Samsung won’t play MKV movies

“Does anyone have problems watching MKV videos on Samsung Galaxy Z Flip 5? When I try and watch MKV videos on my cell phone data, it keeps stopping.” If you have been having that issue as well, this guide may help you troubleshoot it. Just keep reading to learn how to make MKV files playable on your Samsung Galaxy Z Flip 5.

Because MKV isn’t an industry standard, not all portable devices support it - even though support has grown rapidly. You have two main options for playing MKV files on Samsung Galaxy Z Flip 5: using an MKV compatible media player with appropriate codecs installed （e.g VLC player, MX Player）, or converting MKV files to the widely supported H.264 MP4 format if the first option doesn’t work. Check a quick guide on how to encode MKV files to H.264 MP4 for Samsung Galaxy Z Flip 5 playback.

Part 1: You can convert mkv video files For Samsung Galaxy Z Flip 5 (on Windows)
Part 2: You can convert mkv video files For Samsung Galaxy Z Flip 5 (on macOS)

Part 1. You can convert mkv video files For Samsung Galaxy Z Flip 5 (on Windows)

To convert mkv video files for Samsung Galaxy Z Flip 5 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy Z Flip 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Flip 5.

If you can’t find a suitable profile for Samsung Galaxy Z Flip 5, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start .

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Flip 5. No audio lost issues will occur any more.

Part 2. You can convert mkv video files For Samsung Galaxy Z Flip 5 (on macOS)

To convert mkv video files for Samsung Galaxy Z Flip 5 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

If you can’t find a suitable profile for Samsung Galaxy Z Flip 5, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

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Samsung won’t play MKV movies