Solutions to open Excel Read Only Documents

‘Excel cannot open read-only documents’ is an error message that usually appears when you try to open an Excel (XLS or XLSX) file downloaded from the Internet, email, or the network server. It may also appear when you try to open an encrypted or password-protected Excel document. In such a case, MS Excel prevents the user from making any changes to the document.

Reasons behind the “Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted” Error

There could be several reasons that may cause the error. Some of them are as follows:

Corrupt or damaged Excel workbook
Incompatible or unsupported add-in
Antivirus or malware software conflict
Read-Only Excel file
The file is encrypted
File or drive read/write permissions issues
Protected Excel workbook
Damaged or missing MS Office (MS Excel) program files

Solutions to Open and Edit Read-Only Excel Documents

Below are a few solutions that can help you fix the ‘Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted’ error and allow you to open and edit Excel documents.

Remove Read-only Attribute from Excel File Properties

The ‘Excel cannot open read-only documents’ error message may appear when the Excel file property is set to read-only. To check if this is the case, follow these steps:

Right-click on the particular Excel (xls/xlsx) document and select ‘Properties’.
- Uncheck the ‘Read-only’ attribute and then click the ‘OK’ button.

Now try to open the Excel document and check if the problem is fixed.

Adjust Antivirus Settings

A few antivirus programs block Excel files and other Office documents by opening those in ‘read-only’ mode. In such cases, try adjusting the antivirus settings to open the Excel files normally. This will allow you to edit, modify, and save the Excel workbook without encountering the “Excel cannot access ‘xxx.xls.’ The Document may be a read-only or encrypted” error message.

Disable Protected-View

The error may appear when you try to open an Excel file received as email attachments or downloaded from unsafe source. The file may potentially contain viruses, worms, or other types of malware that could damage the system or the server.

To safeguard the system, MS Excel opens such files in Protected View. It may also open an Excel workbook in Protected Mode when it detects a problem with the file. This security feature allows you to read or view Excel files and reduces the risks to the computer system or PC.

However, you can click File > Info and then click ‘Edit Anyway‘ to access and edit file content. You may also disable the Protected View setting via File > Options > Trust Center > Trust Center Settings…> Protected View. However, we do not recommend this.

Renew/Activate Microsoft Office

If MS Office is in a deactivated state or its subscription has expired, the Office documents, including the Excel, could be in ‘read-only reduced functionality mode.’

In such a scenario, activate Microsoft Office or renew the Office subscription. Then open the Excel workbook and check if the problem of ‘Excel cannot open read-only documents’ is resolved.

Check if OneDrive Storage is Full

If Excel files are saved on OneDrive with low or no storage space, you may encounter such issues with your files.

To know the amount of free space on OneDrive, follow these steps:

On your PC, open Settings and navigate to OneDrive.
- Click ‘Sync Settings > File Storage‘ to see available space.

You may also visit onedrive.live.com, sign in to the account, and then check the available space. If there’s no space available or the drive is full, empty the storage space and see if the problem is resolved.

Check and Update MS Office and Windows

Microsoft releases updates to fix known errors. Thus, it is critical to update both Windows and MS Office to the latest release and avoid issues, such as ‘Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted.’

Repair MS Office (MS Excel)

The error ‘Excel cannot open read-only documents’ may appear due to a problem with your MS Office (MS Excel) program. You can repair the MS Office program to resolve such errors. The steps are as follows:

Open Control Panel and click Uninstall a Program link under Programs.
Choose Microsoft Office from the list and click the Change button.

Select Quick Repair and then click Repair to fix problems with MS Office and MS Excel. It will also restore any missing or damaged program files.

After the Repair, open the Excel workbook and check if the error is resolved.

Check Permissions

The error message may also appear if you access an Excel workbook from a network or shared drive due to lack of write permission. Make sure you have read and write permissions assigned for the particular network drive. Alternatively, you can copy the file from the network drive and save it in your local folder to access and edit it without encountering this error message.

