Samsung won’t play HEVC H.265 media, how to fix?

Samsung won’t play HEVC H.265 media, how to fix?

Ian Lv13

If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Samsung Galaxy Z Flip 5, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Samsung Galaxy Z Flip 5 cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Samsung Galaxy Z Flip 5 would be a workable solution.

My Samsung Galaxy Z Flip 5 won’t play 4K HEVC, how to resolve?
"Hi all, I have a Samsung Galaxy Z Flip 5 which is working very fine for me. Everything is fine and smooth … except 4K HEVC video playback. It can read all videos up to 1080p fluently. However, all 4K HEVC video files are unwatchable: frames are freezing every seconds. How can I get the 4K HEVC video playing smoothly on my Samsung Galaxy Z Flip 5? I would really appreciate any help."

This is probably because your Samsung Galaxy Z Flip 5 doesn’t have enough power to handle 4K HEVC files. In this situation, we would recommend converting them to a format that is well supported by your Samsung Galaxy Z Flip 5 first. Check a how-to guide on this below:

Part 1: How To Convert HEVC Videos For Samsung Galaxy Z Flip 5 on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy Z Flip 5 on Mac?


Part 1. How To Convert HEVC Videos For Samsung Galaxy Z Flip 5 on Windows?
To convert hevc videos for Samsung Galaxy Z Flip 5 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy Z Flip 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Flip 5.

Select output profile format for Samsung Galaxy Z Flip 5

If you can’t find a suitable profile for Samsung Galaxy Z Flip 5, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy Z Flip 5

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy Z Flip 5

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy Z Flip 5

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Flip 5. No audio lost issues will occur any more.


Part 2. How To Convert HEVC Videos For Samsung Galaxy Z Flip 5 on Mac?
To convert hevc videos for Samsung Galaxy Z Flip 5 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy Z Flip 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Flip 5.

Select output profile format for Samsung Galaxy Z Flip 5

If you can’t find a suitable profile for Samsung Galaxy Z Flip 5, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy Z Flip 5

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy Z Flip 5

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy Z Flip 5

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Flip 5. No audio lost issues will occur again.

https://techidaily.com
  • Title: Samsung won’t play HEVC H.265 media, how to fix?
  • Author: Ian
  • Created at : 2024-09-23 19:23:12
  • Updated at : 2024-09-24 19:42:14
  • Link: https://techidaily.com/samsung-wont-play-hevc-h265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Samsung won’t play HEVC H.265 media, how to fix?