Samsung Galaxy S24 won’t play HEVC H.265 media, how to fix?

Ian Lv13

Watching movies and videos using portable devices has become an extremely popular pastime. You can play them on your Samsung Galaxy S24 with a single click regardless of the location and time. However, Samsung Galaxy S24 has its limits on video specifications. If you need to encode HEVC video files to other formats for a smooth playback on your Samsung Galaxy S24, you will need a workable HEVC to Samsung Galaxy S24 Video Converter. This post displays how to complete HEVC/H.265 video to Samsung Galaxy S24 conversion via using such a converter app.

If your movie contains a audio codec that is not supported by Samsung Galaxy S24, you may probably encounter audio lost issues when playing it. If that’s the case, we would recommend converting the movie to a format that is compatible with your Samsung Galaxy S24 first, such as H.264 AAC encoded MP4, which Samsung Galaxy S24 will recognize and handle well.

Learn how to process file conversion below.

Part 1: How To Convert HEVC Videos For Samsung Galaxy S24 on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy S24 on Mac?


Part 1. How To Convert HEVC Videos For Samsung Galaxy S24 on Windows?
To convert hevc videos for Samsung Galaxy S24 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S24
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24.

Select output profile format for Samsung Galaxy S24

If you can’t find a suitable profile for Samsung Galaxy S24, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy S24

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy S24

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy S24

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24. No audio lost issues will occur any more.


Part 2. How To Convert HEVC Videos For Samsung Galaxy S24 on Mac?
To convert hevc videos for Samsung Galaxy S24 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S24
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24.

Select output profile format for Samsung Galaxy S24

If you can’t find a suitable profile for Samsung Galaxy S24, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy S24

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy S24

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy S24

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24. No audio lost issues will occur again.

Also read:

  • Title: Samsung Galaxy S24 won’t play HEVC H.265 media, how to fix?
  • Author: Ian
  • Created at : 2024-05-20 10:20:06
  • Updated at : 2024-05-21 18:20:57
  • Link: https://techidaily.com/samsung-galaxy-s24-won-t-play-hevc-h-265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Samsung Galaxy S24 won’t play HEVC H.265 media, how to fix?