Repair MS Excel File

If none of the solutions worked, the Excel workbook could be damaged or corrupt. To repair such damaged Excel workbook or spreadsheet, you can use the inbuilt ‘Open and Repair…’ option in MS Excel or install an Excel repair software , such as Stellar Repair for Excel. The software comes in handy when the Open and Repair option fails to fix the Excel workbook problems. It repairs the corrupt or damaged Excel workbook, extracts all components and content from the file with 100% integrity, and saves them in a new Excel workbook.

Conclusion

Sometimes, the ‘Excel cannot open read-only documents’ error can be resolved by a simple restart. But if it doesn’t work, you can follow the solutions discussed in this article to resolve the ‘Excel cannot open read-only documents’ issue. However, if the issue is caused due to a damaged or corrupt Excel workbook, these methods may not work. In such a case, you can use Excel’s inbuilt repair utility, i.e., Open and Repair, or install Stellar Repair for Excel software recommended by MVPs and industry experts to fix all kinds of problems with MS Excel workbooks.

How to Fix Excel Run Time Error 1004

Summary: Run-time errors are windows-specific issues that occur while the program is running. This blog will teach you how to fix Excel run-time error 1004. In addition, you’ll learn about an Excel repair tool that can help fix the error 1004 if it occurs due to corruption in Excel files.

VBA (Microsoft Visual Basic for Application) is an internal programming language in Microsoft Excel. Sometimes, when users try to run VBA or generate a Macro in Excel, the Run-time error 1004 may occur. This error may occur due to the presence of more legend entries in the chart, file conflict, incorrect Macro name, and corrupt Excel files. In this blog, we have discussed the reasons and shared some solutions to resolve run-time error 1004.

Why This Error Occurs?

The run time error 1004 usually occurs when you run a VBA macro with the Legend Entries method to modify the legend entries in the MS Excel chart. It happens when the chart contains more legend entries than the available space, macro name conflicts, corrupt Excel files, or data-types mismatch in the VBA code.

Ways to Fix Excel Run-Time Error 1004?

Try the below workarounds to fix Excel run-time error 1004:

Create a Macro to Reduce Chart Legend Font Size

Sometimes, Excel throws the run-time error when you try to run VBA macro to change the legend entries in a Microsoft Excel chart. This error usually occurs when Microsoft Excel truncates the legend entries because of the more legend entries and less space availability. To fix this, try to create a macro that shrinks/minimize the font size of the Excel chart legend text before the VBA macro, and then restore the font size of the chart legend. Here is the macro code:

VBCopy
Sub ResizeLegendEntries()

With Worksheets("Sheet1").ChartObjects(1).Activate
      ' Store the current font size
      fntSZ = ActiveChart.Legend.Font.Size

'Temporarily change the font size.
      ActiveChart.Legend.Font.Size = 2

'Place your LegendEntries macro code here to make
         'the changes that you want to the chart legend.

' Restore the font size.
      ActiveChart.Legend.Font.Size = fntSZ
   End With

End Sub
Note: Make sure you have an Excel chart to run the code on the worksheet.

Uninstall Microsoft Work

You may encounter a run-time error 1004 in Excel version 2009 or older versions due to conflicts between Microsoft works and Microsoft Excel. This error usually occurs if your system has both Microsoft Office and Microsoft Works. Uninstalling one of them will fix the issue. Try the below steps to uninstall Microsoft Work:

First, open the Task Manager using the shortcut CTRL + ALT + DEL altogether
The Task Manager window is displayed.

Click the Process tab, right-click on each program you want to close, and then click End Task.
Stop all the running programs.
Open the Run window and type appwiz.cpl to open the Programs and Feature window.

Search for Microsoft Works and click Uninstall.

Try Deleting GWXL97.Xla File

The Add-ins files with .xla extension in MS-EXCEL is used to provide additional functionality to Excel spreadsheets. Sometimes, deleting the GWXL97.XLA file fixes the run-time error. Here are the steps to delete this file:

Make sure you have an Admins rights, open the Windows Explorer
Follow the Path C:\Programs Files\MSOffice\Office\XLSTART.
Find and right-click on the GWXL97.XLA file
Click Delete.

