Samsung Galaxy S24+ won't play MOV videos, how to fix ?

Failed to open QuickTime MOV files on your Samsung Galaxy S24+? This article helps those who are having problems watching MOV video files on Samsung Galaxy S24+. It guides you through the process of converting .mov files to H.264 MP4 for viewing on Samsung Galaxy S24+ flawlessly.

iPhone MOV files won’t play on my Samsung Galaxy S24+

“My client sent me some .mov files through an email the other day. He took them with his iPhone 8 plus. I click on them and they don’t play on my Samsung Galaxy S24+. I installed MX Player and VLC player because many people say they will work. Unfortunately, there’s a no go. More suggestions or workarounds? Thanks in advance.”

A .MOV file is a QuickTime media container format developed by Apple. It is widely used in Apple products like iPhone and iPad, but is not well supported by Android devices. To be able to play MOV files on Samsung Galaxy S24+ flawlessly, you are suggested to convert MOV files to Samsung Galaxy S24+ preferred MP4 format. Here’s a how-to guide on this.

Part 1: You can convert .mov files for Samsung Galaxy S24+ (on Windows)
Part 2: You can convert .mov files for Samsung Galaxy S24+ (on macOS)

Part 1. You can convert .mov files for Samsung Galaxy S24+ (on Windows)

To convert .mov video files for Samsung Galaxy S24+ playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MOV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S24+
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24+.

If you can’t find a suitable profile for Samsung Galaxy S24+, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24+. No audio lost issues will occur any more.

Part 2. You can convert .mov files for Samsung Galaxy S24+ (on macOS)

To convert .mov video files for Samsung Galaxy S24+ playback on Mac, do as below:

Download and install Video Converter on your Mac computer.