Samsung won’t play HEVC H.265 media, how to fix?

Ian Lv13

If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Samsung Galaxy S23 Tactical Edition, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Samsung Galaxy S23 Tactical Edition cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Samsung Galaxy S23 Tactical Edition would be a workable solution.

Why convert HEVC/H.265 video for Samsung Galaxy S23 Tactical Edition?

Depending on hardware, software, video/audio formats/codecs, frame rate, bitrate, file sizes and much more, your device will have different performances playing an HEVC/H.265 video. If you have a high-end device that supports HEVC hardware decoder, you don’t need to do this at all. But if your Samsung Galaxy S23 Tactical Edition struggles to play HEVC videos, you will need to convert them to a format that is compatible with your Samsung Galaxy S23 Tactical Edition first. That’s where an HEVC to Samsung Galaxy S23 Tactical Edition converter comes in.

We demonstrate how to process file conversion below:

Part 1: How To Convert HEVC Videos For Samsung Galaxy S23 Tactical Edition on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy S23 Tactical Edition on Mac?


Part 1. How To Convert HEVC Videos For Samsung Galaxy S23 Tactical Edition on Windows?
To convert hevc videos for Samsung Galaxy S23 Tactical Edition playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S23 Tactical Edition
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S23 Tactical Edition.

Select output profile format for Samsung Galaxy S23 Tactical Edition

If you can’t find a suitable profile for Samsung Galaxy S23 Tactical Edition, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy S23 Tactical Edition

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy S23 Tactical Edition

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy S23 Tactical Edition

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S23 Tactical Edition. No audio lost issues will occur any more.


Part 2. How To Convert HEVC Videos For Samsung Galaxy S23 Tactical Edition on Mac?
To convert hevc videos for Samsung Galaxy S23 Tactical Edition playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S23 Tactical Edition
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S23 Tactical Edition.

Select output profile format for Samsung Galaxy S23 Tactical Edition

If you can’t find a suitable profile for Samsung Galaxy S23 Tactical Edition, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy S23 Tactical Edition

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy S23 Tactical Edition

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy S23 Tactical Edition

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S23 Tactical Edition. No audio lost issues will occur again.

Also read:

  • Title: Samsung won’t play HEVC H.265 media, how to fix?
  • Author: Ian
  • Created at : 2024-04-30 11:22:01
  • Updated at : 2024-05-01 20:07:03
  • Link: https://techidaily.com/samsung-won-t-play-hevc-h-265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Samsung won’t play HEVC H.265 media, how to fix?