Change Trust Center Settings

Sometimes, run-time errors might arise because of incorrect security settings. The Trust Center settings help you find the Privacy and security settings for Microsoft Excel. Follow the below steps to change the Trust center settings:

Open Microsoft Excel.
Go to File > Options.
The Excel options window is displayed.
Choose Trust Center, and click Trust Center Settings.
Tap on the Macro Settings tab, and select Trust access to the VBA project object model.

Click OK.

Run Open and Repair Tool

The Runtime error also arises when MS Excel detects a corrupted worksheet. It automatically begins the File recovery mode and starts repairing it. However, if the Recovery mode fails to start, use the Open and Repair tool with the below steps:

Click File > Open.
Click the location and folder with a corrupted workbook.
In the Open dialog box, choose the corrupted workbook.
Click the arrow next to the Open tab, and go to the Open and Repair tab.
Click Repair.

You can also opt for Stellar Repair for Excel if the Microsoft Excel’s built-in tool cannot fix the error.

Use Stellar Repair for Excel

Stellar Repair for Excel is a professional software for repairing damage. xls, .xlsx, .xltm, .xltx, and .xlsm files and recovering all its objects. Here are the steps to fix the error using this tool:

First, download, install, and run Stellar Repair for Excel.
Click the Browse tab on the interface window to choose the corrupted Excel file you need to repair.
Click Scan. You will see the scan progress in the scanning window.
Click OK.
The tool can let you preview all the recoverable Excel file components including tables, pivot tables, charts, formulas, etc.
Click Save to save the repaired file.
A Save File dialog box will appear with the below two options:
Default location
New location
Choose a suitable option.
Click the Save option to repair the Excel file that you have chosen.
Once the repair is complete, it will display a message “File repaired successfully.”
Click OK.

Conclusion

Now you know the Excel run-time error 1004, its cause, and solutions. Follow the workarounds discussed in the blog to rectify the error quickly. However, Stellar Repair for Excel makes your task of removing run-time errors easy. It’s a powerful software to fix all the issues with Excel files. Also, it helps in extracting data from the damaged file and saves it to a new Excel workbook.

Top 5 Ways to Fix Excel File Not Opening Error

Summary: MS Excel users sometimes face issues while using the MS Excel application. One such issue is the Excel file not opening error. In this post, we’ve mentioned the reasons that may result in this error and the ways to resolve it. Also, you’ll find about an Excel repair software that can help you repair corrupt Excel files.

Several Microsoft Excel users have reported encountering the ‘Excel file not opening’ error when opening their Excel file. There are several reasons that may cause this error. In this post, we’ll be discussing the reasons that may lead to the ‘Excel file not opening’ error and the top 5 ways to fix this error.

Why Does the ‘Excel File Not Opening’ Error Appear?

Following are some possible causes that may result in the ‘Excel file not opening’ error:

There may be a problem with an add-in that is preventing you from opening the Excel files.
There’s a chance that your Excel application is faulty.
Your Excel program is unable to communicate with other programs or the operating system.
The file association might have been broken. This is a common problem faced by users who have upgraded their Excel application or operating system.
The file you’re trying to open is corrupted.

5 Ways to Fix Excel File Not Opening Error

Let’s explore the ways to resolve the Excel file not opening error:

1. Uncheck the Ignore DDE Checkbox

Dynamic Data Exchange (DDE)allows Excel to communicate with other programs. The Excel error may occur due to incorrect DDE settings. You need to ensure that the correct DDE configuration is enabled. Follow the steps provided below:

Launch your MS Excel file.
Go to File > Options.

Now click on Advanced.

Further, find the General option on the screen.

Uncheck the option **‘Ignore other applications that use Dynamic Data Exchange (DDE)**’.
Click OK to save the changes.

2. Reset Excel File Associations

When you launch your Excel file, the file association ensures that the Excel application is used to open the file. You can try to reset these associations and see if Excel opens after this. Proceed with the following steps to do so:

Navigate to Start Menu and launch Control Panel.
Now, navigate to Programs > Default Programs > Set Your Default Programs.

A new window will open. Herein, find the Excel program in the list and select it. Now, select the option ‘Choose defaults for this program’. Click OK.

