your finger from the bottom of the screen to bring up the menu or double-click the Home button on older iPhone models).

• Swipe up and drag the Settings card off the screen to force the app to close.
• Relaunch the Settings app to see if the problem persists.

4. Reconnect to iCloud

iOS has been designed in a way that it needs to be connected to iCloud to function flawlessly. Therefore, the storage loading error could also be linked to connectivity issues between these two. In this case, signing out of the service and then back in again might resolve the issue.

• Open the Settings application.
• Click your profile at the top. To sign out of the service, tap iCloud.

• Next, sign in once more using your iCloud password.

5. Fix the Issue Using Your PC

When you connect the cable, link your iPhone to your PC, and sync the storage, iTunes looks for any issues and either fixes them on its own or recommends methods to fix them by yourself. For any software-related issues with your phone, this is a great fix, and it may even repair your iPhone storage not updating problem.

• Connect your phone to computers that have iTunes installed on them with a lightning cord.
• The storage data should be able to sync with your smartphone automatically.
• If not, press the Sync button.

6. Factory Reset Your iPhone

You may fix any bugs that cause iPhone storage not to update by performing a factory reset. Furthermore, it would restore your OS version to its factory settings, resolving any problems that updates might have brought on.

The whole contents of your device will be deleted if you follow this method. You can either create a backup of your data or use a tool to restore it once your iPhone has been entirely deleted to prevent this.

• Go Settings app on your smartphone. Next, choose Reset after choosing General.
• Under Reset, among the few options, click Erase all Content and Settings.

• Next, choose Erase iPhone. After that, your smartphone will return to its factory default settings.

Recover your data using Stellar data recovery for iPhone:

Stellar Data Recovery for iPhone is a powerful program that can retrieve files that have been erased unintentionally or on purpose. To guarantee that Stellar Data Recovery for iPhone will recover your data, it offers a variety of data recovery techniques. Furthermore, you wouldn’t need to check manuals or other documentation to understand how to use the software because of its basic user interface, which makes the recovery process easy.

With Stellar Data Recovery for iPhone, your files, including voice recordings, notes, and Safari bookmarks, will be restored. What you should do is:

• Download and install Stellar Data Recovery for iPhone from the official website.
• Connect your iPhone to the PC through a cable.
• Launch the Stellar Data Recovery for iPhone, choose the type of data you wish to recover from the list, and click Next.

• Preview the recovered data, then Select and Save it to the chosen destination.

Why isn’t my iPhone storage loading?

When trying to check your iPhone’s storage, you will notice a small spinning wheel going back and forth if your phone is having storage problems since it cannot accurately represent the amount of storage that is accessible.

Furthermore, the loading issue may show an incorrect amount of storage. Some users reported this and other minor issues throughout the iOS 15 beta testing phase. Other factors contributing to this issue include iCloud service problems and application bugs.

Wrap up! Stellar is your ultimate backup

It is hard to download content or install apps on an iPhone with insufficient storage. Therefore, a factory reset would resolve your issue and clear the storage, enabling you to scan your device with Stellar Data Recovery for iPhone and retrieve any desired files.

And if a factory reset doesn’t fix iPhone storage not loading and showing problem, look for professional assistance with your problem. You can never be certain whether a storage issue results from faulty hardware or software.

FAQ:

• How do I create backups before wiping my iPhone clean?

Simply connect your phone to your computer, open iTunes, and choose the backup option, and the program will create a copy of your data that can be used to restore lost or deleted contents.

• Does Stellar Data Recovery for iPhone require a backup for successful file recovery?

Because the software searches iTunes for files, having a backup, there might be useful. However, the software can and will effortlessly restore your content even without any backups.

• Do I install the Stellar Data Recovery Software for iPhone on my smartphone?

The software cannot be installed or used on an iPhone or an Android smartphone. Because the software is compatible with the widely used Windows and Mac operating systems, you must first install it on a device using one of those operating systems before connecting your phone to it.

