Samsung Galaxy Z Fold 5 won’t play HEVC H.265 media, how to fix?

Ian Lv13

Watching movies and videos using portable devices has become an extremely popular pastime. You can play them on your Samsung Galaxy Z Fold 5 with a single click regardless of the location and time. However, Samsung Galaxy Z Fold 5 has its limits on video specifications. If you need to encode HEVC video files to other formats for a smooth playback on your Samsung Galaxy Z Fold 5, you will need a workable HEVC to Samsung Galaxy Z Fold 5 Video Converter. This post displays how to complete HEVC/H.265 video to Samsung Galaxy Z Fold 5 conversion via using such a converter app.

Samsung Galaxy Z Fold 5 refused playing an HEVC MKV movie
"Hi all, I’m a happy user of Samsung Galaxy Z Fold 5. It plays almost everything I throw at it. Unfortunately, last night when I tried to play an MKV (HEVC compressed), it refused to work. I couldn’t figure out how. Is there any way to get this to work? Please advice a solution. Thanks."

If for any reason you are having troubles playing HEVC H.265 video on Samsung Galaxy Z Fold 5, you are suggested to convert them to a different codec first, such as the widely supported H.264. Check a quick guide on how to convert HEVC H.265 to H.264 MP4 for Samsung Galaxy Z Fold 5.

Part 1: How To Convert HEVC Videos For Samsung Galaxy Z Fold 5 on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy Z Fold 5 on Mac?


Part 1. How To Convert HEVC Videos For Samsung Galaxy Z Fold 5 on Windows?
To convert hevc videos for Samsung Galaxy Z Fold 5 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy Z Fold 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Fold 5.

Select output profile format for Samsung Galaxy Z Fold 5

If you can’t find a suitable profile for Samsung Galaxy Z Fold 5, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy Z Fold 5

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy Z Fold 5

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy Z Fold 5

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Fold 5. No audio lost issues will occur any more.


Part 2. How To Convert HEVC Videos For Samsung Galaxy Z Fold 5 on Mac?
To convert hevc videos for Samsung Galaxy Z Fold 5 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy Z Fold 5
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy Z Fold 5.

Select output profile format for Samsung Galaxy Z Fold 5

If you can’t find a suitable profile for Samsung Galaxy Z Fold 5, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy Z Fold 5

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy Z Fold 5

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy Z Fold 5

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy Z Fold 5. No audio lost issues will occur again.

Also read:

  • Title: Samsung Galaxy Z Fold 5 won’t play HEVC H.265 media, how to fix?
  • Author: Ian
  • Created at : 2024-05-20 10:20:06
  • Updated at : 2024-05-21 18:20:57
  • Link: https://techidaily.com/samsung-galaxy-z-fold-5-won-t-play-hevc-h-265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Samsung Galaxy Z Fold 5 won’t play HEVC H.265 media, how to fix?