A new window for ‘Set Program Associations’ will open.
Check the box against the ‘Select All’ option.
Further, click Save to reset the Excel File Associations settings.

3. Disable Add-Ins

Many people install third-party add-ins to enhance the application’s functionality. Sometimes, these add-ins can create an issue. Follow the below-mentioned steps to disable the problem creating add-ins:

Launch MS Excel application.
Navigate to File > Options > Add-ins.

In the window that opens, go to the Manage option at the bottom.
Herein, select the COM Add-ins option from the dropdown list. Click Go.

In the COM Add-ins window, uncheck all the boxes to disable the add-ins. Click OK.

4. Repair MS Office Program

Sometimes the issue is not with your Excel file. Instead, the reason for the error can be a corrupt MS Office application. You can repair the program to fix the Excel file not opening error. Here are the steps:

Press the Windows + R keys to launch the ‘Run’ dialog box.

Enter the text ‘appwiz.cpl’ to launch the program and features window.

Find the MS Office program in the list of applications.

Right-click on it and select Change.

In the new window, select the Quick Repair radio button. Click Repair.

Follow the on-screen instructions to repair the Office application. Once the repair process is completed, you can try opening the Excel file to see if the problem is resolved.

5. Disable Hardware Graphics Acceleration

The hardware graphics acceleration assists in the system’s better performance, especially when you use MS Office applications, like MS Excel or Word. Sometimes, this causes the Excel file not opening issue. You can disable this option to try to resolve the issue. Here are the steps:

Launch your MS Excel application.
Navigate to File > Options > Advanced.
Herein, go to the Display option.
Uncheck the Disable hardware graphics acceleration checkbox. Click OK.

What If These Solutions Do Not Work?

If you have applied all the methods mentioned above and still cannot open your Excel file, there are chances that your file is corrupted. You can use a specialized Excel repair tool , such as Stellar Repair for Excel to repair the corrupted Excel file. This software has powerful algorithms that can scan and repair even severely corrupt Excel files, without any file size limitation. After repairing the file, it restores all the data, including tables, charts, rules, etc. to a new Excel, with 100% integrity.

To know how the software works, see the video below:

Conclusion

Before you proceed with resolving the Excel file not opening error, try to find out the root cause of this error. If you know the real reason, you can try the method right away. If the reason for the error is corruption in the Excel file, the best option is to repair the file using a professional Excel repair tool, such as Stellar Repair for Excel .

How to fix Microsoft Excel has stopped working error?

Summary: This blog discusses the possible reasons behind ‘Microsoft Excel has stopped working’ error and solutions to resolve the error manually. You can use Stellar Repair for Excel to quickly repair the file and recover all its data in a hassle-free manner.

Has your Microsoft Excel program stopped working or is acting strange? Excel not responding is a common issue you may experience on launching the application or opening a spreadsheet.

Figure 1 – Microsoft Excel Has Stopped Working Error Message

Possible Causes behind ‘Microsoft Excel has Stopped Working’ Error, and Solutions Thereof

Note: Several users have reported about encountering the ‘Excel has stopped working’ issue on Windows 10, 8, and 7 OS after installing an update for Excel (KB3118373). If you too have installed the update, then uninstall it and check if it solves the error. For detailed information, refer to this link .

File Format and Extension of [filename] don’t Match in Excel File

Summary: The “File format and extension of [filename] don’t match. The file could be corrupted or unsafe” error message indicates that the Excel file you’re trying to open is unsupported, unsafe, or corrupted. Read this article to learn more about this error and how to fix this error. It also mentions an advanced Excel recovery tool to repair the corrupted Excel file and retrieve all its data in a few clicks.

You can encounter the “File format and extension of [filename] don’t match. The file could be corrupted or unsafe” error when the Excel application detects any issue with the file. This happens when you try to open an old version file format in a newer version or if the file is received from an unsafe destination. This can prevent you from opening the Excel file.

As indicated from the error message, this error occurs due to the following reasons:

The file has incorrect file extension.
The file is corrupted.
The file you are trying to open is protected.