How to Recover Deleted iPhone Camera Roll Photos and Photo Stream Pictures?

Your iPhone is not only a medium to connect but also serves as a personal repository for your priceless photos, videos, and music. However, in case your iPhone crashes or you lose files due to accidental deletion, your data stands at risk and may be lost forever. But with Stellar Data Recovery for iPhone, your data is here to stay. This professional solution helps to retrieve your lost or accidentally deleted photos, audio, as well as video files from Camera Roll, Photo Stream, and App Library. It also offers a complete recovery of your iPhone data such as Contacts, Messages along with attachments, Notes, Call History, Calendars, Safari Bookmarks, iTunes, and iCloud backup files.

An iPhone stands apart for its high image quality, among its other notable features. With several iPhone releases over the years, its camera specifications have improved indescribably, and this has increased the percentage of buyers to a considerable extent. Though it cannot be likened to a professional DSLR, yet it stands superior in its category.

How to recover your deleted iPhone Photos?

If your collection of photos, audios, and video files gets accidentally deleted or lost due to iOS crash, the question that comes to mind is whether they can be recovered. If you have created a backup already, then all you need to do is to restore data from the most recent backup. However, if you have not created a backup either on iTunes or iCloud, then the situation needs attention.

Your photos and other multimedia files are important to you. Therefore, it is important to look for an efficient and reliable recovery tool. Here, Stellar Data Recovery for iPhone serves as a perfect solution with its straight forward and user-centric interface. This tool accommodates all the major specifications of different iPhone versions.

The Process: Let’s look at how Stellar Data Recovery for iPhone recovers your lost or accidentally deleted photos from your iPhone:

Step 1) Download, Install, and Launch Stellar Data Recovery for iPhone on your system

Step 2) Next, select Recover from iPhone option from the three alternates provided on the home screen. Select what you want to recover and click “Next”.

Step 3) Now connect the iPhone device to your system for initiating further recovery process. Alternatively, the device can be connected before you launch the tool

Step 4) The iPhone photo recovery tool will start scanning the connected device. A message will then pop up on the screen which reads: “_Please wait! Scanning your iPhone._” It will appear along with the live progress generator.

Note: Here, you can select to stop the scan process in between by selecting the Stop button

Step 5) Once the scanning is completed, the tool will enlist all the files and folders existing within the iPhone device.

Step 6) From the left panel, you can select Photos & Videos category from the tree structure. It will then expand associated options that include Camera Roll, Photo Stream, and Apps Library.

Step 7) Select Camera Roll and Photo Stream and the tool will display all the items from these two folders in the middle pane

Step 8) Now from the middle pane, you can either select a single file for recovery, or you can select multiple items by checking the associated boxes

Step 9) Once you select all the items that you need to recover from Camera Roll and Photo Stream, click on Save button

Step 10) The Save Files window will appear. Click on Browse and provide the location for storing the recovered data on the hard drive. Else use, the default location provided by the software which is Desktop << iPhone Default Name.

Step 11) Click OK to proceed saving the recovered files.

Step 12) Exit from the tool and go to the selected location to access the Camera Roll and Photo Stream recovered pictures.

Stellar Data Recovery for iPhone also restores data from the following:

• If you are looking to recover data from your iPhone backup such as iTunes backup or iCloud backup, then you need to select Recover from iTunes backup or Recover from iCloud backup options. The tool also allows importing files from Windows and Mac machines to iPhones.
• After the scan is completed, the tool will display all integrated components of deleted iTunes backup or iCloud backup files within its panel from where it can be selected as per priority and preferences. The powerful algorithms are fully advanced to recover every single bit of data.
• The tool also recovers encrypted iOS iTunes backup files and restores it back to the device. You can also recover lost or deleted data from iPad using the iPhone Data Recovery tool. Backup files of small, medium and large scale are handled effectively by the tool.
• The tool also recovers bookmarks deleted accidentally from your iPhone default browser Safari. Since bookmarks hold information about useful links and websites, this feature can be very helpful for technically savvy users.

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