
Samsung won’t play HEVC H.265 media, how to fix?

If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Samsung Galaxy Z Flip 5, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Samsung Galaxy Z Flip 5 cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Samsung Galaxy Z Flip 5 would be a workable solution.
This is probably because your Samsung Galaxy Z Flip 5 doesn’t have enough power to handle 4K HEVC files. In this situation, we would recommend converting them to a format that is well supported by your Samsung Galaxy Z Flip 5 first. Check a how-to guide on this below:
Part 1: How To Convert HEVC Videos For Samsung Galaxy Z Flip 5 on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy Z Flip 5 on Mac?
Download and install Video Converter on your Windows computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy Z Flip 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Flip 5.

If you can’t find a suitable profile for Samsung Galaxy Z Flip 5, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Flip 5. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy Z Flip 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Flip 5.

If you can’t find a suitable profile for Samsung Galaxy Z Flip 5, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Flip 5. No audio lost issues will occur again.
- Title: Samsung won’t play HEVC H.265 media, how to fix?
- Author: Ian
- Created at : 2024-09-23 19:23:12
- Updated at : 2024-09-24 19:42:14
- Link: https://techidaily.com/samsung-wont-play-hevc-h265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.