Now, let’s see how to resolve this Excel error.

Methods to Fix the “File format and extension of [filename] don’t match” Error

Try the following methods to troubleshoot the “File format and extension don’t match” error in Excel.

Method 1: Rename the Excel File

You can face the “File format and extension don’t match” issue if the file has incorrect extension. It can occur if the file extension has been altered or you’ve mistakenly saved the file with incorrect extension. To fix this, you can try renaming the Excel file with the correct file extension.

Method 2: Check the Default Excel File Format

Different versions of Microsoft Excel use different default file formats. For example, .xls is the default file format of older versions (2003 and lower) of Excel, whereas .xlsx format is used by the newer versions (2007 and later). Opening the Excel file with an incompatible extension can cause the “File format and extension don’t match” issue. You can check the Excel version you are using and ensure it’s compatible with the Excel file you are trying to open.

Method 3: Change the Protected View Settings

You may receive the “File format and extension of excel don’t match” error if the Excel file is protected. You can check and try disabling the Protected View settings .

Caution: Changing the Protected View settings can put your system at risk. If the Excel file is being downloaded from the internet, it may contain viruses that can infect your system. So be careful before disabling the Protected View settings.

Steps to Change Protected View Settings in Excel:

In the Excel’s File menu, click on Options.
Select Trust Center > Trust Center Settings.

Under Trust Center, select Protected View and disable the below three options:
Enable Protected View for files originating from the internet.
Enable Protected View for files located in potentially unsafe locations.
Enable Protected View for Outlook attachments.

Click OK. Then, try to open the Excel file.

Method 4: Check and Provide the Excel File Permissions

Sometimes, you can get the error if you don’t have sufficient permissions to open the Excel file. This usually happens when you try to open the Excel file received from other sources. You can check and provide the desired permissions to fix the error. Here are the steps:

Locate the affected Excel file, right-click on it, and select Properties.

In the Properties window, click the Securities option and select Edit.

In the Security window, under ‘Group or users name’, select the user names. Check the file permissions and make sure Full Control is enabled. If not, then click on the Add option.

Click on the Advanced option in the Users, Computers, Service Accounts, or Groups window**.**

Click the Find Now option. A list of all users and groups appears in the search field.

Select “Everyone” from the list and then click OK.

In the object names field, you will see ‘Everyone’. Click on OK.

In the Permissions window, select “Everyone” and enable all options (Full Control, Modify, Read & Execute, Read, and Write) under Permissions for Everyone.

Click Apply and then OK.

Method 4: Repair your Excel File

As the error message indicates, corruption is one of the causes of the “File format and extension of [filename] don’t match” error. If your file is corrupted, you can repair it using Microsoft’s built-in Open and Repair tool. Here are the steps to run the Open and Repair tool to repair corrupted Excel file:

In Excel, click on File.
Click Open and then click on Browse to select the corrupted Excel file.
In the Open dialog box, click the Excel workbook (in which you are facing the error).
Click the arrow next to the Open button and select Open and Repair.
Then, click Repair to recover as much data as possible.
The Excel prompts a message after the repair process is complete. Click Close.

The Open and Repair utility may fail to give the intended results. In such a case, you can repair the corrupted/damaged Excel file using a specialized Excel repair tool . Stellar Repair for Excel is one such tool that can repair severely corrupted Excel files. With the help of this tool, you can quickly recover all the objects from the Excel file. The tool has a simple user interface that even a non-technical can use to repair the Excel files. The tool can also repair multiple Excel files at once. You can check the tool’s functionality by downloading its demo version.

Closure

You can encounter the “File format and extension of [filename] don’t match” error due to different reasons. To resolve the issue, you can check the file extension, permissions, protected settings, etc. If you suspect the error has occurred due to corruption in the Excel file, you can try repairing the Excel file using the Open and Repair tool. If nothing works for you, then try Stellar Repair for Excel . It can repair highly damaged Excel files and recover all the data while preserving the file properties and cell formatting. The tool can help you fix all the common corruption-related errors quickly.

Excel Repair Tool to Repair Corrupt Excel files (.XLS/.XLSX)

When to Use Stellar Excel File Repair Tool?

Unable to Open an Excel File Due to Invalid Extension?

You may face an error - “Excel cannot open the file .xlsx” in Excel 2021, 2019, 2016, etc., leading to data loss. This error occurs when you try to open corrupt Excel file or an invalid file format. Using the correct extension can resolve the issue, if there is no corruption. However, you need an Excel repair tool if the file is corrupt. Stellar Repair for Excel can repair the corrupt file and recover all objects in intact form.

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Excel File Not Opening Due to Corruption?

You cannot open an Excel file if it is corrupted. For example, opening an Excel file created in a lower version like Excel 2007 in Excel 2010 or later version can throw a corruption error message. Or, the file may open in a ‘protected view,’ not allowing any write operations. The Excel repair tool from Stellar provides a comprehensive solution to fix corrupt Excel files across all versions, including Excel 2021, 2019, 2016, 2013, and older.

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Excel Found Unreadable Content?

You may encounter an error message – “Excel found unreadable content in filename.xls”, with a message to recover the contents of the workbook. Clicking ‘Yes’ to recover the contents may lead to loss of formatting, replacement of formulas, and inconsistencies. Stellar Phoenix Excel Repair software now Stellar Repair for Excel can scan the workbook and recover its contents.

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KEY FEATURES FOR REPAIR FOR EXCEL

Software Important Capabilities

Repair Large-sized Excel Files

Stellar Repair for Excel software previously known as Stellar Phoenix Excel Repair can repair & fix corrupt Excel files of any size. It removes corruption from individual objects, fixes the damage, and restores the Excel file back to its original state. The Excel repair tool can repair multiple Excel files in a batch.
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Resolves All Excel Corruption Errors

This Excel file repair tool fixes all types of Excel corruption errors, such as unrecognizable format, Excel found unreadable content in name.xls, Excel cannot open the file filename.xlsx, file name is not valid, the Excel file is corrupt and cannot be opened, etc. It provides a comprehensive solution for fixing Excel file issues.
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Preview the Repaired Excel File

The software shows a preview of the repaired Excel file and its recoverable contents in the main interface. This functionality allows you to verify the data in your repaired Excel file, including all of its objects, before saving the file. The Excel File Recovery software helps in determining the final state of data you will receive after repairing the corrupted Excel file.
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Recovers All Excel file Objects

The software repairs the corrupt Excel file and recovers all objects, including tables, charts, series trendline, conditional formatting rules, and properties of the worksheet. The software also recovers embedded functions, group & subtotal, engineering formulas, numbers, texts, rules, etc. It recovers Excel file data in its intact form.

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OTHER IMPORTANT FEATURES

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Option to Find Excel Files

Stellar Excel repair software helps users unaware of the Excel file location to search for all the Excel files on the computer. It provides ‘Find’ option to quickly locate and list all the Excel files for repair. You can select single or multiple files from the list that you want to repair.

Stellar Toolkit for File Repair

Stellar Toolkit for File Repair provides essential tools to repair corrupt Office files via a single interface. It comprises tools like MS Excel Repair, MS Word Repair, MS PowerPoint Repair, and PDF Repair to fix corrupt documents while maintaining the original file format.
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File Repair Toolkit

Repairs corrupted Excel, Word, PowerPoint, & PDF files.

Repairs XLS, XLSX, XLTM, XLTX, and XLSM files
Repairs multiple files
Previews the repaired file
Supports Excel 2021 & older versions
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Repairs corrupted Excel, Word, PowerPoint, & PDF files up to 3 systems.

Repairs XLS, XLSX, XLTM, XLTX, and XLSM files
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Supports Excel 2021 & older versions
Repairs .DOC & .DOCX files
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Stellar Repair for Excel

Version:	6.0.0.7
License:	Single System
Edition:	Standard, Technician, & Toolkit
Language Supported:	English
Release Date:	February, 2024

Processor:	Intel compatible (x64-based processor)
Memory:	4 GB minimum (8 GB recommended)
Hard Disk:	250 MB of Free Space
Operating System: (64 Bit only)	Windows 11, 10, 8.1, 8, 7

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How do I repair multiple Excel files by using Stellar Repair for Excel software?

After launching the software, click Select File button in the Home tab. Next, click Browse and select the checkbox against all the Excel files you need to repair. Then, click the Repair button to start repairing all the Excel files.

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How do I see the Preview of repaired Excel file using the Demo version of the software?

Browse and select the file(s) to repair. The software will start scanning the Excel files once you click the Repair button. Next, it will display the files in the left pane. You can preview their contents in the right pane.

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How do I find the recovered Excel file?

The software saves the repaired file with the prefix “Recovered” at the user-specified location. You can find the recovered file using the Search box utility in the taskbar.

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[Solved] Excel Spreadsheet Disappears after Opening

Several Excel users have reported about experiencing ‘Excel spreadsheet disappears after opening’ issue. The problem occurs when attempting to open an Excel file by double-clicking on the file icon or name. The Excel file opens blank grey screen.

Figure 1 - Excel Blank Screen

User Instances of ‘Excel Open But Can’t See Spreadsheet’ Issue

Instance 1: The user said that “Excel 2016 opens to a blank screen and everything is greyed out. Ribbons at the top of Excel are also not present”.

Instance 2: The user reported that “Attempting to open a spreadsheet, either by double-clicking the file or by opening Excel, it opens but only a blank Excel window is visible. When trying to save that particular file, Excel behaves as though there is no file open at all and all the file saving options, such as save, save as, print, etc. are greyed out.”

Causes Behind ‘Excel Open But Can’t See Spreadsheet’ Issue & the Solutions Thereof

Following are some of the possible reasons behind the ‘Excel open but can’t see spreadsheet’ issue, along with their solutions:

Cause 1: Excel File is Hidden

You may have saved the Excel sheet as a hidden document.

Solution: Unhide Excel File

Verify if your Excel worksheet is hidden by following these steps:

In Excel, click the View tab, and then click Unhide.

Note: If the ‘Hide’ tab under the View menu is greyed out, the sheet you’re trying to open is not hidden. In that case, proceed to the next workaround.

Figure 2 - Unhide Excel File

A dialog box will pop-up showing the worksheet name that can be unhidden. For instance, below is an image of Unhide box that lists ‘Daily_Reports’ spreadsheet under Unhide workbook.

Figure 3 – Select and Unhide Excel Workbook

Click OK to unhide your Excel sheet.

If this fails to work, there’s a possibility that the spreadsheet window pane may have slided to one side of the visible desktop. To bring back the displayed area, click the ‘Arrange All’ option under the View tab. If the issue persists, try the next solution.

Cause 2: Ignore Dynamic Data Exchange (DDE) Option is Enabled

Another reason behind the ‘Excel opens to a blank screen’ issue could be that the “Ignore other applications that use Dynamic Data Exchange (DDE)” checkbox is checked in Excel options.

Usually, when you double-click an Excel file, a DDE message is sent to Excel instructing it to open that particular file. But, if you have the ‘Ignore DDE’ option selected, the DDE message sent to Excel to open a workbook is ignored. As a result, the Excel workbook opens a blank screen.

Solution: Uncheck the Ignore DDE Option

Make sure that the ‘Ignore DDE’ option is unchecked by performing these steps:

Note: Skip these steps for Excel 2019 and Excel Office 365.

In your Excel window, click File > Options.

Figure 4 - Select Excel Options

From the left-side of the ‘Options’ window, choose Advanced.

Figure 5 - Excel Options Window

In ‘Advanced’ window, locate the General section, and then uncheck the “Ignore other applications that use Dynamic Data Exchange (DDE)” checkbox.

Figure 6 - Uncheck Ignore Other Applications that use DDE

Click OK to apply the changes.

If these steps don’t work, proceed to the next workaround.

Cause 3: Issue within Office Program

Sometimes, problem within your Microsoft Office program might cause Excel to behave oddly and may result in an Excel spreadsheet disappeared issue.

Solution: Repair Office Program

Try repairing your Office program by executing the steps listed below, based on your Windows OS:

For Windows 10:

Type Settings in the Windows search box.
Click Settings.
In ‘Windows Settings’ screen, select Apps.

Figure 7 - Windows Settings Screen

In ‘Apps & features’ screen, scroll down to your Microsoft Office program and tap on it, and then click the Modify

Figure 8 - Modify MS Office Program

In ‘How would you like to repair your Office programs’ dialog box, select the Online Repairradio button, and then click the Repair

Figure 9 - Repair MS Office Program

For Windows 8:

Open Control Panel and click the Uninstall a program option under Programs.
Select Microsoft Office 365 and then click Change.
In the window that opens, select Online Repair and then hit the Repair

You may be asked to restart your system after completion of the repair process.

For Windows 7:

In ‘Control Panel’ window, double-click Programs and Features.
Under Uninstall or change a program section, select the Office program, and then select Change.
In the dialog box that appears, choose Online Repair and then choose Repair.

If repairing your Office installation fails to resolve the issue, continue to solution 4.

Cause 4: Problematic Excel and COM Add-ins

Sometimes, Excel and COM add-ins may cause Excel file open a blank grey screen problem.

Solution: Disable the Add-ins

Disabling the Excel and COM add-ins one at a time may help resolve the problem. The steps are as follows:

Click the File menu in your Excel file and select
From ‘Excel Options’ left-side panel, click Add-Ins, and then choose COM Add-ins from the ‘Manage’ drop-down. Click the Go

Figure 10 - Select COM Add-ins

Uncheck one of the add-ins checkbox from the COM Add-ins window, then select OK.

Figure 11 - Uncheck and Disable COM Add-ins

Restart your Excel program.

If the issue persists, repeat the above steps (1 till 4), except that you need to choose a different add-in in step 3.

If you’re still experiencing the same problem after unchecking all the COM add-ins, repeat all the above steps, except choose ‘Excel Add-ins’ in step 2.

If Excel can load the file, then the add-in that you disabled last leads to the problem. If turning off add-ins does not work, try the next solution.

Cause 5: Problem with Excel File Associations

The Excel file opening a blank screen problem may occur if the file associations are not performing correctly.

Solution: Reset Excel File Associations

Try resetting the file associations in Excel to their default settings. For this, follow the below steps based on your OS.

For Windows 10 and Windows 8.1:

Select the file that is opening incorrectly and copy it to the desktop.
Right-click the file and click Properties.
In the File’s ‘Properties’ window, check your file type next to Type of Filefrom the General tab. For instance, (.docx), (.csv), or (.pdf).
Next, check to which app your file is associated with from the Opens withoption

If the file type is different than .xlsx, open the file in a different application by following these steps:

Click the Change button next to the ‘Opens with’ option.
Click More apps.
From the list of applications, select the desired app and then check the Always use this app Click OK.

For Windows 8:

Open Control Panel, click Default Programs, and then select Set your default programs.
Choose Excel and then tap the Choose default for this program
In ‘Set Program Associations’ window, choose Select All and then click Save.

For Windows 7:

In Control Panel, choose Default Programs.
Click the Associate a file type or protocol with a specific program
Choose Microsoft Excel Worksheet and click on change program.
Choose Microsoft Excel under Recommended Programs.
If you’re unable to find Excel, browse the Excel installation folder.
Select exe and then choose Excel.

What Next? Use Stellar Repair for Excel to Recover Your File

If the above solutions don’t help recover your Excel file, use an Excel file repair tool, such as Stellar Repair for Excel to recover it. The software can restore the Excel spreadsheet and its components, including tables, pivot tables, charts, formulas, etc. while preserving the spreadsheet properties and formatting.

Check out the video to recover Excel file by using Stellar Repair for Excel software.

Conclusion

This article described the possible causes behind the ‘Excel open but can’t see spreadsheet’ issue, along with their solutions. The manual solutions to resolve the issue require time and efforts. But, if you need to access your Excel file without any delay, use Stellar Repair for Excel software to recover your .xlsx/.xls file in just a few clicks.

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Solutions to open Excel Read Only Documents | Stellar